I recently purchased a 2004 GMC Denali. Chris went above and beyond for me. He made sure that all the little details were done before I arrived. he did not pressure me or give me the haggle game. I knew that I wanted another Denali to replace mine. I just wasn't sure which one I wanted. How he treated me and how honest and straightforward he was made me buy from him. After purchasing the vehicle there was an issue which was powering down the vehicle at very inopportune times endangering our safety. I contacted Chris, he quickly replied and made sure we were not iinconvenienced. He used a repair shop I trusted close to home. Within two days I was back to driving the vehicle. I commend your service and your prompt attention. I have never bought a vehicle and had someone in autosales make sure I was 100% satisfied. You made the long drive well worth it. My buying experience was quick and easy.A huge thank you to you and your staff. Keep up the great work!!
I was pursuing cars.com when I saw a Jeep Wrangler being offered by Definitive Motorcars. It was a bit out of my way, by about 2 1/2 hours, but the deal looked worth the trip. I met Chris, the owner, and he was extremely low key and accommodating. He offered several options and never pressured me into the sale. This was the most satisfying of the many auto purchases I have completed over the past three(ish) decades. I highly recommend this dealership.
Was a great help, went out of their way
Went to this dealership to purchase a speed3. I had a trade in, and a down payment. Chris, the store owner, went out of his way to make sure I left with the car i wanted.He gave me a deal on my trade in and the paperwork went nice a smooth. The store itself is welcoming nice and cool on a hot summer day.
bent over backwards to get me the car
I had been looking for a 2001-2005 monte carlo either earnhardt ed. or a 2004-2005 pontiac gp comp g or 2006-2007 gp gt. saw this car here on cars.com kinda passed it over cause it was a pace car without the decals. but over time i decided to go in on a whim walked into Definitive Motorcars and the first thing i see is a cobra replica and a harley fat boy and a sl500 convertiable and think to myself wow this place is prob out of my league but as i walked in david shultz greated me he was very very open and easy to talk to and explain what i was looking for took me and my cousin out for a test drive even bought more gas so we could go a little further on the express way. came back he ran my credit went thru the whole bank thing helping and explaining what was going on the whole time they even lowered the price so that i could get the car with my below avg credit he handed me a carfax on the car with out me even asking. and i found out they had bought the decals and were waiting to see if the next owner would want them on offered to have them put on for a low price. or just to give them to me so i could. him and the other salesman were very easy to talk to it was laid back the car was unbeleiveably clean. it was a 180 of my previous experinces. at other dealers. i love my 2003 monte pace car. they even gave me good adivce on future idea like after a year or so refinanceing and explaining to me how they do most work on the cars if i ever needed a good deal on repair or cleaning or anything car related...
Great place to buy a car.
Honest, friendly and fair. This is Definitive Motor Cars. You can not have a better experience. At first encounter you say "These guys can't be this nice". They are and more. They have all my car buying business.
THE Best Customer Service Ever!
I would first like to publicly thank the Staff at Definitive MotorCars!! They had the Best Customer service I have ever experienced. They were helpful and very knowledgeable. Their cars are Extremly clean and Financing was a Breeze. I worked with Dave and Chris and they are by far some of THE Best salesmen. Their dealership is very nice and clean. They offer you refreshments when you arrive. I purchased a Used Car from them that was sold to me "As Is" and they still offered to replace a few minor things to make my car buying experience even better. I would and I am recommending this dealership to everyone I come in contact with because they are VERY VERY helpful and make your car buying experience EASY! Thanks for Everything Definitive MotorCars, Dave, and Chris!!
This was the best vehicle buying experience I have ever had. Chris found me the exact car I was looking for at the best price and the financing worked out perfectly. I will only buy from him in the future.
Recently bought a cars from Definitive and it was a great experience. The entire Staff was outstanding and very friendly. Will absolutely purchase another vehicle from them.
Glad I found them
Best car buying experience so far. Was putting off buying something only because I hate the whole car buying process and having to deal with dealership salesman, etc. This place however was thankfully minus all the things you hate about the traditional dealership. Very relaxed, casual enviornment, no pressure or pushy sales people. Everyone was very nice and a pleasure to work with. Got a great sports car that I love and will probably be back to find myself a nice winter vehicle. Would reccommend.
Great experience, no pressure, excellent price
Chris is the nicest guy in the world. Overall, it was a great experience. When it came to price, he was more than willing to work with us and gave us a great deal. The best car buying experience I've ever had.