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Reviews

Average Ratings

5.0
11 lifetime reviews.
  • Mr.

    My wife and I owned a 2005 F-150 which we purchased at Berglund and when it came time to trade we went back to Berglund because of the great custo...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    My wife and I owned a 2005 F-150 which we purchased at Berglund and when it came time to trade we went back to Berglund because of the great customer service. We traded for a 2011 Ford F-250 to pull our fith wheel camper. Dustin Brown our sales person was very polite and helpful during the process. All of my cars and trucks are serviced at their great service center.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Great!

    My husband and I were in a bind trying to get a bigger vehicle for our family while having negative equity. They got us in the vehicle we needed! ...


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    My husband and I were in a bind trying to get a bigger vehicle for our family while having negative equity. They got us in the vehicle we needed! Wonderful service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Service

    I wanted to say a huge thank you to Ann and TJ and mostly Tom Gilbert. I took my Ford Explorer in for repairs and received the best experience I h...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    I wanted to say a huge thank you to Ann and TJ and mostly Tom Gilbert. I took my Ford Explorer in for repairs and received the best experience I have ever received. I have always taken my Ford's to Magic City in Roanoke, but I have learned that giving some time and faith in my local dealership is what I should have been doing all along. I wanted to say thank you to Tom and Ann for outstanding customer service and giving me the opportunity to be happy with my decision of bringing my vehicle to you. Once I was done and the repairs were completed, my checkout process with Kelsey was wonderful. She made my day with her smile and kindness that she showed me. Thank you for all you have done for me, in providing my car with proper repairs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Wonderful buying experience.

    My salesman Dustin Brown went the extra mile this past December to help me find a car that was right for me, and made the experience more wonderfu...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    My salesman Dustin Brown went the extra mile this past December to help me find a car that was right for me, and made the experience more wonderful by providing a warm atmosphere, a smile, and a pressure free shopping experience. Would recommend to everyone. Thanks Berglund of Bedford.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Bought a Ford!

    My wife and I went in to buy her a new vehicle & I walked out with two! Dustin Brown the sales rep was so helpful & Michael the manager helped me ...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    My wife and I went in to buy her a new vehicle & I walked out with two! Dustin Brown the sales rep was so helpful & Michael the manager helped me get a great deal on both vehicles. We even got top dollar for my trade in. Very pleased!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Got my Terrain!

    Had an excellent buying experience at Berglund of Bedford. Our sales rep Dustin Brown was very helpful & even emailed us to check on how we were d...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    Had an excellent buying experience at Berglund of Bedford. Our sales rep Dustin Brown was very helpful & even emailed us to check on how we were doing with our new car. My husband was very pleased with the service we received. The process, even on a busy day was made easy with the great company of their friendly staff.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Great service and attention

    Great experience. Easy to work with. Told them what we wanted and they delivered. Available when we needed them. Found everyone to be fair, honest...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    Great experience. Easy to work with. Told them what we wanted and they delivered. Available when we needed them. Found everyone to be fair, honest and accomodating. Would definitely buy from them again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • great experience

    Darryle Saunders was excellent. This was a very positive buying experience, and buying a used item is one of the most challenging experiences.......

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    Darryle Saunders was excellent. This was a very positive buying experience, and buying a used item is one of the most challenging experiences.....I am very happy with my transaction!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Outstanding Dealership

    All the fine folks at Berglund of Bedford not only worked with me...they worked together better than any dealership team I have ever dealt with in...

    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you mi...


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    All the fine folks at Berglund of Bedford not only worked with me...they worked together better than any dealership team I have ever dealt with in all my years of buying vehicles. Even though they did not have in stock the truck I wanted...they found it within minutes and were exceptional in making sure to get it for me.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about your experience with Berglund of Bedford. Please keep us in mind for any future needs you might have, and thank you again.


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  • Service to sale

    I came in for service on my wifes car, and I ended up buying a car for my new teenage driver.

    Dealer Response

    Thanks for the great comments. We always love hearing from our customers and it is especially nice when we get a comment on sales and service at ...


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    I came in for service on my wifes car, and I ended up buying a car for my new teenage driver.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great comments. We always love hearing from our customers and it is especially nice when we get a comment on sales and service at the same time. Thanks for your business and have a great holiday!


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