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Palmen Buick, GMC, Cadillac

(4,034 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Reviews

(4,034 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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BEST car buying experience

Best car buying experience I've ever had. Would highly recommend Scott Macdougall and great sales manager Dan Cholly. Got an excellent price on the vehicle I purchased and they were very generous with a trade in price as well. Entire transaction took about 30 minutes, I couldn't be happier. The used vehicles on their lot are spotless inside and out, all look to be in excellent condition , salespeople were all very accommodating and friendly. This is how a car buying experience should be: professional, friendly, efficient salespeople and a personable sales manager whose main concern was customer satisfaction. 10 out of 10, would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were fast and efficient. But left a black spot on...

They were fast and efficient. But left a black spot on the anterior ceiling. I am sure I will bring my auto back for oil changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Juan was very knowledgeable and thorough with the new car

To whom it may concern, please be advised that this visit was for a purchase of a Cadillac SUV. Cadillac is not a brand listed below.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeff worked with me to find the best product at an...

Jeff worked with me to find the best product at an affordable price. I appreciate his knowledge and his willingness to take the time to help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Vehicle Service was performed in a timely manner.Jason...

Vehicle Service was performed in a timely manner. Jason was fantastic getting order written and taken care of. Very friendly and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service dealing with the service...

Great customer service dealing with the service department. Jason is always so polite, knowledgeable and professional. All the service department representatives are extremely friendly. This is why I recommend Palmen to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Close and convienant

Gets you an appointment quickly, work is done on time even if they need to order parts. Always calls to update or tell you there done. Shuttle is great to get you back home or to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was awesome! I came in last minute, and they...

Service was awesome! I came in last minute, and they were able to shuttle me to and from work. The issue with my vehicle was fixed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brought my 2018 Envision in for scheduled maintenance/oil...

Brought my 2018 Envision in for scheduled maintenance/oil change and was in and out within the hour! Prompt courteous and super efficient service ~ thank you Jason Garon! Tara Sears

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was friendly and the work was done on schedule....

Everyone was friendly and the work was done on schedule. Collin was a great courtesy driver to Aurora Med Center . I will visit again for my service needs on my 2010 Lacrosse. Thanks for a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.