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Palmen Buick, GMC, Cadillac

(4,034 reviews)
Visit Palmen Buick, GMC, Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 772-0296 (877) 772-0296
Used (877) 468-9132 (877) 468-9132
Service (877) 680-6146 (877) 680-6146

Reviews

(4,034 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Buick, GMC, Cadillac from DealerRater.

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I received more than the expected service !

I received more than the expected service, cookies, coffee, and a car wash along with friendly staff at a very low cost. Did I mention water magazines and TV in a beautiful showroom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Jason in the service department went above and beyond the call. My car needed a lot of work done and I am very satisfied with the results. Highly recommend Palmen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great place to go for an oil change

The service reps are very friendly and helpful. I usually work with Jason who always remembers the work done on my car and goes out of his way to make sure everything is addressed right. When he's not been available Tim and Jeff are just as attentive. Jeff helped me with this oil change but also checked out some service indicator lights and put my mind at ease. Service itself was fast and with their coupon it was a great price. Car wash was a really nice perk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heated Seats

Had after market heaters put in my Regals front seats. The dealer sent the car out to an outside source to have the work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome staff, quick in and out

Awesome staff (Jason G) got me in for an oil change with short notice. In and out within 1 hour, received a much needed car wash... thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

I always have a positive experience at Palmen. The service writers are all extremely helpful and I get my car in at the time I am give for my appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Trading in 2016 dually for a 2019 2500

Jason in service has gone way over and above his duties, we could not have asked for a better person, Dan Salisbury in sales is one of a kind. I wish there was a lot more like him.Awsome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service performed in a timely manner.

The original timeframe for the warranty work was quoted as 5 days. Happily, the work was done in 3 days and a loaner car was provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

they doing great job

because they treat me so good and i get great service on my vehicles and jeff nagy its berry good person him doing berry Good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Satisfied

Helpful , knowledgeable staff. They go the extra mile to service what the car needs. I’m confident they did thorough diagnostics and then all the repairs to make my car the best it can be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.