[{"id":481690,"personPtyId":37564247,"firstName":"Scott","lastName":"Misino","titleText":"Product Specialist","shortBioText":"My name is Scott Misino, and I have been a Product Specialist at Novak Motors NY for the past year and a half. Prior to moving into my sales role, I worked in the operations end for three years and have 10+ years dealership experience ranging from new car prep, detailing, vehicle inspection, and vehicle lot management. Having worked in the automotive industry for so long, I have mechanical as well as body knowledge and know I can be a benefit to you in getting you into the right vehicle.","emailTxt":"scottm@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/b4b830c06f25.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1075593600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":481693,"personPtyId":37564051,"firstName":"Gregory","lastName":"Hampton","titleText":"Product Specialist","shortBioText":"My name is Greg Hampton, and I have been a Product Specialist at Novak Motors NY for a year and a half. Prior to coming on board at Novak, I worked in the car industry for three years. I can truly say that that I have become an expert in steering a customer into the right vehicle and know that I can be a benefit to you.","emailTxt":"Gregh@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/f2302c1cec99.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481660,"personPtyId":37563965,"firstName":"Annalea","lastName":"Ferrari","titleText":"Product Specialist","shortBioText":"My name is Annalea Ferrari, and I have been a Product Specialist here at Novak Motors since 2016. Once a customer of Novak Motors, I stand by the process. At Novak you can enjoy a low pressure, haggle free sales experience. I enjoy helping people with their vehicle needs and getting them in their vehicle of choice. Please contact me to discuss our process, your vehicle of interest, or to schedule an appointment at our indoor showroom. I can be reached on my direct line at 631-297-5748. I hope to hear from you soon.","emailTxt":"Annaleaf@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/cb9688231c68.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537924,"personPtyId":47869772,"firstName":"Gabriel","lastName":"Hernandez","titleText":"Product Specialist","shortBioText":"","emailTxt":"gabrielh@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/c19baaa81bda.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479929,"personPtyId":37344801,"firstName":"Jackie","lastName":"Faha","titleText":"BDC Manager","emailTxt":"jackief@novakmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1a6ffc69e02a.jpg","drDealerId":48608,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481695,"personPtyId":37563969,"firstName":"Nicole","lastName":"Capolongo","titleText":"Brand Strategist","emailTxt":"Nicolec@novakmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6db25d72c8d5.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Administration"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service Closed

Novak Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

10:00 AM - 5:00 PM

Tuesday

10:00 AM - 5:00 PM

Wednesday

10:00 AM - 5:00 PM

Thursday

10:00 AM - 5:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

Featuring our 70,000 sq. ft. indoor showroom housing only off-lease, one-owner, clean Carfax vehicles with low mileage,

...

the Novak buying experience is clear and straightforward which makes for a very relaxed and comfortable pre-owned car buying experience. Only Novak Motors offers TruSet Pricing...below market pricing so you always get the best deal without the stress of negotiation. We are making car buying simple, straightforward, & enjoyable.

"A Better Experience in Pre-Owned Car Buying! Come see why today!"

Reviews

4.9 out of 5 4.9
177 lifetime reviews. Includes reviews of Novak Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2018

    I am very appreciative to the staff who were extremely efficient and helpful with the sale of my vehicle. They made the whole experience an excellent one....

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    And we are appreciative of each and every customer, Angie! Thanks very much for choosing Novak!


    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

  • 5.0 out of 5
    December 5, 2018

    I am compleatly satisfied, they were actually honest. The show room is beautiful and all the cars are well maintained. Also all of the employees were helpful...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Hampton

    Product Specialist

    (5.0) 26 reviews

  • February 1, 2018

    I just recently purchased a car from Novak Motors and it was such an awesome experience, everyone there made me feel so comfortable and made it such an... quick and easy purchase. I would definitely buy another car from them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional>... no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Annalea Ferrari

    Product Specialist

    (5.0) 25 reviews

  • 5.0 out of 5
    November 28, 2018

    This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged.... He made my experience very smooth. I definitely recommend Novak and Scott

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

  • 1.0 out of 5
    November 26, 2018

    purchased a 2015 Challenger SRT 392 on April 28, 2018 from Novak Motors. Initially, the Novak staff were very accommodating and helpful to finish the... purchase, as I was coming from over three hours a way to purchase the vehicle. In the first month, however, I noticed that the brakes made a profound screeching sound. I gave it some time to see if it would resolve itself but it did not. I reached out to Novak regarding this issue and they advised that I go to a local Dodge dealer to check the brake issue. The Dodge dealer SRT Specialist diagnosis was that the front brakes were not broken in properly and required replacement. The replacement costs were high, which drove the Novak team to refuse to pay the Dodge dealer for the replacement brakes and they insisted I go back to them for them to check the brakes themselves. Novak’s GM stated that they would not do the repair or replacement outside of their facility, despite an initial statement made by the salesman when I bought the car. The general manager also alluded that my brake issues were a result of my driving. In any case, I ended up driving another 3 hours back to Novak for them to verify the Dodge’s diagnosis. Their statement was that “This is a normal SRT squeak done by all SRT vehicles Brembo brakes” and that despite that, they polished/sanded down the brakes to reduce the squeal claiming that a break-in procedure should be done. A break-in procedure for those who don’t know, is a series of speeding to 60 mph followed by harsh braking to 30 mph to break in the brakes. Months later... as demonstrated in the video attached (taken 11/24/18), the brakes are still excruciatingly loud showing that their diagnosis was incorrect. I also want to point out that when the video was taken, I had just left my home and therefore the brakes could not have possibly been overheated. I want to conclude that Novak is trying avoid responsibility by having contradictory statements saying that the issue is caused by driving habits versus the squealing being a normal result of having Brembo brakes. It is frustrating that this issue been unresolved for over 6 months now, leaving me to fix it on my own after paying a large sum for the vehicle.

    1.0 out of 5
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    5.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2018

    Bought my son a used 2016 Jeep Cherokee from Novak motors. The process was easy and my sales consultant, Scott was the best. Place was in immaculate condition.... Enjoyed the whole experience

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

  • 5.0 out of 5
    November 21, 2018

    Sales rep was very good and Scott and I would recommend to other people price I wish it would be negotiable but it is what it is

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

  • 5.0 out of 5
    November 20, 2018

    Just bought my SUV from Novak Motors in Farmingdale NY and let me tell you the service I received was Second to none between Scott and Amy who made me... feel so very special and went far and beyond to make sure that all of my needs were met. This buying experience I will never forget God Blessed you both. I'm surely going to recommend Novak motors to everyone I know. I was never pressured and felt so comfortable in their showroom that spending time there was just as pleasurable as a stroll in the park.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

  • 5.0 out of 5
    November 20, 2018

    Scott and Amy made the arduous chore of buying a car pleasant. I expect to make future car purchases from Novak and will recommend to all.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! At Novak, we strive to provide a stress free , simple, straightforward, and enjoyable car buying experience! Enjoy your new Grand Cherokee...!


    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 57 reviews

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