[{"id":481690,"personPtyId":37564247,"firstName":"Scott","lastName":"Misino","titleText":"Product Specialist","shortBioText":"My name is Scott Misino, and I have been a Product Specialist at Novak Motors NY for the past year and a half. Prior to moving into my sales role, I worked in the operations end for three years and have 10+ years dealership experience ranging from new car prep, detailing, vehicle inspection, and vehicle lot management. Having worked in the automotive industry for so long, I have mechanical as well as body knowledge and know I can be a benefit to you in getting you into the right vehicle.","emailTxt":"scottm@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/b4b830c06f25.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1075593600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":481693,"personPtyId":37564051,"firstName":"Gregory","lastName":"Hampton","titleText":"Product Specialist","shortBioText":"My name is Greg Hampton, and I have been a Product Specialist at Novak Motors NY for a year and a half. Prior to coming on board at Novak, I worked in the car industry for three years. I can truly say that that I have become an expert in steering a customer into the right vehicle and know that I can be a benefit to you.","emailTxt":"Gregh@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/f2302c1cec99.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481660,"personPtyId":37563965,"firstName":"Annalea","lastName":"Ferrari","titleText":"Product Specialist","shortBioText":"My name is Annalea Ferrari, and I have been a Product Specialist here at Novak Motors since 2016. Once a customer of Novak Motors, I stand by the process. At Novak you can enjoy a low pressure, haggle free sales experience. I enjoy helping people with their vehicle needs and getting them in their vehicle of choice. Please contact me to discuss our process, your vehicle of interest, or to schedule an appointment at our indoor showroom. I can be reached on my direct line at 631-297-5748. I hope to hear from you soon.","emailTxt":"Annaleaf@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/cb9688231c68.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537924,"personPtyId":47869772,"firstName":"Gabriel","lastName":"Hernandez","titleText":"Product Specialist","shortBioText":"","emailTxt":"gabrielh@novakmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/c19baaa81bda.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1530403200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479929,"personPtyId":37344801,"firstName":"Jackie","lastName":"Faha","titleText":"BDC Manager","emailTxt":"jackief@novakmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1a6ffc69e02a.jpg","drDealerId":48608,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481695,"personPtyId":37563969,"firstName":"Nicole","lastName":"Capolongo","titleText":"Brand Strategist","emailTxt":"Nicolec@novakmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6db25d72c8d5.jpg","drDealerId":48608,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Administration"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 10:00 AM - 5:00 PM

Novak Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

10:00 AM - 5:00 PM

Tuesday

10:00 AM - 5:00 PM

Wednesday

10:00 AM - 5:00 PM

Thursday

10:00 AM - 5:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

Featuring our 70,000 sq. ft. indoor showroom housing only off-lease, one-owner, clean Carfax vehicles with low mileage,

...

the Novak buying experience is clear and straightforward which makes for a very relaxed and comfortable pre-owned car buying experience. Only Novak Motors offers TruSet Pricing...below market pricing so you always get the best deal without the stress of negotiation. We are making car buying simple, straightforward, & enjoyable.

"A Better Experience in Pre-Owned Car Buying! Come see why today!"

Reviews

5.0 out of 5 5.0
156 lifetime reviews. Includes reviews of Novak Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    Team Novak was amazing. The quality of the 2015 Jeep Grand Cherokee was like new, Our sales associate Scott was fantastic, Amy in finance was great too.... Easiest purchase I have ever made. When the time comes, i will do it again at Novak Motors.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    So glad you had such a great experience with Team Novak. We truly appreciate your business and your taking the time to post your comments. Enjoy you...r new Jeep Grand Cherokee!


    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 44 reviews

  • 5.0 out of 5
    October 12, 2018

    Fantastic no stress. Buying a car and having a gentleman like Scott and Frank dealing with you is so much better than a major car dealership. I will never... go back to one of all the dealerships again. I will be back for my next car, no more big shot dealerships. Thanks guys will see you again take care

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 44 reviews

  • February 1, 2018

    I just recently purchased a car from Novak Motors and it was such an awesome experience, everyone there made me feel so comfortable and made it such an... quick and easy purchase. I would definitely buy another car from them in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    The team at Novak Motors makes the car shopping and buying experience extremely hassle and stress free. From the moment you walk into the beautiful facility,... the employees make sure you are fully aware of what Novak Motors has to offer, and will be there to assist you with anything you need. The entire process was very smooth, from the selection of the car till the final financing and check out. Additionally, all the cars are in phenomenal shape, regardless of them being returned leases. If you didn???t know, you???d assume they were all brand new. I truly recommend Novak Motors to anybody looking to buy a vehicle, and it is safe to say I will be going back there when the time comes.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    Wow, thank you for paying us such a great compliment. We very much appreciate your taking the time to post about your experience. Our team works extr...emely hard to deliver a car buying experience that is second to none. Welcome to the family!


    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 44 reviews

  • 5.0 out of 5
    October 6, 2018

    This is the second car i bought from Greg at Novak Motors. Greg is the Best he does not keep on top of you While your looking around, But amazingly always... seems to be there when you have a question...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    Thanks for coming back to us. We truly appreciate your loyalty! Enjoy your new vehicle!


    Worked with:
    Gregory Hampton

    Product Specialist

    (5.0) 23 reviews

  • 5.0 out of 5
    October 6, 2018

    During my first visit at Novak I met Scott M and expressed what I was looking for in a vehicle. Scott remember my request and called me a few months later... with exact vehicle and mileage I was looking for. I got a great price, low mileage and the car was detailed. He made the process so smooth, taking care of getting a great price on my trade and contacting my insurance company for my insurance. I was able to drive off in a perfect vehicle for my family. I highly recommend seeing Scott when you visit Novak???s huge indoor showroom.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    We are so happy you had a great overall experience here at Novak Motors. We truly strive to make car buying simple, straightforward, and enjoyable! ...Enjoy your new vehicle!


    Worked with:
    Scott Misino

    Product Specialist

    (5.0) 44 reviews

  • 5.0 out of 5
    October 5, 2018

    After I bought my vehicle from Novak I noticed that one of the vehicle options did not function. I called Ray the service manager and let him know. He... had me drop the car off to have it fixed and gave me a great loaner vehicle to drive while mine was being serviced. The people at Novak went way out of their way to get my vehicle to 100%. Since the problem was not major mechanical I felt I shouldn't make a big deal over it and not have them fix it. Mike the GM insisted that if its equipment on the car it should work. They actually talked me into having them fix, and did a great job. My car was returned to me spotless clean and ready to go. Not only was the initial purchase a great experience, but having a repair done was also great. Thank Novak and crew.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    Thanks Tim! You were privy to the true Novak car buying experience--honest, transparent, simple, straightforward, and enjoyable. We wholeheartedly b...elieve that our relationship with our customers begins at the time of delivery! Enjoy your new Chrysler 300!

  • 4.0 out of 5
    October 2, 2018

    Greg was very helpful. He didn???t hover over us. And answer all my questions. And Amy in finance was great. She worked hard to get me a very good rate.... The reason I didn???t give a 5 star rating was because on the website and the vehicle information paper it stated that it comes with 1 year SiriusXM subscription. I emailed and called Greg. But after almost 2 wks i come to find out that the 1 year subscription is not true. It???s only 3 months that SiriusXM gives. Greg said that it was a mistake on their part because the vehicle information print out was a copy of the original paper from when the truck was new in 2015. Manager wouldn???t be able to assist in this as well. It???s a great place to get a great deal. BUT JUST MAKE SURE TO CHECK ALL VEHICLE INFORMATION PAPER AND ITS WHAT IT SAY YOU GONNA GET.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    Happy to hear that you feel Novak is a great place to get a great deal! Sorry to learn about the Sirius XM confusion. Yes, it is true, that the 1 Ye...ar Sirius Subscription was effective as of the original vehicle inception date as per the Sirius XM Program details. As Greg stated, you do get 3 free months with your new purchase. Enjoy your new Grand Cherokee!


    Worked with:
    Gregory Hampton

    Product Specialist

    (5.0) 23 reviews

  • 5.0 out of 5
    October 1, 2018

    I did not get that slimy feeling that I usually get at a car dealership. This was a no pressure, good feeling place with nice people. Mike the GM made... sure that everything was going right (which it was).

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    So happy to hear to you were pleased with your car buying experience here at Novak-we make car buying simple, straightforward and enjoyable! Enjoy yo...ur new vehicle.


    Worked with:
    Gregory Hampton

    Product Specialist

    (5.0) 23 reviews

    Annalea Ferrari

    Product Specialist

    (5.0) 22 reviews

  • 5.0 out of 5
    September 29, 2018

    Very Friendly and professional staff. Place is amazing and gives you that family atmosphere. They don't put any pressure on you. Gabriel was great to deal... with and very helpful. I would highly recommended you visit this dealership if your looking for a used vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Novak Motors NY

    Thanks very much Frank for such a great review. It sounds like you had the true Novak sales experience - simple, straightforward, and enjoyable. Enj...oy your new vehicle!


    Worked with:
    Gabriel Hernandez

    Product Specialist

    (5.0) 7 reviews

View More Reviews