Eastchester Chrysler Jeep Dodge RAM

(4.6) 486 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.6
486 lifetime reviews.
this dealer
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Went in for an oil change. Left with a new car!

    Although I did not leave with the monthly number/amount and timeframe (term of contract) I required, the customer service was excellent in the long ru...n.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing from our customers so thank you for taking the time to write this glowing feedback, Lisa. It's wonderful to hear that our staff at Eas...tchester Chrysler Jeep Dodge RAM was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Great place

    The staff was friendly and knowledge of the work being done to my car. The facilities is clean. The waiting is comfortable and clean.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great customer service

    The service team is excellent, Robert was very professional and courteous. He made my service experience excellent! I would highly recommend this de...alership to any of my friends and family.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Robert is a great asset and... we're thankful to have him on our team. We appreciate your business! Best regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Partial good service

    The customer service rep was very welcoming. She tried to help me as best as she could. However the prices was ridiculous.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tameka, we would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that ...your recent service visit did not meet your expectations. Your feedback will help us improve as a team. Please contact me at your earliest convenience so we can discuss options with you. Sincerely, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Oil Change

    Good service and attention. You also have a the vehicle checked. I like the service in my local jeep dealership.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorou...gh maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Great experience in purchasing

    Our represent James Collier was very knowledgeable, professional, transparent regarding numbers. I didn't feel pressured into buying the car immedi...ately but since all the cards lined up I took the plunge and bought it that night. Plus the staff was very friendly.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, Monica. We are pleased to hear that James was able to provide an efficient and overall positive ex...perience. Please let us know if there is anything else that we can assist you with in the future. All the best, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Great place very clean and professional

    Very professional great service I was very happy with everything I have no complaints at all thank you very much

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for this glowing review of our service center, Susan! We know how valuable your time is and we aim to provide efficient and... thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Great customer service, easy transaction

    My sales rep Mike was extremely professional and a pleasure to work with. They gave me exactly what I wanted on my trade and found extra incentives to... get the deal done.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Cryrus, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there... to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Eastchester Jeep

    Good better then my last time tbere.my last issue went unresolved thru dealership..fixed issue myself.People on Jeep forums seem to know more about Je...eps then the dealerships

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership, Jeff. Thank you for taking the time to notice those effor...ts and for leaving such an awesome review! Regards, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


  • Great facility

    My first time leasing and it came to a good deal and reasonable price to have the car that I want.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Junior. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as... well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com


Eastchester Chrysler Jeep Dodge RAM
4007 Boston Rd Bronx, NY 10466
New (845) 406-4020
Used (845) 584-3188
Service (888) 523-7995
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.