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Reviews

Average Ratings

4.8
Average based on 40 reviews
  • Best Car Buying Experience

    I couldn't have asked for a better buying experience. I was contacted by Tony; at my request, for information about buying a new Kia Sportage. He ...


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    I couldn't have asked for a better buying experience. I was contacted by Tony; at my request, for information about buying a new Kia Sportage. He was very up front about pricing and was happy to answer any questions I had over the phone. He offered information about my trade in that no other dealership had offered. When I arrived at the dealership, I was greeted warmly by Tony and Pat who where happy to help me in any way. They introduced me to Basil who helped me with the sale. Basil was very attentive and happy to explain any and all features of the Kia Sportage. The woman in the Finance Department was very informative and professional. I am very happy with my purchase and so glad I went to Fairfax Kia.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Leases my second Kia Soul here

    KC and Brad were very helpful and made the process as short and painless as possible.


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    KC and Brad were very helpful and made the process as short and painless as possible.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent buying experience,

    Excellent buying experience our salesman Bryce was easy to work with,made the adjustments we needed and made it a easy decision to purchase a car ...


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    Excellent buying experience our salesman Bryce was easy to work with,made the adjustments we needed and made it a easy decision to purchase a car from Fairfax Kia. Our business looks forward to the next Anthony N.Va Odor Removal

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Service

    KC Bhabani was my sales rep when I purchased my new Kia Soul this past week and was very professional handling my request and qualifying me for a ...


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    KC Bhabani was my sales rep when I purchased my new Kia Soul this past week and was very professional handling my request and qualifying me for a sale. He was patient and answered all my questions regarding the sale. I told him what I was looking for and he did not try to sell me anything I did not request as other sales people would normally do. His efficiency and that of the finance staff made the paperwork process as pleasant as could be. KC is a professional at his job and was key to making my experience with Fairfax Kia a most satisfying.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Transparency; Great Service

    I purchased a used vehicle from Fairfax Kia and experienced exceptional service (ask for Brad). He was able to answer all my questions, gave me a ...


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    I purchased a used vehicle from Fairfax Kia and experienced exceptional service (ask for Brad). He was able to answer all my questions, gave me a fair value for my trade-in and provided me with a degree of transparency that I have yet to experience at other dealerships. This all aided in making me confident that I made the right decision to purchase from Fairfax Kia. I will highly recommend their used car sales team to friends and family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Just what I was looking for

    I have been in the market for over two months narrowing down the manufacturer and model I wanted. Based on internet pricing, Fairfax Kia was alway...

    Dealer Response

    Angela, Thank you for taking the time to leave a fantastic review and recommendation! We're thrilled to hear KC Bhabani provided you an utmost mem...


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    I have been in the market for over two months narrowing down the manufacturer and model I wanted. Based on internet pricing, Fairfax Kia was always the lowest. Unlike other dealers, the website gets an A+. It was easy to navigate and the lowest pricing for both purchase and lease presented with a click of the mouse. I finally went to the lot and no one bothered me as I looked around the lot. After giving me ample time to look around, KC Bhabani introduced himself He went over the Kia Optima EX features and took me on a a test drive. At no point on this visit or even the follow up visit 2-weeks later did he pressure me into finalizing a deal. Early in my search for a car, other dealers, including Honda the sales push was ridiculous. With every other dealership I looked at, including their websites, the lowest pricing was not transparent at all. In addition, KC promptly answered all of my questions that I issued online through their website regarding an alternative EX model with a package upgrade, including pricing aspects. I went in just to look at the car I selected off their website first hand. KC went over the features of the final car with me. Again, I did not get any pressure to buy. Finally, on Labor Day, with my internet pricing and coupon in hand, I sorted through the final numbers with KC and the Sales Manager, Billy Pelaez. There were no hidden add-on costs, everything was explained thoroughly and all questions were answered without hesitation (including Kia Finance aspects). The bottom line: Great service with a no-pressure sales approach. This along with transparent pricing (and the lowest you will most likely find) made me a happy customer and I would recommend Fairfax Kia.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Angela, Thank you for taking the time to leave a fantastic review and recommendation! We're thrilled to hear KC Bhabani provided you an utmost memorable excellent car buying experience, along with Billy Pelaez. We'll be sure to let them know your appreciation. Congrats on your new Kia Optima EX! Thank you for your business and we hope to see you again. Enjoy your new car!


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  • Great experience buying at Fairfax Kia

    My salesman was great! So was his manager and finance guy. I was reluctant about buying from a dealership but the staff here made it a hassle free...


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    My salesman was great! So was his manager and finance guy. I was reluctant about buying from a dealership but the staff here made it a hassle free experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Customer Service

    I never felt pressured or stressed while at Fairfax Kia, compared to the other dealerships that I went to! The customer service was beyond excell...


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    I never felt pressured or stressed while at Fairfax Kia, compared to the other dealerships that I went to! The customer service was beyond excellent! I truly appreciated the assistance by KC, Mr. David Kim, and Mr. Mike Arbitman for making my new car buying experience the best!!! It was just such a pleasant atmosphere there and I'm so happy with my brand new Kia Optima LX!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service!

    All of the employees were a pleasure to work with - especially Hank, Billy and David. They took the time to work with us to provide us with the b...


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    All of the employees were a pleasure to work with - especially Hank, Billy and David. They took the time to work with us to provide us with the best deal possible allowing us to drive off the lot with a new car that meets the needs of our family.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • KIA FAIRFAX

    Carlos was very professional and knew the programs offered and we received a great deal. Recommend the dealership to anyone looking for a KIA pro...


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    Carlos was very professional and knew the programs offered and we received a great deal. Recommend the dealership to anyone looking for a KIA product.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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