[{"id":459559,"firstName":"Jason","lastName":"Garon","titleText":"Service Advisor","emailTxt":"jgaron@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/1c164dd9b741.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459556,"firstName":"Tim","lastName":"Hoffman","titleText":"Service Advisor","emailTxt":"thoffman@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/52e8cacf0ea8.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459558,"personPtyId":51557024,"firstName":"Kevin","lastName":"Phillips","titleText":"Service Advisor","emailTxt":"kevinp@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/f38092cfcb6f.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":459736,"personPtyId":34594114,"firstName":"Mike","lastName":"Mattner","titleText":"Sales Consultant","shortBioText":"Hi! I am from Wisconsin and moved to Kenosha when I was around a year old. I originally worked at American Motors for 12.5 years -- since then I went into sales, although I am not your typical salesperson. I have a low pressure approach and am really laid back. Please request to work with me if you want to be well taken care of. Thanks!","emailTxt":"mmattner@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/e91980f671bf.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"507600000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":459557,"personPtyId":51557464,"firstName":"Jeff","lastName":"Nagy","titleText":"Service Advisor","emailTxt":"jeffn@palmen.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/bc78c554bae8.jpg","drDealerId":37142,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":459904,"personPtyId":34594892,"firstName":"Alfonso","lastName":"Gomez","titleText":"Finance Director","emailTxt":"agomez@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/e714587be366.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1051747200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":459583,"personPtyId":34595664,"firstName":"Dan","lastName":"Salsbury","titleText":"Sales Consultant","emailTxt":"dsalisbury@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/22a99605ba7a.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459582,"personPtyId":34522590,"firstName":"Scott","lastName":"Moore","titleText":"Sales Consultant","shortBioText":"I'm originally from Dearborn, MI so I bet you can guess who my dad worked for! I went to college in West Virginia to study Printing Management. I went on to work for a global printing company and I've visited virtually every country in the world for work at least 3 times.. I spent the most time in Denmark, which I loved. I've been with Palmen since 2013. I'm simple, laid back, and helpful - my main focus is to make my customers happy. I do all of the subprime lending here. Come and see me today!","emailTxt":"smoore@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/e5d1ed41f50e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459586,"personPtyId":34521871,"firstName":"Kenny","lastName":"Gersch","titleText":"General Sales Manager","shortBioText":"My name is Kenny Gersch and I am the General Sales Manager at Palmen Buick GMC Cadillac. I\u001ave began my career in auto sales in August of 2000 and joined the Palmen team in October of 2015. I\u001ave made a career in taking care of the friends that I have, as well as the friends that I have met along the way, and helping them fulfill their transportation needs. The best part of my job is watching how much these families have grown in that time. With the our team here at Palmen Buick GMC Cadillac, I\u001am excited to continue to make new friends, and help my \u001aold\u001a friends and their families with all of their automotive needs. Whether it is new or pre-owned, financing or leasing, I can help you with any vehicle across the Palmen Auto Group. When I am not in the office, I have all of my free time dedicated to my wonderful wife and three beautiful kids, a little hunting, fishing, or just enjoying the outdoors.","emailTxt":"kennyg@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/7e9939c9e036.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459551,"personPtyId":34627524,"firstName":"Mike","lastName":"Hogan","titleText":"New Car Manager","shortBioText":"Hi I'm Mike Hogan New Car Manager with Palmen Buick GMC. I have been selling cars for 13 years. Taking care of customers has always been important to me from the start of the sale to the end. Always feel free to contact me with any questions. Outside of work I have always enjoyed playing sports softball has always been a go to for me.","emailTxt":"mhogan@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/a2ccf5c7e33a.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1070236800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459743,"personPtyId":34592842,"firstName":"Scott - aka 'Mac'","lastName":"Macdougall","titleText":"Sales Consultant","shortBioText":"I have lived and worked in the Racine and Kenosha area for over 55 years. I have been selling vehicles at Palmen for over 7 years. My customers like that I am low pressure, but deliver consistant quality vehicles at a fair price. Please don't hesitate calling me with any questions, or just to say Hi.","emailTxt":"smacdougall@palmen.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/ed86375da896.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1280620800","industryStartDtUtc":"1280620800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459731,"personPtyId":36683609,"firstName":"Juan","lastName":"Resendiz","titleText":"Sales Consultant","shortBioText":"When not at work, I enjoy golfing and riding horses. 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I am here to answer all of your questions and schedule you for your upcoming test drive. Call me today @ 262-925-4042.","emailTxt":"jodif@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/c7151dc8b285.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":554573,"personPtyId":32406718,"firstName":"Rob","lastName":"Hayes","titleText":"Sales Professional","shortBioText":"I HAVE BEEN PUTTING PEOPLE IN THE RIGHT CARS FOR 5 YEARS WITH MY NO PRESSURE APPROACH.","emailTxt":"rhayes@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/356d7de38ce3.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1406854800","industryStartDtUtc":"1406854800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459728,"personPtyId":34594710,"firstName":"Gene","lastName":"Tellez","titleText":"Sales Consultant","shortBioText":"Helping people get great deals on great cars! \r\nCall 262-515-2277 or visit geneatpalmen.com","emailTxt":"gtellez@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/fed8c26d7e2e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"820454400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459552,"personPtyId":34594701,"firstName":"Dan","lastName":"Costantino","titleText":"Used Car Manager","shortBioText":"","emailTxt":"dcostantino@palmen.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/4a10ad9d2d42.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459555,"personPtyId":37748446,"firstName":"Dan","lastName":"First","titleText":"Service Manager","emailTxt":"dfirst@palmen.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/9e57a3794a38.jpg","drDealerId":37142,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":459587,"personPtyId":34594682,"firstName":"Ralph","lastName":"Belliveau","titleText":"General Manager","shortBioText":"I have been in the industry and specifically with Palmen for 23 years. I enjoy working with customers and helping them get a great price and ultimately have a great experience. Please feel comfortable to reach out to me if you need anything. Thanks! Ralph Belliveau","emailTxt":"ralph@palmen.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/6e32942d5ed9.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"775699200","industryStartDtUtc":"775699200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459562,"personPtyId":34594678,"firstName":"Chrissy","lastName":"Rojas","titleText":"Business Development Center","shortBioText":"Hi my name is Chrissy Rojas and I am part of the internet sales team at Palmen Buick GMC Cadillac.","emailTxt":"crojas@palmen.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/fe76ed42b60e.jpg","drDealerId":37142,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Internet"}]

Palmen Buick, GMC, Cadillac

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Palmen Buick, GMC, Cadillac Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2010

Palmen Motors, located in Kenosha, Wisconsin, was founded in 1937 by Howard Palmen. We focus on high levels of customer satisfaction, being a sales volume leader and maintaining a well-trained staff of professionals.

...



We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

"It's Our Sincere Goal - to SAVE YOU at least $300 on any comparable vehicle from any other dealer!"

Service

Tire Rotation

$49.99

Wheel Balance

$49.99

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
544 lifetime reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 21, 2019

    These are awesome individuals who care about customer service and the best possible outcome. Very willing to help! More than courteous every time I have... to go there.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Hoffman

    Service Advisor

    (5.0) 88 reviews

  • 5.0 out of 5
    January 20, 2019

    I was greeted as soon as I entered. The workers were very pleasant and I didn't have long to wait. After my car was done, I was given my papers and told... "no charge." YAY!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Nagy

    Service Advisor

    (4.7) 36 reviews

  • April 4, 2017

    Courteous and professional service I received . Great service,clean facility. Convenient hours. Scheduling is never a problem. Always accommodating to... my schedule .

    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2019

    Staff are friendly and helpful and service is excellent. I have never had a bad experience in the many years I have been taking my vehicles to Palmen... GMC

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 50 reviews

  • 5.0 out of 5
    January 15, 2019

    The service department is so easy to deal with. I trust them totally, never over sell We always get an appointment when we want it

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 50 reviews

    Tim Hoffman

    Service Advisor

    (5.0) 88 reviews

    Jeff Nagy

    Service Advisor

    (4.7) 36 reviews

  • 5.0 out of 5
    January 15, 2019

    Explained details that are needed for future work. Tim gave me as many discounts as he could with changes and way to save money on future work.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 50 reviews

    Tim Hoffman

    Service Advisor

    (5.0) 88 reviews

    Kevin Phillips

    Service Advisor

    (4.9) 40 reviews

    Alfonso Gomez

    Finance Director

    (5.0) 44 reviews

    Jodi Foote

    Business Development Center

    (4.9) 19 reviews

    Dan First

    Service Manager

    (4.5) 15 reviews

  • 5.0 out of 5
    January 14, 2019

    I was informed by service that they had accidentally broken a part during a routing maintenance visit and would have to replace it free of charge. When... I received my notice in the mail that the ordered part had arrived, I called service and they got me in right away and took care of the replacement as promised...free of charge. I really appreciate your service advisor Jason Garon....takes great care of my issues and is always a pleasure to work with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 50 reviews

  • 5.0 out of 5
    January 11, 2019

    Great people to do business with. Very friendly, and courteous. The dealership is extremely clean and well maintained. Dan is a great guy and I always... enjoy talking with him.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Salsbury

    Sales Consultant

    (5.0) 16 reviews

  • 5.0 out of 5
    January 9, 2019

    I recently purchased my second vehicle in a two year period from this Palmen Buick-GMC. Both vehicles I have purchased have been with Gene Tellez who is... absolutely fantastic to deal with. There are no games or pressure with Gene. I was treated very well from everyone at Palmen. I received a great deal on my new truck and I received a fair price on my trade as well. Finishing the paperwork with Alfonso Gomez was simple and easy! I highly recommend you visit Palmen Buick-GMC in Kenosha, WI. for your next vehicle purchase! Steve

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alfonso Gomez

    Finance Director

    (5.0) 44 reviews

    Gene Tellez

    Sales Consultant

    (4.9) 47 reviews

  • 5.0 out of 5
    January 7, 2019

    I was treated well, everyone was very freindly. I received a great deal on my New truck and received a fair price for my trade. Palmen went out of there... way to put the deal together and make me very happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jason Garon

    Service Advisor

    (5.0) 50 reviews

    Mike Mattner

    Sales Consultant

    (5.0) 18 reviews

    Alfonso Gomez

    Finance Director

    (5.0) 44 reviews

    Jodi Foote

    Business Development Center

    (4.9) 19 reviews

    Dan First

    Service Manager

    (4.5) 15 reviews

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