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Reviews

Average Ratings

4.9
Average based on 123 reviews.
  • Recent purchase of a 2013 x3 35i

    From start to finish Chuck Dunlap, our Client Advisor & Lease Termination Specialist, made the purchase of this vehicle easy, efficient, and enjoy...

    Dealer Response

    Thank you so much for this fantastic review, Ed & Maria! We will be sure to pass along your kind words to Chuck (we are quite fond of him as well...


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    From start to finish Chuck Dunlap, our Client Advisor & Lease Termination Specialist, made the purchase of this vehicle easy, efficient, and enjoyable. Chuck and his Team walked us through the process in a professional and comprehensive manner. Everyone involved continually afforded us with enough detail and time to think about what we just learned, and whenever necessary ask questions. Chuck made sure that we were comfortable each step of the way. He kept us appraised of where we were throughout the process and who we'd be talking to next. I don't purchase cars very often. Our last purchase at Gebhardt was back in 2002. However this 14 year gap did not take away from the first class experience that Chuck and the Gebhardt Team afforded us on Monday the 18th of April 2016. Since my first encounter in 2002, through the life of that vehicle, and now onto this new vehicle, Gebhardt continues to provide the best-in-class comprehensive support when it comes to purchasing, servicing, and driving a BMW.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for this fantastic review, Ed & Maria! We will be sure to pass along your kind words to Chuck (we are quite fond of him as well)! We greatly appreciate you taking the time to share your experience here at Gebhardt BMW with our online community! Thank you both again for returning to our store! Cheers!


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  • Wonderful!!!!!

    Thank you Gebhardt for an amazing car buying experience!!!!!!!!!

    Dealer Response

    You are most welcome, Janet! Thank YOU for taking the time to leave this fantastic review as well as for choosing Gebhardt BMW! Enjoy your new v...


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    Thank you Gebhardt for an amazing car buying experience!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    You are most welcome, Janet! Thank YOU for taking the time to leave this fantastic review as well as for choosing Gebhardt BMW! Enjoy your new vehicle - thanks again! Cheers! -Gebhardt BMW


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  • Expect the Best at Gebhardt BMW

    I recently purchased an xDrive from Gebhardt BMW. Bryson went above and beyond. I could not have asked for more attention. He is very knowledgable...

    Dealer Response

    You are most welcome, R. Leroy! We are so pleased to hear that your experience with us has been so exceptional! We will make sure to pass along y...


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    I recently purchased an xDrive from Gebhardt BMW. Bryson went above and beyond. I could not have asked for more attention. He is very knowledgable and is an incredible asset to both Gebhardt and the BMW brand. Roman is yet another Gebhardt asset. Finance a typically painful process was streamlined and handled with ease and knowledge. Thank you Gebhardt !!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    You are most welcome, R. Leroy! We are so pleased to hear that your experience with us has been so exceptional! We will make sure to pass along your kind words to both Bryson & Roman! Thank you for leaving this fantastic review, & thanks again for choosing Gebhardt BMW! Cheers!


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  • Awesome experience

    We had an excellent experience multiple times within the past month at Gebhardt. Our older X3 required it's 100K service. They hooked us up with a...


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    We had an excellent experience multiple times within the past month at Gebhardt. Our older X3 required it's 100K service. They hooked us up with a new 335i as a courtesy car and we didn't even buy our X3 from this dealer. Due to the amount being done on the X3, we had the 335i for a week the first time, and then we had some warranty work done and had another 335i for 2 weeks. Fantastic service department. Shortly after our first visit for service on the X3, our other vehicle had been in an accident and we decided to get a new vehicle. We walked in to the dealership 10 minutes prior to closing and needed to leave with a new vehicle that night. Our salesman, Will Lovell, worked with us and stayed a couple of hours past closing to help us. It was an unparalleled buying experience. I will most certainly purchase from Gebhardt again!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car service can be pleasant

    Only negative is the parking situation at the facility


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    Only negative is the parking situation at the facility

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Completion of major service

    Once again my problems were handled by Bill and he always does a good job. He's personable, reliable, and always takes care of things for me as so...


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    Once again my problems were handled by Bill and he always does a good job. He's personable, reliable, and always takes care of things for me as soon as possible.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car service

    Appointment was difficult to book. Long waits for getting to see a service advisor once we had arrived to drop off the car for service.


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    Appointment was difficult to book. Long waits for getting to see a service advisor once we had arrived to drop off the car for service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • In and out within 90 minutes

    Just had my first 8,000 mile service at Gebhardt and we were in and out within 90 minutes. Time to go have breakfast and run an errand! Thanks!


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    Just had my first 8,000 mile service at Gebhardt and we were in and out within 90 minutes. Time to go have breakfast and run an errand! Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2010 BMW 535 xi Touring - Battery replacement

    David Choate managed this emergency visit to replace my battery very professionally, first class!


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    David Choate managed this emergency visit to replace my battery very professionally, first class!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • mister

    Everything handled very professionally, and the personal were very friendly. The waiting area should be enlarged and snacks added. Go visit a Le...


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    Everything handled very professionally, and the personal were very friendly. The waiting area should be enlarged and snacks added. Go visit a Lexus dealership and see their waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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