Crown Toyota Volkswagen

New 888-502-1991 Dealer Website
Used 888-892-9674 Email Dealer
Service 888-482-4116

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Reviews

Average Ratings

4.9
212 lifetime reviews.
  • Great Customer Service

    I was extremely pleased with the personal service, attention and information given to me when purchasing a vehicle from Pete James. This purchase...

    Dealer Response

    JFG, we are so happy to hear about your pleasant buying experience! Pete & Ed are always wonderful to work with! Thank you for your business and w...


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    I was extremely pleased with the personal service, attention and information given to me when purchasing a vehicle from Pete James. This purchase was a very pleasant and enjoyable experience. I have also been impressed with Ed and the service department.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    JFG, we are so happy to hear about your pleasant buying experience! Pete & Ed are always wonderful to work with! Thank you for your business and we hope you enjoy your new car!


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  • A good experience at Crown.

    My internet search on Cars.com led me to Crown Toyota. Living about 200 miles from the dealership and being unfamiliar with Crown Toyota, I rolle...

    Dealer Response

    Thank you for your review, Tom! We appreciate your business and would like to welcome you to the Crown family!


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    My internet search on Cars.com led me to Crown Toyota. Living about 200 miles from the dealership and being unfamiliar with Crown Toyota, I rolled the dice, asking for any sales rep to inquire about a used ToyotaFJ Cruiser they had for sale. I was put in contact with Monica Wise who guided me through the process, helping make the transaction go as smooth as possible. The purchase went well with great communication and a good buying experience. Thanks Monica!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Tom! We appreciate your business and would like to welcome you to the Crown family!


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  • Top-notch

    A really "top-notch" experience from start to finish. Justin was our sales staff contact, and he made the informational/decision phase and the pur...


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    A really "top-notch" experience from start to finish. Justin was our sales staff contact, and he made the informational/decision phase and the purchasing phase very comfortable for both my wife and myself. I will recommend him to friends without any reservations. The whole sales process was very low key; no high pressure approach. This was our second purchase from the dealership and we look forward to future visits.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place to buy, be weary of final charge price

    Great experience buying a car until I received my title and receipt. I was charged over $500 more than what was agreed upon. And if I wouldn't hav...


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    Great experience buying a car until I received my title and receipt. I was charged over $500 more than what was agreed upon. And if I wouldn't have caught it a few weeks later they would have just pocketed my extra cash. Would recommend to a friend, but tell them to double/triple check what price they have after the deal is made.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service!

    Crown Toyota had the best price around on our Toyota Sienna. We worked with Pete James--great salesman and did a super job of keeping us informed...

    Dealer Response

    Thank you for the review Larry & Whitney! You are right Pete is wonderful to work with, always willing to go above and beyond for his customers. W...


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    Crown Toyota had the best price around on our Toyota Sienna. We worked with Pete James--great salesman and did a super job of keeping us informed during the buying process. We will definitely be back when we are in the market for another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review Larry & Whitney! You are right Pete is wonderful to work with, always willing to go above and beyond for his customers. We hope you guys continue to enjoy your new Sienna and we look forward to seeing you in the future. Welcome to the Crown family!


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  • PERFECT!!!!

    After looking in the KC area for a Toyota Corolla my wife and I decided to drive to Lawrence and look. Best decision we ever made. David Wilson ...


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    After looking in the KC area for a Toyota Corolla my wife and I decided to drive to Lawrence and look. Best decision we ever made. David Wilson helped us and was very fair and easy to work with. The facility was very clean and the car buying process was very quick and painless. VERY fair on price and trade in value. Our overall experience was great and we would recommend Crown Automotive to everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Trade-in and buy

    Wonderful experience. Not only did they have exactly what I was looking for, they made it happen in a matter of a couple of hours. Very helpful,...


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    Wonderful experience. Not only did they have exactly what I was looking for, they made it happen in a matter of a couple of hours. Very helpful, very interested in doing whatever needed to happen to get me my car. Pete James...you da man!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional, Modern Dealership

    We just purchased a late model, VW Certified vehicle from Crown. The experience was the best I have ever had at a car dealer. Facilities are moder...


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    We just purchased a late model, VW Certified vehicle from Crown. The experience was the best I have ever had at a car dealer. Facilities are modern, they offer plenty of choice in vehicles, staff is very professional and their knowledge and ability to explain features was tremendous.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience at Crown Toyota!

    Just purchased a new Highlander from Crown Toyota. We couldn't be happier with the whole experience there. The salesman, David Wilson, was extreme...

    Dealer Response

    Thank you for the Review, Daren! We are happy to hear about your wonderful experience, and hope you are enjoying your new Highlander!


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    Just purchased a new Highlander from Crown Toyota. We couldn't be happier with the whole experience there. The salesman, David Wilson, was extremely knowledgeable about the product as well as the lease process. We received a great price without any hassle. I would highly recommend David at Crown Toyota!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the Review, Daren! We are happy to hear about your wonderful experience, and hope you are enjoying your new Highlander!


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  • 2016 Camry SE

    This is my third purchase from Crown Toyota. Lawrence has many dealerships, but my experience with Crown has always been hassle free, with no sur...

    Dealer Response

    Thank you for posting, Rob! We are very happy to hear about your experience and hope that you are loving your new Camry! We hope to see you soon Rob!


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    This is my third purchase from Crown Toyota. Lawrence has many dealerships, but my experience with Crown has always been hassle free, with no surprises, frustrations or problems of any kind. Jamie E was honest, polite, helpful and diligent in answering all my questions and facilitating the sale.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for posting, Rob! We are very happy to hear about your experience and hope that you are loving your new Camry! We hope to see you soon Rob!


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