Reviews
I received more than the expected service !
I received more than the expected service, cookies, coffee, and a car wash along with friendly staff at a very low cost. Did I mention water magazines and TV in a beautiful showroom!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Jason in the service department went above and beyond the call. My car needed a lot of work done and I am very satisfied with the results. Highly recommend Palmen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to go for an oil change
The service reps are very friendly and helpful. I usually work with Jason who always remembers the work done on my car and goes out of his way to make sure everything is addressed right. When he's not been available Tim and Jeff are just as attentive. Jeff helped me with this oil change but also checked out some service indicator lights and put my mind at ease. Service itself was fast and with their coupon it was a great price. Car wash was a really nice perk.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heated Seats
Had after market heaters put in my Regals front seats. The dealer sent the car out to an outside source to have the work done.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome staff, quick in and out
Awesome staff (Jason G) got me in for an oil change with short notice. In and out within 1 hour, received a much needed car wash... thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
I always have a positive experience at Palmen. The service writers are all extremely helpful and I get my car in at the time I am give for my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trading in 2016 dually for a 2019 2500
Jason in service has gone way over and above his duties, we could not have asked for a better person, Dan Salisbury in sales is one of a kind. I wish there was a lot more like him.Awsome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service performed in a timely manner.
The original timeframe for the warranty work was quoted as 5 days. Happily, the work was done in 3 days and a loaner car was provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
they doing great job
because they treat me so good and i get great service on my vehicles and jeff nagy its berry good person him doing berry Good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied
Helpful , knowledgeable staff. They go the extra mile to service what the car needs. I’m confident they did thorough diagnostics and then all the repairs to make my car the best it can be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
