Kelley Buick GMC of Bartow

Reviews

Average Ratings

4.4
22 lifetime reviews.
  • Todd Wiltrout

    Louis does a Great job every time myself or anyone I refer to him goes in for service. Kelley Buick, GMC should be very proud that Louis is the Fa...


    Show Full Review

    Louis does a Great job every time myself or anyone I refer to him goes in for service. Kelley Buick, GMC should be very proud that Louis is the Face of the dealership, he represents the culture every dealership should strive for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Super experience

    My experience from start to finish was seamless and enjoyable. My first phone inquiry to driving off the lot with my new car was perfect. Manny Ro...


    Show Full Review

    My experience from start to finish was seamless and enjoyable. My first phone inquiry to driving off the lot with my new car was perfect. Manny Rodriguez our sales representative did everything right to get our business. Once I bought the car, he continued working at a high and professional level, giving me as much of his time as I needed to ensure I knew how all the gadgets on my car worked. I highly recommend him. Getting the paperwork done was easy as well. In fact all our contact with various staff was great. We were offered refreshments during short waiting period. Everyone was friendly and professional. The dealership is nice too. Very clean, nice seating arrangement. Excellent vehicle choices too and great prices. When we are ready to trade in this new one we will go back to Kelly GMC. We could not be happier. they really value your business there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • GM sells a poor quality vehicle.

    I really hate to give this bad review for KelleyGMC. The dealership staff has been absolutely fantastic. Unfortunately neither the dealership nor ...


    Show Full Review

    I really hate to give this bad review for KelleyGMC. The dealership staff has been absolutely fantastic. Unfortunately neither the dealership nor GM will stand behind their poor quality product. Kelley GMC sold me a truck that makes me physically nauseous to drive and basically they and GM told me to live with it. I would not recommend that anyone purchase a GM vehicle due to their poor warranty quality and customer service.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • In for a SUV

    I only inquired about a vehicle that was online through Car Guru. The representative that I spoke with was very nice and kind she tried many way...

    Dealer Response

    Thank you very much Brenda for this nice review. We are looking forward to helping you in your future purchase of one of our fine SUV's.


    Show Full Review

    I only inquired about a vehicle that was online through Car Guru. The representative that I spoke with was very nice and kind she tried many ways to get me to purchase and SUV at the time I was not ready however she didn't pressure me to buy an SUV but her words were whenever you are ready please come back and see me. I thought that was excellent

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Brenda for this nice review. We are looking forward to helping you in your future purchase of one of our fine SUV's.


    Hide Full Review
  • Great service, positive experience

    This was my first time leasing a vehicle. I was nervous about the process but it turned out to be the most pleasant car buying experience I've eve...


    Show Full Review

    This was my first time leasing a vehicle. I was nervous about the process but it turned out to be the most pleasant car buying experience I've ever had. Jon Andrews and his team made the process very easy and made me feel very comfortable. And they weren't pushy or aggressive. I would definitely recommend this dealership to anyone that's on the market. They explained the entire process and took the time to make sure I understood the gadgets in the car and that I was comfortable with everything. Great service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great dealership!

    Everything went great, Angel attended to us. He answered all of our questions and didn't waste time going back and forth. Our purchase went smooth...


    Show Full Review

    Everything went great, Angel attended to us. He answered all of our questions and didn't waste time going back and forth. Our purchase went smoothly, no issues, everyone there we worked with was nice and did their job very well and quickly. Angel explained everything from top to bottom on the vehicle, which was a lot, but he did it anyway and well, I might say. I will recommend anyone I know wanting to purchase a GMC to Kelley without a doubt.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great deals

    Great services and deals, the sells represent was the best and the make me a good price on my new truck, I'll recommended strongly


    Show Full Review

    Great services and deals, the sells represent was the best and the make me a good price on my new truck, I'll recommended strongly

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2016 Yukon XL purchase

    The salesmen (Manny & Angel) and the finance dept made the entire process positive, comfortable and completed with peace of mind.


    Show Full Review

    The salesmen (Manny & Angel) and the finance dept made the entire process positive, comfortable and completed with peace of mind.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great dealership

    Great and friendly service department. Thank you to Ben and Louis for taking care of our brake problem on short notice.


    Show Full Review

    Great and friendly service department. Thank you to Ben and Louis for taking care of our brake problem on short notice.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Recall and service to my new vehicle

    The best experience from the beginning when I purchase til this time need service and a recall great experience and I will recommended everyone......


    Show Full Review

    The best experience from the beginning when I purchase til this time need service and a recall great experience and I will recommended everyone....You guys are ¿........

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review