I live in Arizona, salesman Mathew asked me to put down a refundable $5,000 on 10/9/2019 on my credit card to hold a Rolls Royce Phantom Drophead until my mechanic and I can fly in to view the car. My brother lives in Atlanta so he came and tested the car and reported that it had many dents and it shaked badly at 40mph. I notified Mathew to refund the money back to the credit card since I won’t be buying Phantom that wasn’t performing as it should. Multiple times I spoke and texted Mathew in sales as well as Mathew in finance over Thanksgiving, Christmas, New Year and now it is February 2020 and I still don’t get my refund!!
Excellent customer service. Great cars and reasonably priced. All questions a vehicle were answered professionally and any concerns addressed promptly and professionally. Very good experience.
Buyer of vehicle
Bought a 2013 Range Rover Supercharged, No issues, would buy from them again, low miles I drove vehicle, no pressure sale Recommended place to get financing.
Anne Marie Wingate purchased a Volkswagen Tiagon!
Excellent customer service! Matt took the time to find exactly the car I wanted. I picked up my car within a week of my request. I highly recommend!
Bought 07 Shelby from Team One. Buying process was easy, made more so by Matt. No pressure, Nice dealership and would recommend to anyone. Car was as advertised except for one minor issue but that was on Ford not Team One
Mom got a Porsche, Dad got a Maserati
Last week my mother came to Atlanta to visit, while here we popped into Team One. At first my father had asked her to go by to see one of his bucket list cars, a Maserati GranTurismo Convertible. After driving it and being very impressed, my mother spotted her dream car on the show room, a Porsche Panamera Turbo S. After a short test drive, which was a great experience in itself, my mother had decided she needed to have it. Matt was very welcoming and didn’t feel pushy at all, just engaged in fun conversation. We left and the next day my Mother bought the Porsche. Looks like she could have bought a one way plane ticket haha. After driving it back to Oklahoma, my father saw the condition of the car and was very impressed with her purchase. So much that he went back and bought the Maserati he had sent her to look at in the first place. Thank you Team One for making my parents very happy with their purchase!
Matt is your typical used car dealer who gives the business a bad name. He put me in a vehicle with a dead battery which died during the test drive. Called him to get some help and he asked me to get a jump from someone on the street. Luckily, made it back to the shop with the help of a kind stranger. Couple of days later drove an hour to pick up car for an independent PPI (don't trust his recommendations) and was told the car had been sold the night before - no call from him to let me know. Despite that, the car remained on their website for at least another month, unsold. If you want typical used car salesman games, Matt's your boy.
Quality Selection and Service
I would highly recommend this dealership. Matt provided professional customer service and quality throughout the buying process. The selection of cars and dedicated team is definitely Team One.
Not your normal dealership, a cut above the rest.
Great to work with. Fabulous experience. Not like the usual dealership. Felt more like I was getting a private tour of a privately owned collection of luxury and exotic cars. Great price, way below recommended, Matt was an absolute pleasure to deal with, very relaxed, very knowledgeable, helpful, and trustworthy. I will not stop buying cars but will likely only buy through Matt and Team One in the future. Highly recommended, you wont go wrong.
They were great to work with.It was the smoothest transaction I have ever had buying a car. Everyone we dealt with was courteous and professional. The car is super.