Reviews
Believe all the ratings here.
Believe all the ratings here. They are not even worth 1 star. Very unprofessional, can keep you wait hours just for test drive , vehicle not ready , no gas in the car , sales person suddenly disappears for 40 mins before view etc etc . So many issues here . Cars are also not in good conditions kept. Advertising price and final price can have 9k plus difference on a 15k car . Just too much to deal with. Don't waste time here
Believe all the ratings here.
Believe all the ratings here. They are not even worth 1 star. Very unprofessional, can keep you wait hours just for test drive , vehicle not ready , no gas in the car , sales person suddenly disappears for 40 mins before view etc etc . So many issues here . Cars are also not in good conditions kept. Advertising price and final price can have 9k plus difference on a 15k car . Just too much to deal with. Don't waste time here
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst experience of my life trying to get information on
Worst experience of my life trying to get information on a car. Jenny, Jhoneme and everyone else were impossible. I still don’t know if they actually have the car and if they do what the price is. These guys are the worst of the worst. I wouldn’t let them post cars on your site. They give you a bad name too! They take away stars for the rating. It’s a negative millions.
Worst experience of my life trying to get information on
Worst experience of my life trying to get information on a car. Jenny, Jhoneme and everyone else were impossible. I still don’t know if they actually have the car and if they do what the price is. These guys are the worst of the worst. I wouldn’t let them post cars on your site. They give you a bad name too! They take away stars for the rating. It’s a negative millions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Went in for a Maroon 2013 Honda CR-V listed at $8770.
Went in for a Maroon 2013 Honda CR-V listed at $8770.00. Came back with $15,××× after fees. I normally don't write reviews but this was a crazy waste of time. Came down to $12500 quickly but that was about it. Think it was just under $12,000 walking out to the parking lot. The guy I dealt with seemed like a great guy, should be looking for better employment. I feel bad for whoever buys from here.
Went in for a Maroon 2013 Honda CR-V listed at $8770.
Went in for a Maroon 2013 Honda CR-V listed at $8770.00. Came back with $15,××× after fees. I normally don't write reviews but this was a crazy waste of time. Came down to $12500 quickly but that was about it. Think it was just under $12,000 walking out to the parking lot. The guy I dealt with seemed like a great guy, should be looking for better employment. I feel bad for whoever buys from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased a vehicle from this dealer, and only two days
I purchased a vehicle from this dealer, and only two days later the car broke down with a serious transmission issue. From that moment on, the entire experience became extremely frustrating and disappointing. We called multiple times and never received a response. The same happened with emails, which were also ignored. When the manager finally spoke with us, we agreed on a solution and specific terms, which he did not honor. He lied to us and failed to keep his word. After almost a month, we were finally given the car back, after weeks of stress, delays, and uncertainty. Even though the vehicle was under warranty, the situation was handled in a highly unprofessional, irresponsible, and non-transparent manner. Communication was extremely poor, and we were never clearly informed about what was really happening. Please be very careful when coming here. I sincerely hope that what happened to us does not happen to anyone else. During the times I went to the dealership, I saw many other customers visibly angry and frustrated, leaving without solutions, which says a lot about how this business operates. I do not recommend this dealer at all. Buying a car here was a very negative and disappointing experience.
I purchased a vehicle from this dealer, and only two days
I purchased a vehicle from this dealer, and only two days later the car broke down with a serious transmission issue. From that moment on, the entire experience became extremely frustrating and disappointing. We called multiple times and never received a response. The same happened with emails, which were also ignored. When the manager finally spoke with us, we agreed on a solution and specific terms, which he did not honor. He lied to us and failed to keep his word. After almost a month, we were finally given the car back, after weeks of stress, delays, and uncertainty. Even though the vehicle was under warranty, the situation was handled in a highly unprofessional, irresponsible, and non-transparent manner. Communication was extremely poor, and we were never clearly informed about what was really happening. Please be very careful when coming here. I sincerely hope that what happened to us does not happen to anyone else. During the times I went to the dealership, I saw many other customers visibly angry and frustrated, leaving without solutions, which says a lot about how this business operates. I do not recommend this dealer at all. Buying a car here was a very negative and disappointing experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
STAY AWAY!
STAY AWAY!!!! Such a sleezy place. Got an online quote of $26,000 from them to sell my vehicle. A salesman called me the same day to verify everything and told me to bring it i for a visual inspection. Went in today, waited an hour for them to tell me they can do $18,000 - $20,000. Salesman confirmed no issues with the car after inspection and test drive. Car was in excellent condition! When I asked why the appraisal online wasnt even close to the in person appraisal, they just blamed CarGurus. What a waste of time. They don’t care. Stay away and save your time.
STAY AWAY!
STAY AWAY!!!! Such a sleezy place. Got an online quote of $26,000 from them to sell my vehicle. A salesman called me the same day to verify everything and told me to bring it i for a visual inspection. Went in today, waited an hour for them to tell me they can do $18,000 - $20,000. Salesman confirmed no issues with the car after inspection and test drive. Car was in excellent condition! When I asked why the appraisal online wasnt even close to the in person appraisal, they just blamed CarGurus. What a waste of time. They don’t care. Stay away and save your time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wasted my time going here twice!
Wasted my time going here twice! Lots of up charges! Walk out price was originally 7000 more than list price. Negotiated down about 2000 but once went into finance room, and sat thru all that without any adding any extras the walkout price was 1000 more than agreed upon. They also agreed to fix rear windshield wiper and rear pull out console cupholder that was jammed. But when got into finance room was told they could not fix cupholder if cost over $100 . This place is a scam. Do not waste your time going there!!!!!
Wasted my time going here twice!
Wasted my time going here twice! Lots of up charges! Walk out price was originally 7000 more than list price. Negotiated down about 2000 but once went into finance room, and sat thru all that without any adding any extras the walkout price was 1000 more than agreed upon. They also agreed to fix rear windshield wiper and rear pull out console cupholder that was jammed. But when got into finance room was told they could not fix cupholder if cost over $100 . This place is a scam. Do not waste your time going there!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I want to start by commending Dylan, who went above and
I want to start by commending Dylan, who went above and beyond to accommodate my wife and me. It was clear he was doing everything in his power to strike a deal, but his hands seemed tied by management policies. Unfortunately, the dealership's practices were disappointing. There was a lack of transparency regarding added tariffs and the fact that advertised vehicle price required financing through them. Additionally, we dealt with lengthy wait times, and the car was not ready for a customer to view—it hadn't been cleaned or detailed. While Dylan’s service was excellent, the overall buying process and lack of transparency were frustrating."
I want to start by commending Dylan, who went above and
I want to start by commending Dylan, who went above and beyond to accommodate my wife and me. It was clear he was doing everything in his power to strike a deal, but his hands seemed tied by management policies. Unfortunately, the dealership's practices were disappointing. There was a lack of transparency regarding added tariffs and the fact that advertised vehicle price required financing through them. Additionally, we dealt with lengthy wait times, and the car was not ready for a customer to view—it hadn't been cleaned or detailed. While Dylan’s service was excellent, the overall buying process and lack of transparency were frustrating."
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently purchased a vehicle and worked with Serenity.
I recently purchased a vehicle and worked with Serenity. She was an outstanding salesperson. Professional and courteous!
I recently purchased a vehicle and worked with Serenity.
I recently purchased a vehicle and worked with Serenity. She was an outstanding salesperson. Professional and courteous!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never replied to my email about a car that they had.
Never replied to my email about a car that they had. Pretty sure they were not going honor the price they had the listed for
Never replied to my email about a car that they had.
Never replied to my email about a car that they had. Pretty sure they were not going honor the price they had the listed for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Beware of this car dealership, contacted them 4 days in a
Beware of this car dealership, contacted them 4 days in a row to get pricing, was given excuse after excuse on why they needed more time to get a final price for purchase, on the last day the raised the price by 2,000. They don't have honest sales practices, i would advice on finding a honest business instead of them
Beware of this car dealership, contacted them 4 days in a
Beware of this car dealership, contacted them 4 days in a row to get pricing, was given excuse after excuse on why they needed more time to get a final price for purchase, on the last day the raised the price by 2,000. They don't have honest sales practices, i would advice on finding a honest business instead of them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
