Reviews
BEST car buying experience
Best car buying experience I've ever had. Would highly recommend Scott Macdougall and great sales manager Dan Cholly. Got an excellent price on the vehicle I purchased and they were very generous with a trade in price as well. Entire transaction took about 30 minutes, I couldn't be happier. The used vehicles on their lot are spotless inside and out, all look to be in excellent condition , salespeople were all very accommodating and friendly. This is how a car buying experience should be: professional, friendly, efficient salespeople and a personable sales manager whose main concern was customer satisfaction. 10 out of 10, would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were fast and efficient. But left a black spot on...
They were fast and efficient. But left a black spot on the anterior ceiling. I am sure I will bring my auto back for oil changes.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Juan was very knowledgeable and thorough with the new car
To whom it may concern, please be advised that this visit was for a purchase of a Cadillac SUV. Cadillac is not a brand listed below.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff worked with me to find the best product at an...
Jeff worked with me to find the best product at an affordable price. I appreciate his knowledge and his willingness to take the time to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle Service was performed in a timely manner.Jason...
Vehicle Service was performed in a timely manner. Jason was fantastic getting order written and taken care of. Very friendly and pleasant to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service dealing with the service...
Great customer service dealing with the service department. Jason is always so polite, knowledgeable and professional. All the service department representatives are extremely friendly. This is why I recommend Palmen to my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Close and convienant
Gets you an appointment quickly, work is done on time even if they need to order parts. Always calls to update or tell you there done. Shuttle is great to get you back home or to work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was awesome! I came in last minute, and they...
Service was awesome! I came in last minute, and they were able to shuttle me to and from work. The issue with my vehicle was fixed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my 2018 Envision in for scheduled maintenance/oil...
Brought my 2018 Envision in for scheduled maintenance/oil change and was in and out within the hour! Prompt courteous and super efficient service ~ thank you Jason Garon! Tara Sears
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was friendly and the work was done on schedule....
Everyone was friendly and the work was done on schedule. Collin was a great courtesy driver to Aurora Med Center . I will visit again for my service needs on my 2010 Lacrosse. Thanks for a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
