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Reviews

Average Ratings

3.3
91 lifetime reviews. Includes reviews of McCarthy Chevrolet from DealerRater.com
  • Shawn is very friendly and understanding
    April 14, 2017

    Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work

    McCarthy Chevrolet

    We appreciate the feedback. We are happy that we were able to provide good service and a reliable loaner to you without hassle. We want our custom...


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    Brought my Captiva computer failed, was fixed with no hassle (under warranty) Job done while i used a new loanier. Excellent! Keep up the good work

    Does recommend this dealer
    Came in for service or repair
    McCarthy Chevrolet

    We appreciate the feedback. We are happy that we were able to provide good service and a reliable loaner to you without hassle. We want our customers to have a smooth, stress-free experience with us. We are sorry that not all aspects of your time with us were positive. Please feel free to contact us anytime with any questions or concerns so that we can work to improve our business. Karl Kramer, Communications Director, 913-800-1155, kkramer@mccarthyautogroup.com


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  • Bought a Jeep.Wench wasn't working they wouldn't fix it.
    April 6, 2017

    Recently bought a Jeep at mcCarty.sales people were friendly and helpful.But I was not told the wench on the Jeep didn't work.called several times...


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    Recently bought a Jeep at mcCarty.sales people were friendly and helpful.But I was not told the wench on the Jeep didn't work.called several times.finally got thru to a manager.He told me the wench was after market and they wouldn't fix it.Also after the deal was made I was told the Jeep had been rear ended.I even told the salesman rear end had a noise.I bought a new truck from mcCarty years ago, but I will not buy another vehicle there.

    Does not recommend this dealer

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  • Great experience!
    April 4, 2017

    My experience at McCarthy was great! I bought a 2017 Malibu, which I love! My salesman, Siam Sangkhanet, was wonderful to deal with. He was very k...

    McCarthy Chevrolet

    We appreciate your review, Cheryl! It's wonderful to hear that Siam provided you with such excellent service. We'll be sure to pass along your k...


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    My experience at McCarthy was great! I bought a 2017 Malibu, which I love! My salesman, Siam Sangkhanet, was wonderful to deal with. He was very knowledgeable, thorough, friendly, and professional. I would definitely buy another car from Siam in the future! Thank you for the stress-free experience!

    Does recommend this dealer
    McCarthy Chevrolet

    We appreciate your review, Cheryl! It's wonderful to hear that Siam provided you with such excellent service. We'll be sure to pass along your kind words. Congratulations on your new Malibu, please let us know if we can be of help in the future!


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  • Up and Beyond to Help!
    March 22, 2017

    This has been a whirlwind of a few weeks with my Traverse. Scott B. has been fighting on my behalf with my warranty company for two weeks to do wh...

    McCarthy Chevrolet

    Thank you for your business and your review! We're glad that Scott has been able to exceed your expectations and provide you with a five-star expe...


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    This has been a whirlwind of a few weeks with my Traverse. Scott B. has been fighting on my behalf with my warranty company for two weeks to do what was right to pay for the engine repairs. He could have apologized that they declined it and asked what I wanted to do about the problem, but instead he showed true integrity and fought a long, drawn out battle for me to get what I had paid for in the warranty. He never showed frustration to me but kept me in the loop throughout the process. I will continue to have my vehicle serviced there as I have done since I bought it as I know he has his customers best interest in mind at all times. Thank you, Scott B.!

    Does recommend this dealer
    Came in for service or repair
    McCarthy Chevrolet

    Thank you for your business and your review! We're glad that Scott has been able to exceed your expectations and provide you with a five-star experience. We look forward to servicing your vehicle again in the future!


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  • DALE is the man!!!!
    February 13, 2017

    Dale Mercer at McCarthy Chevrolet in olathe is the best. Very funny and professional. he made my car buying experience great. Dale has a great per...

    McCarthy Chevrolet

    Thank you for your kind words and feedback. It is wonderful to hear that your experience with Dale was so professional and stress-free. We appreci...


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    Dale Mercer at McCarthy Chevrolet in olathe is the best. Very funny and professional. he made my car buying experience great. Dale has a great personality and was all about making sure my needs were met. I cannot stress enough about how great of a salesman and just a caring person he was to work with.

    Does recommend this dealer
    McCarthy Chevrolet

    Thank you for your kind words and feedback. It is wonderful to hear that your experience with Dale was so professional and stress-free. We appreciate the five stars!


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  • Bought a new truck
    February 8, 2017

    My old truck was tired and I needed to replace it. Jordan Knoll and everybody else there was a huge help. I'm a working man and I love my WT Silve...

    McCarthy Chevrolet

    Thanks for your review, Drew! We're glad to hear that Jordan and our team helped you find a great new truck. We appreciate your business, please...


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    My old truck was tired and I needed to replace it. Jordan Knoll and everybody else there was a huge help. I'm a working man and I love my WT Silverado they got me a deal

    Does recommend this dealer
    McCarthy Chevrolet

    Thanks for your review, Drew! We're glad to hear that Jordan and our team helped you find a great new truck. We appreciate your business, please let us know if there's anything else we can do for you!


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  • It was okay

    Our sales person didn't explain a lot to us he just assumed we were going to buy the car. We wanted to shop around but ended up getting a good dea...

    Dealer Response

    Thank you for taking the time to post your review. We strive to provide our customers with personalized, quality service. It's our goal to ensure ...


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    Our sales person didn't explain a lot to us he just assumed we were going to buy the car. We wanted to shop around but ended up getting a good deal on the car. The car runs great! And the problems I did have they fixed right away. All I recommend is not to be so pushy and rude when we say we want to shop around. Other than that good buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to post your review. We strive to provide our customers with personalized, quality service. It's our goal to ensure our customers feel welcome and respected at our dealership. If you would like to discuss this further please don't hesitate to contact me. Best, Karl Kramer Communications Director 913-800-1155 kkramer@mccarthyautogroup.com


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  • Top Flight Service!
    December 10, 2016

    McCarthy is the BEST in town! Sales and service hands down they go above and beyond. Sales is attentive but not aggressive. For that we have retur...

    McCarthy Chevrolet

    Thank you for the review and recommendation! We are pleased to hear Dale provided you with a fantastic experience. Please feel free to let us know...


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    McCarthy is the BEST in town! Sales and service hands down they go above and beyond. Sales is attentive but not aggressive. For that we have returned over and over, our last 4 purchases to be exact. Shout out to Dale Mercer, personable and easy to work with and I loved the personal thank you video!!! Believe me we've shopped around, no one else even bothered to follow up with me after my many test drives. We also service all of our vehicles at McCarthy and we really appreciate their honesty when it comes to keeping us informed. And they do quick quality work at competitive prices. FIVE STAR CUSTOMER SERVICE!! I highly recommend the McCarthy Group.

    Does recommend this dealer
    McCarthy Chevrolet

    Thank you for the review and recommendation! We are pleased to hear Dale provided you with a fantastic experience. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.


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  • Purchased a lemon from this dealership. Oil consumption
    December 3, 2016

    Oil consumption since 18,000 miles on my Chevrolet Trailblazer purchased new from this dealer. After 8 visits and still no resolution or fix even ...


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    Oil consumption since 18,000 miles on my Chevrolet Trailblazer purchased new from this dealer. After 8 visits and still no resolution or fix even after contacting the GM Zone office

    Does not recommend this dealer
    Came in for service or repair

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  • Carl Gray is the Real Deal
    December 2, 2016

    Could not have met a nicer person then Carl. He worked with us to make sure we got the very best deal possible for the car we wanted. Carl is a ve...

    McCarthy Chevrolet

    Hello, Jim and Diane! Thank you for leaving us a great review. We're delighted to hear about your great experience with Carl, he will de thrilled ...


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    Could not have met a nicer person then Carl. He worked with us to make sure we got the very best deal possible for the car we wanted. Carl is a very busy man but did not leave our side during the process other then to work out the deal with finance. If you want to work with a real stand up honest man, go see Carl and you will not be disappointed.

    Does recommend this dealer
    McCarthy Chevrolet

    Hello, Jim and Diane! Thank you for leaving us a great review. We're delighted to hear about your great experience with Carl, he will de thrilled to see your kind words and compliments on him. We appreciate your business and we hope to see you again soon!


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