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Reviews

Average Ratings

4.3
Average based on 16 reviews.
  • Great car buying experience!

    I shopped around for a few days to find the right car at a fair price. Buying a car is an exhausting process! By the time I looked at the Auto Sho...

    Dealer Response

    Thank you, Ashley! We're happy we could help you out and hope you are enjoying your vehicle!


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    I shopped around for a few days to find the right car at a fair price. Buying a car is an exhausting process! By the time I looked at the Auto Shoppe I had dealt with more than a couple shady characters elsewhere. Barry and Bennie were great to work with. I told them what I would be comfortable paying for the car and they didn't make me play any games. They found a local lender at a fair interest rate and I drove away in my "new" car. I am very happy with the entire experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Ashley! We're happy we could help you out and hope you are enjoying your vehicle!


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  • 2013 Toyota Tacoma

    Our buying experience was great and the service after the sale was a pleasure as well. Thank you, love the truck.


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    Our buying experience was great and the service after the sale was a pleasure as well. Thank you, love the truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not so great experience!

    I looked for a used Jeep Wrangler that had everything I wanted but they were always missing something. So I found this 2015 Jeep Wrangler at the a...

    Dealer Response

    Carl - first off, thank you for purchasing your Jeep from us! We strive to have the best priced vehicles in the market and love seeing customers f...


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    I looked for a used Jeep Wrangler that had everything I wanted but they were always missing something. So I found this 2015 Jeep Wrangler at the auto shoppe and I just wanted a different color top. I told them I would buy the Jeep under the condition if they ever got a top like I wanted they would swap. Deal. After getting it home I heard some rattling underneath and the auto shoppe had just had a leveling kit put on and the shock bolts were just about to fall out. A few months later a wrangler came in with the top I wanted and I called to see if they would honor our "verbal agreement" and they want me to pay to have my top painted to match the top I'm trying to swap out?! I would understand if the colors were totally different but we are talking about 2 different shades of black?! Why would I do that when I could just paint my own top?! Not a good way to treat new customers or to get their business ever again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Carl - first off, thank you for purchasing your Jeep from us! We strive to have the best priced vehicles in the market and love seeing customers from different states coming to us for their vehicle! As we know, your deal was unique in that there were still some things you had planned for the vehicle beyond the initial purchase. At the time of sale, we verbally agreed to work out a deal on a painted hard top when and if we were to get one at the dealership. We specifically stated that we were not going to put anything in writing due to the fact that the cost and availability of this item was unknown. Now that we do have a top in stock, we are able to work our deal that we verbally agreed upon. In order to replace the top we currently have we would need to have it painted as well, so we just thought it would be easier to have yours painted at our price and not mess with trading them from vehicle to vehicle. The Jeep dealership here in town states that from Jeep, this would be a $2500 add to have the painted top to match. We can get this done for you at a small fraction of the cost, which is what we offered to you - the verbal deal we agreed upon at the time of sale. Carl, please understand that these were the terms of sale on April 9th and they are the same terms today. We hope that you would be willing to work with us as we are doing all we can to help you customize your Jeep the way you want it. Please give us a call, we would love to honor our end of the deal. (417) 889-6555


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  • Beware! Don't buy here! They lie, word is nothing.

    Beware!!!!! The salesman was nice, no pressure. However, after the purchase was complete, a lot of issues with the vehicle within the first week. ...

    Dealer Response

    ABM, I apologize for the dissatisfaction you experienced. We at The Auto Shoppe strive to create the best possible car buying experience for our ...


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    Beware!!!!! The salesman was nice, no pressure. However, after the purchase was complete, a lot of issues with the vehicle within the first week. Everything they said they would do, they havent. They didn't have the extras that they said they would add in the first place! They sold me a vehicle that won't run, won't fix it and won't exchange. It's currently at another shop. At one point that they had it after my purchase, they drove up a full tank of gas or siphoned it out. Sad to say, major regret working with them.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    ABM, I apologize for the dissatisfaction you experienced. We at The Auto Shoppe strive to create the best possible car buying experience for our customers and your Review is out of the ordinary for us. We always try to ensure our vehicles are in the best condition and I'm sorry to hear this has been a difficult experience for you. I hope that we can move forward and find a solution together at a time that is convenient for you. Call me anytime, Barry Patrick 417-889-6555


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  • Low key no pressure

    Great Expeience. Billie was low key and made it all easy. Honest deal. One criticism would be price of extended warranty should have been made mor...

    Dealer Response

    Thanks, Keith! Our finance department has seen a management overhaul and we have taken your words into consideration. We appreciate the fair and h...


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    Great Expeience. Billie was low key and made it all easy. Honest deal. One criticism would be price of extended warranty should have been made more clear. The finance dept got us a great rate and made the finance process easy but the warranty presentation felt more like the old school lets put it in the contract and see if they call us on it. The warranty may come to be important but should have been done like the rest of the deal honest and fair. I would send friends and family since the overall deal and sales team were great .

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks, Keith! Our finance department has seen a management overhaul and we have taken your words into consideration. We appreciate the fair and honest review and hope we can continue to help you out with all your vehicle needs!


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  • They really care!

    Sweet Carl stood out in the rain while we decided on buying our car. Very personable and really shows they care about their customers. Thank you a...

    Dealer Response

    Thanks, Jana! Customers like you are the only reason we're around and I'm glad you can see we care! Come back and see us when you're ready for you...


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    Sweet Carl stood out in the rain while we decided on buying our car. Very personable and really shows they care about their customers. Thank you and we will definitely refer you to all of our friends!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, Jana! Customers like you are the only reason we're around and I'm glad you can see we care! Come back and see us when you're ready for your next vehicle!


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  • You guys rock!

    excellent car buying experience! The staff was very helpful, listened to all my needs, and found the perfect fit for me. Carl deserves special rec...

    Dealer Response

    Thanks Evan, we think you rock! Hope to see you again for your next vehicle!


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    excellent car buying experience! The staff was very helpful, listened to all my needs, and found the perfect fit for me. Carl deserves special recognition for his excellent salesmanship! I will recommend this dealership to anyone looking to buy a new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Evan, we think you rock! Hope to see you again for your next vehicle!


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  • Very Honest Dealership

    Worked with Carl when we bought our car and felt he was very honest with us and great to work with! The general manager was also very helpful in o...

    Dealer Response

    Lorry, thank you for the great review! We appreciate your business and hope we can help you out again in the future!


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    Worked with Carl when we bought our car and felt he was very honest with us and great to work with! The general manager was also very helpful in our deal. Had a very good experience. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lorry, thank you for the great review! We appreciate your business and hope we can help you out again in the future!


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  • Great Buying Experience!

    Today started out to be one of the most stressful days in many years, but from the first meeting of Carl Ward we were put at ease. Very honest, ve...

    Dealer Response

    Daniel, we're glad we could help you out! We pay a lot of attention to the satisfaction of our customers and it's great to hear you enjoyed this a...


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    Today started out to be one of the most stressful days in many years, but from the first meeting of Carl Ward we were put at ease. Very honest, very smooth transaction. Of all the many autos I have had (approx. 20-25) this was the best experience by far! Highly recommended.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Daniel, we're glad we could help you out! We pay a lot of attention to the satisfaction of our customers and it's great to hear you enjoyed this as much as we did. Come back and see us when you're ready for your next vehicle!


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  • Couldn't have been easier!

    I did not want to buy a car when I walked in, but I left with a new one! The chicken wings were also delicious! John was very curtious and Hughlen...

    Dealer Response

    Awesome, Karen! We're really glad we could help you out!


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    I did not want to buy a car when I walked in, but I left with a new one! The chicken wings were also delicious! John was very curtious and Hughlen worked diligently to meet our needs. Seriously, we had an enjoyable experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome, Karen! We're really glad we could help you out!


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