Reviews
Write a reviewBruce was professional, helpful, always available even on
Bruce was professional, helpful, always available even on his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained everything, had all paperwork ready. He is knowledgeable, friendly and interesting to talk to— don’t get that often when talking finance. The dealership is different than all dealerships I have been in as people will greet you and ask you how they can help even if your not their customer.
Quick to answer, quick to help, thorough, friendly, and
Quick to answer, quick to help, thorough, friendly, and fair. I have had nothing but positive experiences with BMW of Bloomington.
Everyone was personable and informative.
Everyone was personable and informative. Job was done on time and was the amount quoted. Have used them in the past and will continue in the future
Great dealership service department.
Great dealership service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department.
Top notch service department!
Top notch service department! They even came to my house to pick up and return my 2022 X3!
I was very impressed with the professionalism and the way
I was very impressed with the professionalism and the way they took care of us.
Good experience thus far for routine maintenance.
Good experience thus far for routine maintenance. Staff is pleasant, courteous and provides routine updates.
The dealership is very clean and the people were very
The dealership is very clean and the people were very friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires.
Hello! Thank you so much for taking the time to share feedback on your visit to BMW of Bloomington. We are glad our team was able to help you out and appreciate you bringing the tire pressure to our attention. We will go over the correct pressures with our techs to ensure this is not an issue in the future!
Always a great experience buying from Bruce Spencer.
Always a great experience buying from Bruce Spencer. We have worked with him on several purchases over the last 15 years and he has always been very helpful and pleasant to work with. The last car we bought from him before this one was 12 years ago and we still have it!
Hello! Thank you so much for taking the time to share a few words on your recent visit to BMW of Bloomington. We are so glad Bruce and our team have been able to help you out throughout the years. We truly appreciate your business and look forward to having you back in the future!
Jeremy is always professional and helpful.
Jeremy is always professional and helpful. I really have appreciated the level of service over the years. Hope even walked me over to the Mazda dealership so I could say hi Tina salesman.
Hello Brit! Thank you so much for taking the time to share feedback on your visit to BMW of Bloomington. Our top priority is providing an outstanding customer experience for our guests. We are so glad to hear we lived up to it! We appreciate your business and look forward to having you back in the future!