Novak Motors Hours
Featuring our 70,000 sq. ft. indoor showroom housing only off-lease, one-owner, clean Carfax vehicles with low mileage,
the Novak buying experience is clear and straightforward which makes for a very relaxed and comfortable pre-owned car buying experience. Only Novak Motors offers TruSet Pricing...below market pricing so you always get the best deal without the stress of negotiation. We are making car buying simple, straightforward, & enjoyable.
"A Better Experience in Pre-Owned Car Buying! Come see why today!"
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I am very appreciative to the staff who were extremely efficient and helpful with the sale of my vehicle. They made the whole experience an excellent one....
And we are appreciative of each and every customer, Angie! Thanks very much for choosing Novak!
I am compleatly satisfied, they were actually honest. The show room is beautiful and all the cars are well maintained. Also all of the employees were helpful...
I just recently purchased a car from Novak Motors and it was such an awesome experience, everyone there made me feel so comfortable and made it such an... quick and easy purchase. I would definitely buy another car from them in the future.
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional>... no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged.... He made my experience very smooth. I definitely recommend Novak and Scott
purchased a 2015 Challenger SRT 392 on April 28, 2018 from Novak Motors. Initially, the Novak staff were very accommodating and helpful to finish the... purchase, as I was coming from over three hours a way to purchase the vehicle. In the first month, however, I noticed that the brakes made a profound screeching sound. I gave it some time to see if it would resolve itself but it did not. I reached out to Novak regarding this issue and they advised that I go to a local Dodge dealer to check the brake issue. The Dodge dealer SRT Specialist diagnosis was that the front brakes were not broken in properly and required replacement. The replacement costs were high, which drove the Novak team to refuse to pay the Dodge dealer for the replacement brakes and they insisted I go back to them for them to check the brakes themselves. Novak’s GM stated that they would not do the repair or replacement outside of their facility, despite an initial statement made by the salesman when I bought the car. The general manager also alluded that my brake issues were a result of my driving. In any case, I ended up driving another 3 hours back to Novak for them to verify the Dodge’s diagnosis. Their statement was that “This is a normal SRT squeak done by all SRT vehicles Brembo brakes” and that despite that, they polished/sanded down the brakes to reduce the squeal claiming that a break-in procedure should be done. A break-in procedure for those who don’t know, is a series of speeding to 60 mph followed by harsh braking to 30 mph to break in the brakes. Months later... as demonstrated in the video attached (taken 11/24/18), the brakes are still excruciatingly loud showing that their diagnosis was incorrect. I also want to point out that when the video was taken, I had just left my home and therefore the brakes could not have possibly been overheated. I want to conclude that Novak is trying avoid responsibility by having contradictory statements saying that the issue is caused by driving habits versus the squealing being a normal result of having Brembo brakes. It is frustrating that this issue been unresolved for over 6 months now, leaving me to fix it on my own after paying a large sum for the vehicle.
Bought my son a used 2016 Jeep Cherokee from Novak motors. The process was easy and my sales consultant, Scott was the best. Place was in immaculate condition.... Enjoyed the whole experience
Sales rep was very good and Scott and I would recommend to other people price I wish it would be negotiable but it is what it is
Just bought my SUV from Novak Motors in Farmingdale NY and let me tell you the service I received was Second to none between Scott and Amy who made me... feel so very special and went far and beyond to make sure that all of my needs were met. This buying experience I will never forget God Blessed you both. I'm surely going to recommend Novak motors to everyone I know. I was never pressured and felt so comfortable in their showroom that spending time there was just as pleasurable as a stroll in the park.
Scott and Amy made the arduous chore of buying a car pleasant. I expect to make future car purchases from Novak and will recommend to all.
Thank you! At Novak, we strive to provide a stress free , simple, straightforward, and enjoyable car buying experience! Enjoy your new Grand Cherokee...!