Eastchester Chrysler Jeep Dodge RAM

New 888-507-5411 Dealer Website
Used 888-503-0342 Email Dealer
Service 888-523-7995

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Reviews

Average Ratings

4.6
Average based on 364 reviews.
  • Amazing service

    This morning I started calling dealerships about the flat tire on my 2016 Jeep Grand Cherokee, purchased in May from East Hills Chrystler. East hi...

    Dealer Response

    Thanks for taking the time to share your experience, Sahar. It's great to hear that we got you in and out of our service center in no time. Please...


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    This morning I started calling dealerships about the flat tire on my 2016 Jeep Grand Cherokee, purchased in May from East Hills Chrystler. East hills directed me to call my warranty manufacturer, they directed me to call bayside, bayside told me they could change the tire Sept 14th (in close to 3 weeks?) the next dealership told me next week...I spent two hours on the phone trying to figure out what the issue is in getting a stupid tire fixed, that I pay $50 a month to be completely warranted. East Chester Chrystler got the car right in and out. Were so friendly and easy to deal with. Professional and courteous. Receptionist stayed on the phone with me and helped direct me on how to get in. Literally every single person that I dealt with has been fantastic. I will absolutely come here before anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share your experience, Sahar. It's great to hear that we got you in and out of our service center in no time. Please don't hesitate to let us know if we can do anything else for you. Until we see you again, take care! Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com


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  • Amazing Service

    I purchased a 2007 Jeep Grand Cherokee Laredo 3 moths ago. The whole process was truly quick and easy. Amazing customer service, they answer all m...

    Dealer Response

    Thank you for leaving us this wonderful review, Kareem! We are very happy to hear that your purchase experience with us was quick and easy. We loo...


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    I purchased a 2007 Jeep Grand Cherokee Laredo 3 moths ago. The whole process was truly quick and easy. Amazing customer service, they answer all my questions and guided me every step of the way.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this wonderful review, Kareem! We are very happy to hear that your purchase experience with us was quick and easy. We look forward to seeing you back again in the future! Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com


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  • BEST SERVICE EVER

    I went to Eastchester to buy a used vehicle. The dealer is huge, and when I got there, it was pretty crowded. Even though they had so many custome...

    Dealer Response

    Ariel, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rafael was able to provide you with such excep...


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    I went to Eastchester to buy a used vehicle. The dealer is huge, and when I got there, it was pretty crowded. Even though they had so many customers at that time, Rafael Salazar, the salesperson, helped me get this car and gave me the best service. He is very patient and helpful; I got there at 6pm and when everything was done, it was already 10. He tried to give me the best deal he could offer and even helped me set up the insurance and everything. He patiently waited for us until we did all the paperwork at 10pm even the deal closed at 8:30pm. I am so glad that I met him since I barely know about cars. I would highly recommend this deal to my friends who want to buy vehicles. And thank you so much, Rafael.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ariel, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rafael was able to provide you with such exceptional service. We appreciate your recommendation; we look forward to working with you or anyone you might send our way in the future. Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com


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  • Great Overall

    Thank you for all of your help ! I was referred to this dealer by Bob E and he got me a new Jeep grand Cherokee for a better payment than my local...

    Dealer Response

    We appreciate your great review, Jon! Please don't hesitate to let us know if we can help you with anything else. Barry Schaen Customer Relations ...


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    Thank you for all of your help ! I was referred to this dealer by Bob E and he got me a new Jeep grand Cherokee for a better payment than my local dealer. Jim was great in delivery and all in all I had a great experience. Thank you to the staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your great review, Jon! Please don't hesitate to let us know if we can help you with anything else. Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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  • Helpful and Honest.

    My salesperson GLENN, sorry for not remembering your last name was awesome he was very upfront and helpful also noting that i had him crazy going ...

    Dealer Response

    Thank you so much for taking the time to leave us a five-star review! We're glad to hear that Glenn helped shape a great experience for you. Come ...


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    My salesperson GLENN, sorry for not remembering your last name was awesome he was very upfront and helpful also noting that i had him crazy going back and fourth with the manager trying to get a good price on my DODGE JOURNEY and at the end he did just that. GLENN thanks for all your help and honesty i recommend using Glenn and i got you in my mind for any future references. THE CRUZ FAMILY.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave us a five-star review! We're glad to hear that Glenn helped shape a great experience for you. Come see us in again sometime. Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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  • better than the rest

    Referred by my friend at Cablevision to store manager Bobby. Went to look at Jeep grand Cherokees and found a very nice selection. I got my car th...

    Dealer Response

    Vargas, thanks so much for the excellent review! We look forward to working with you again. Please come back to see us if you need anything at all...


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    Referred by my friend at Cablevision to store manager Bobby. Went to look at Jeep grand Cherokees and found a very nice selection. I got my car the same day for less than I expected to pay. Thank you Anthony for helping us out.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Vargas, thanks so much for the excellent review! We look forward to working with you again. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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  • Great Salesman

    Ralphael Salazar is a great car sales person. He had the car I wanted waiting for me.

    Dealer Response

    Thanks for taking the time to leave us a review, Mari. Come back in and visit us again sometime! Barry Schaen, Customer Relations Manager, 718-547...


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    Ralphael Salazar is a great car sales person. He had the car I wanted waiting for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us a review, Mari. Come back in and visit us again sometime! Barry Schaen, Customer Relations Manager, 718-547-5500 xt 250, barry@eastcjd.com


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  • Good then Great

    I had some issues getting auto insurance and it delayed my buying process here at Eastchester. Randy was helping every way that he can but the quo...

    Dealer Response

    Angel, thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Randy was he...


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    I had some issues getting auto insurance and it delayed my buying process here at Eastchester. Randy was helping every way that he can but the quotes for policy start were very much. After getting a decent quote I was finally home free. The store manager Bobby helped the process along when I could not afford the finance payment, I was shown a few car options and I left very happy. Thank you to the staff for working hard for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Angel, thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Randy was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Take care, Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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  • Great customer service

    Rafael Salazar was great!! I bought a 2016 jeep Cherokee and he was very helpful and knowledgable about the product. Rafael has lots of patience a...

    Dealer Response

    Tara, we appreciate you taking time to leave us a great review! We are pleased to hear Rafael did a great job in assisting you in your purchase. T...


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    Rafael Salazar was great!! I bought a 2016 jeep Cherokee and he was very helpful and knowledgable about the product. Rafael has lots of patience and is very hospitable. I will definitely come back to him and send friends his way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Tara, we appreciate you taking time to leave us a great review! We are pleased to hear Rafael did a great job in assisting you in your purchase. Thank you for your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! Take care, Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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  • This Place Is Horrible

    This entire organization is horrible. This was the worst experience on my life buying a car. The wait for the paperwork to be drawn up is complete...

    Dealer Response

    Michael, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest a...


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    This entire organization is horrible. This was the worst experience on my life buying a car. The wait for the paperwork to be drawn up is completely unacceptable. Don't buy a car from here

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 250 barry@eastcjd.com


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