[{"id":459556,"firstName":"Tim","lastName":"Hoffman","titleText":"Service Advisor","emailTxt":"thoffman@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/52e8cacf0ea8.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459559,"firstName":"Jason","lastName":"Garon","titleText":"Service Advisor","emailTxt":"jgaron@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/1c164dd9b741.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459558,"personPtyId":51557024,"firstName":"Kevin","lastName":"Phillips","titleText":"Service Advisor","emailTxt":"kevinp@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/f38092cfcb6f.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":459728,"personPtyId":34594710,"firstName":"Gene","lastName":"Tellez","titleText":"Sales Consultant","shortBioText":"Helping people get great deals on great cars! \r\nCall 262-515-2277 or visit geneatpalmen.com","emailTxt":"gtellez@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/fed8c26d7e2e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"820454400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":459557,"personPtyId":51557464,"firstName":"Jeff","lastName":"Nagy","titleText":"Service Advisor","emailTxt":"jeffn@palmen.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/bc78c554bae8.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459904,"personPtyId":34594892,"firstName":"Alfonso","lastName":"Gomez","titleText":"Finance Director","emailTxt":"agomez@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/e714587be366.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1051747200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":459743,"personPtyId":34592842,"firstName":"Scott - aka 'Mac'","lastName":"Macdougall","titleText":"Sales Consultant","shortBioText":"I have lived and worked in the Racine and Kenosha area for over 55 years. I have been selling vehicles at Palmen for over 7 years. My customers like that I am low pressure, but deliver consistant quality vehicles at a fair price. Please don't hesitate calling me with any questions, or just to say Hi.","emailTxt":"smacdougall@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/ed86375da896.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1280620800","industryStartDtUtc":"1280620800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459736,"personPtyId":34594114,"firstName":"Mike","lastName":"Mattner","titleText":"Sales Consultant","shortBioText":"Hi! I am from Wisconsin and moved to Kenosha when I was around a year old. I originally worked at American Motors for 12.5 years -- since then I went into sales, although I am not your typical salesperson. I have a low pressure approach and am really laid back. Please request to work with me if you want to be well taken care of. Thanks!","emailTxt":"mmattner@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/e91980f671bf.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"507600000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459551,"personPtyId":34627524,"firstName":"Mike","lastName":"Hogan","titleText":"New Car Manager","shortBioText":"Hi I'm Mike Hogan New Car Manager with Palmen Buick GMC. I have been selling cars for 13 years. Taking care of customers has always been important to me from the start of the sale to the end. Always feel free to contact me with any questions. Outside of work I have always enjoyed playing sports softball has always been a go to for me.","emailTxt":"mhogan@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/a2ccf5c7e33a.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1070236800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459583,"personPtyId":34595664,"firstName":"Dan","lastName":"Salsbury","titleText":"Sales Consultant","emailTxt":"dsalisbury@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/22a99605ba7a.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459582,"personPtyId":34522590,"firstName":"Scott","lastName":"Moore","titleText":"Sales Consultant","shortBioText":"I'm originally from Dearborn, MI so I bet you can guess who my dad worked for! I went to college in West Virginia to study Printing Management. I went on to work for a global printing company and I've visited virtually every country in the world for work at least 3 times.. I spent the most time in Denmark, which I loved. I've been with Palmen since 2013. I'm simple, laid back, and helpful - my main focus is to make my customers happy. I do all of the subprime lending here. Come and see me today!","emailTxt":"smoore@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/e5d1ed41f50e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459552,"personPtyId":34594701,"firstName":"Dan","lastName":"Costantino","titleText":"Used Car Manager","shortBioText":"","emailTxt":"dcostantino@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/4a10ad9d2d42.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459561,"personPtyId":34594050,"firstName":"Jodi","lastName":"Foote","titleText":"Business Development Center","shortBioText":"Hi, my name is Jodi Foote and I am part of the internet sales team at Palmen Buick GMC Cadillac. I am here to answer all of your questions and schedule you for your upcoming test drive. Call me today @ 262-925-4042.","emailTxt":"jodif@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/c7151dc8b285.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":459731,"personPtyId":36683609,"firstName":"Juan","lastName":"Resendiz","titleText":"Sales Consultant","shortBioText":"When not at work, I enjoy golfing and riding horses. Over the years, I have held many positions within the dealership group, but my passion is for selling vehicles.","emailTxt":"jresendiz@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/f78085a82ff5.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1235865600","industryStartDtUtc":"867715200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459586,"personPtyId":34521871,"firstName":"Kenny","lastName":"Gersch","titleText":"General Sales Manager","shortBioText":"My name is Kenny Gersch and I am the General Sales Manager at Palmen Buick GMC Cadillac. I\u001ave began my career in auto sales in August of 2000 and joined the Palmen team in October of 2015. I\u001ave made a career in taking care of the friends that I have, as well as the friends that I have met along the way, and helping them fulfill their transportation needs. The best part of my job is watching how much these families have grown in that time. With the our team here at Palmen Buick GMC Cadillac, I\u001am excited to continue to make new friends, and help my \u001aold\u001a friends and their families with all of their automotive needs. Whether it is new or pre-owned, financing or leasing, I can help you with any vehicle across the Palmen Auto Group. When I am not in the office, I have all of my free time dedicated to my wonderful wife and three beautiful kids, a little hunting, fishing, or just enjoying the outdoors.","emailTxt":"kennyg@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/7e9939c9e036.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1444334460","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459734,"personPtyId":34595952,"firstName":"Larry","lastName":"Colon","titleText":"Sales Consultant","emailTxt":"lcolon@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/f62e1bcd95a6.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459555,"personPtyId":37748446,"firstName":"Dan","lastName":"First","titleText":"Service Manager","emailTxt":"dfirst@palmen.com","combinedEmpAvgRatingNbr":4.1,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/9e57a3794a38.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459562,"personPtyId":34594678,"firstName":"Chrissy","lastName":"Rojas","titleText":"Business Development Center","shortBioText":"Hi my name is Chrissy Rojas and I am part of the internet sales team at Palmen Buick GMC Cadillac.","emailTxt":"crojas@palmen.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/fe76ed42b60e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":459587,"personPtyId":34594682,"firstName":"Ralph","lastName":"Belliveau","titleText":"General Manager","shortBioText":"I have been in the industry and specifically with Palmen for 23 years. I enjoy working with customers and helping them get a great price and ultimately have a great experience. Please feel comfortable to reach out to me if you need anything. Thanks! Ralph Belliveau","emailTxt":"ralph@palmen.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/6e32942d5ed9.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"775699200","industryStartDtUtc":"775699200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":554573,"personPtyId":32406718,"firstName":"Rob","lastName":"Hayes","titleText":"Sales Professional","shortBioText":"I HAVE BEEN PUTTING PEOPLE IN THE RIGHT CARS FOR 5 YEARS WITH MY NO PRESSURE APPROACH.","emailTxt":"rhayes@palmen.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/356d7de38ce3.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1406854800","industryStartDtUtc":"1406854800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Palmen Buick, GMC, Cadillac

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Palmen Buick, GMC, Cadillac Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2010

Palmen Motors, located in Kenosha, Wisconsin, was founded in 1937 by Howard Palmen. We focus on high levels of customer satisfaction, being a sales volume leader and maintaining a well-trained staff of professionals.

...



We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

"It's Our Sincere Goal - to SAVE YOU at least $300 on any comparable vehicle from any other dealer!"

Service

Tire Rotation

$49.99

Wheel Balance

$49.99

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
463 lifetime reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2018

    I had excellent customer service and assistance from Gene Tellez. He knows his stuff, very knowledgeable, patient and directs you in the right direction... toward a car that suits your needs. Never thought I would be rolling away in a 2014 BMW 328i in mint condition and low miles. So many more good cars to choose from. I highly recommend this dealership. Ask for Gene, he's your man!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gene Tellez

    Sales Consultant

    (4.9) 42 reviews

  • 4.8 out of 5
    October 12, 2018

    This business went out of their way to make sure I got what I was looking for. They even let me drive a new truck while waiting for mine.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alfonso Gomez

    Finance Director

    (4.9) 36 reviews

    Scott - aka 'Mac' Macdougall

    Sales Consultant

    (5.0) 16 reviews

    Mike Hogan

    New Car Manager

    (5.0) 19 reviews

  • April 5, 2017

    Courteous and professional service I received . Great service,clean facility. Convenient hours. Scheduling is never a problem. Always accommodating to... my schedule .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.3 out of 5
    October 12, 2018

    This dealership was extremely professional. Well lighted and super clean sales floor. Very polite and friendly employees. Salesman was knowledgeable, polite... and friendly. Car was extremely clean. I am very happy with my purchase.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Costantino

    Used Car Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    October 11, 2018

    i have dealt with palmen for 20 years and never had a problem. jason garon is my go to guy. very helpful. i own 3 cadillacs and get a lot of great service.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Hoffman

    Service Advisor

    (5.0) 59 reviews

    Jason Garon

    Service Advisor

    (5.0) 33 reviews

    Alfonso Gomez

    Finance Director

    (4.9) 36 reviews

    Scott - aka 'Mac' Macdougall

    Sales Consultant

    (5.0) 16 reviews

  • 4.8 out of 5
    October 9, 2018

    Work done quickly Jason does a great job car was washed &brought the car to me interior was clean no grease on carpet always a good experience

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 33 reviews

    Scott Moore

    Sales Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    October 9, 2018

    Tim and Scott always treat me with respect and curtsey. This is the only dealership I've ever been treated this well. Great job to all.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Hoffman

    Service Advisor

    (5.0) 59 reviews

    Scott - aka 'Mac' Macdougall

    Sales Consultant

    (5.0) 16 reviews

  • 5.0 out of 5
    October 9, 2018

    AWD Part installed as needed. Was disappointed that outer gauges had analog lights and middle gauges had LED lights so that outer gauges were very dim... and middle lights always bright. There must be a way that outer gauges brightness could be adjusted upward so those lights were bright too. This is the way they were designed which makes no sense. They're only brighter when the headlights are on. Since I do not drive at night, this hardly ever happens. Hope there's actually a way this can be adjusted - maybe change all lights to LED. Just saying.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 33 reviews

  • 5.0 out of 5
    October 8, 2018

    My service agent (Tim) is always very helpful. The problems are diagnosed in a timely manner and he takes the time to answer all my questions.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Hoffman

    Service Advisor

    (5.0) 59 reviews

    Kevin Phillips

    Service Advisor

    (4.9) 24 reviews

  • 4.8 out of 5
    October 8, 2018

    Regular maintenance check up and oil change. Vehicle also needed new shocks in rear of vehicle. Now my vehicle is ready for winter and more

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Hoffman

    Service Advisor

    (5.0) 59 reviews

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