Eastchester Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.8
432 lifetime reviews.
  • Great service

    Robert went above and beyond to help & put my mind at ease that they would find the problem with my Jeep. He was awesomely great. I appreciated h...

    Dealer Response

    Audrey, thank you for the awesome feedback! You're right, Robert and Mr. Day are excellent service advisers and we appreciate all that they do for...


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    Robert went above and beyond to help & put my mind at ease that they would find the problem with my Jeep. He was awesomely great. I appreciated him also taking timeout of his lunch to answer a question I had. Mr Day is also great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Audrey, thank you for the awesome feedback! You're right, Robert and Mr. Day are excellent service advisers and we appreciate all that they do for us! We're very happy to hear that they were there to provide you with great service. Until we see you again. Take care, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • Great services

    Professionalism courtesy knowledgeable staff that was able to assist & answer all questions. No wait time for car svce. Prompt reasonable svce


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    Professionalism courtesy knowledgeable staff that was able to assist & answer all questions. No wait time for car svce. Prompt reasonable svce

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great

    Great service and fast work on my car ..... greatly appreciated ... will be back .... thank you great job


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    Great service and fast work on my car ..... greatly appreciated ... will be back .... thank you great job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Went in for an oil change. Left with a new car!

    Although I did not leave with the monthly number/amount and timeframe (term of contract) I required, the customer service was excellent in the lon...

    Dealer Response

    We love hearing from our customers so thank you for taking the time to write this glowing feedback, Lisa. It's wonderful to hear that our staff at...


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    Although I did not leave with the monthly number/amount and timeframe (term of contract) I required, the customer service was excellent in the long run.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We love hearing from our customers so thank you for taking the time to write this glowing feedback, Lisa. It's wonderful to hear that our staff at Eastchester Chrysler Jeep Dodge RAM was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • 2017 Jeep wrangler

    Easy delivery great sales I’ll recommend it to all my friends and family!!! Great people great organization great sales!!!!!!! Excellent dealer!!!!!

    Dealer Response

    Matthew, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to g...


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    Easy delivery great sales I’ll recommend it to all my friends and family!!! Great people great organization great sales!!!!!!! Excellent dealer!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Matthew, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • Bad service from the service desk before my car is

    I was supposed to get a free oil change and the service person told me that I'll have to pay for the oil change after they said that they were goi...

    Dealer Response

    Oscar, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional c...


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    I was supposed to get a free oil change and the service person told me that I'll have to pay for the oil change after they said that they were going to do it for free they never did my tire rotation come to find out after all this stress they rold me that I had for 4 free oil changes with tire rotation they did not do my tire rotation I was told to come back another day my inspection was supposed to be done and they forgot I had to bring my car back so they could inspect my car service from the service people before my car gets serviced they are very bad.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Oscar, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • great service

    everyone is so helpful and courteous, work was done in a timely manner, I was called when job was done

    Dealer Response

    Jennifer, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very ...


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    everyone is so helpful and courteous, work was done in a timely manner, I was called when job was done

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jennifer, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • great ,competent sales person

    salesman was totally prepared with all paperwork etc. all I had to do is sign no wait no hassel even got me a bottle of water

    Dealer Response

    We're delighted to hear of your positive experience at our dealership, Peter. We always strive to provide the utmost in customer service and quali...


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    salesman was totally prepared with all paperwork etc. all I had to do is sign no wait no hassel even got me a bottle of water

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're delighted to hear of your positive experience at our dealership, Peter. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • Great Service

    From the minute I pulled into the lot I was welcomed by Mr. Day who made Me feel happy that I chose eastchester Chrysler Dodge. Everyone in the s...

    Dealer Response

    Hi Shawne and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mr. Day and Kevin...


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    From the minute I pulled into the lot I was welcomed by Mr. Day who made Me feel happy that I chose eastchester Chrysler Dodge. Everyone in the service department is kind and helpful especially Kevin!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Shawne and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mr. Day and Kevin are great assets and we're thankful to have them on our team. We appreciate your business and hope to see you again soon! Best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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  • Great service! Love my truck!

    Sales rep! Very prepared she kept me focus and what was needed and not wanted.. she did a wonderful job with me!

    Dealer Response

    Congratulations on your new vehicle Christopher, and thank you so much for taking the time to share your feedback with us! We work hard to make su...


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    Sales rep! Very prepared she kept me focus and what was needed and not wanted.. she did a wonderful job with me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle Christopher, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


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