East Coast Auto Group of Jersey City

3.0 out of 5 3.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:30 AM - 6:00 PM

East Coast Auto Group of Jersey City Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2010

East Coast Auto Group is not your typical automotive dealership. From the moment you step onto our lot or into our showroom, you will notice that we have paid great attention in creating an atmosphere that is welcoming and comfortable. We are dedicated to enhancing every aspect of the customer experience, from your initial visit to long after you have purchased the car of your dreams.

...



We have acquired the finest selections of Pre-Owned luxury vehicles in the area. Each auto is carefully inspected and serviced to ensure that it meets our highest standards. We are pleased to offer our clientele the best vehicles available at the best prices.

"USED AND NEW CARS AT WHOLESALE PRICES EVERY BODY IS APPROVED!!!!!"

Reviews

3.0 out of 5 3.0
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 24, 2019

    My son buy the camaro and didn’t last 6 hours driving, has to be towed to their shop in linden, they took our pickup truck as a trade in, before the buying... process was finished they said that the truck was already sell, in the end we return the camaro and we never get the pickup back, people there are very unprofessional.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    August 20, 2019

    Went there to check out a Fiat 500. Test drove it, and we were ready to buy. On top of the list price, sales guy wanted me us to pay $2K more but could... not able to explain the reason. First he said it's warranty but then said it's not. We said we don't want it but he said the dealership won't sell it until we put this additional $2K. This made no sense to us and we left the dealership. This was a waste of our time and a really bad experience.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?
  • January 10, 2015

    I sent an email about my interest in a beautiful white Maxima and got a call within minutes by a sales consultant by the name of Darrel. It was fast response... and easy purchasing experience! I was surprised at how quickly I was approved being that I had a repo within a year prior. I am love with the car and would recommend anyone to this dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    April 14, 2019

    Cars are beat up.. and they will try to steal your down payment... they fix numbers and hide stuff in the paper work and the lie

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Los, Sorry you feel that way. I would love to learn more and find out why you feel that way. Can you tell me what car you were looking at and wh...o helped you? Here at East Coast we pride our customer service and would need to know a little bit more to know who helped you? In order for that I would need your real name because we have not had a Los here working a deal on any of our cars.

  • 5.0 out of 5
    March 30, 2019

    We went to east coast with a hope and dream.. Thank you for making it happen team ECAG! East coast Jersey City made it a smooth and painless experience... unlike most auto dealers. Shout out to Paul ! Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2019

    I highly recommend this group , their service is great my salesman went out of his way to do so much and the finance department really look out for your... best interest... I got a Mercedes from them and it’s my dream car ! Thanks guys !!!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 16, 2019

    Difficult review to write, read on to find out why ... I live about 90mi from the dealership so did most of the purchase process via phone/text. The... salesman, Paul was courteous and responsive to all my questions etc. He took extra pics of the car to show any cosmetic issues I would find when I went to see the car (90mi is just too far to drive to be disappointed in condition). Paul even took the car to a local BMW repair center to have it inspected (mechanical not State as I live in PA) at my request to satisfy my worries about any issues I could not "see". The car itself looked very nice (2015 BMW 228i xDrive) and the mechanical inspection turned up an issue with the brakes which ECA replaced. Subsequently I made the long drive. Test drive went well and car looked great in person. Sat down to do paperwork for purchase and that is when they told me of their "dealer preparation fees". The fee for this car was $2000 ... now this is more than a little annoying and took the car from a great deal to a fair/good deal. We negotiated the fee down to $1600 which helped but I still HATE that practice of advertising one price and then adding a seemingly arbitrary fee for dealer prep. I ended up still purchasing the car in spite of the fee as the price was still a bit under what I had seen this model listed for at other dealers but no where near the deal it would have been at the advertised price. My advice: confirm the "dealer prep fee" for the car you are interested in before going to the dealer, though the BEST thing would be for ECA to eliminate the practice of adding this fee altogether. Practices like this is what gives auto dealers a bad reputation. Also, if you live out of state and need your registration and new plate mailed to you, be prepared to pay $15 for them to overnight them to you. Spending multi-thousands on a car does not get you the courtesy of free delivery. 4 stars overall because the cars are nice and the price (even with fees) is still competitive. Lower marks on customer service because of the fees themselves. The people I worked with, Paul and Angelo specifically are very nice and are merely following the dealership rules.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2018

    Went in looking to buy a Camaro, Cris helped out immediately. The manager helped me get approved although the credit score was poor. Drove away in a Camaro.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2018

    I dealt with Paul when purchasing my vehicle and I could not be happier! He worked with my budget to put me in my dream car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2018

    I called the dealership to inquire about a 2012 Dodge Challenger SRT with 37.000 miles on it. I live in NY so we more or less set up everything over the... phone and e-mail. I had my sons wedding to go to on Saturday and we decided to do the transaction on September 22, 2018. We got done with the paperwork. I did ask them to put some gas in as the tank was on empty....They did, maybe 2 bucks, because the gas gauge was still on empty. I went 80 Approximately 80 miles and the check engine light went on....a $26, 000 vehicle with 37,000 miles on it and the check engine light came on. Sent them a text showing the check engine light. Could not go back due to having to be at the wedding. Got home to NY and Eastcoast set up a diagnostic test for the vehicle with a dealership near me. Come to find out it had no catalytic converters on the car, which is illegal by federal law to sell.They did not like the amount of the estimate, which was $3500. Just to let you know I traded in a beautiful Challenger RT with 45,000 miles on it and no problems. They said that they would set up a the repairs with their service center. I said fine. Short story it is October 29,2018 and it is still not fixed and even if I wanted to get it fixed, I can't, due to the fact I paid $350 for tags and have not received them and the temporary tag expired on October 21, 2018, so my car is sitting in my driveway, unregistered, no plates and uninspectable. My next step is the Attorney Generals office and a Lawyer.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    11 people out of 11 found this review helpful. Did you?
View More Reviews