Steve Landers Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.7
572 lifetime reviews. Includes reviews of Steve Landers Chrysler Dodge Jeep RAM from DealerRater.com
  • Professional, Courteous and Thoughtful

    The best truck buying experience we have ever had! Montrell Thornton is pleasant and has a great personality. He was very professional and he know...

    Dealer Response

    Thanks Turleys! We're glad you're enjoying your truck, and so happy to hear you loved your experience at Steve Landers CDJ. Let us know how we can...


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    The best truck buying experience we have ever had! Montrell Thornton is pleasant and has a great personality. He was very professional and he knows his stuff...not only does he drive the vehicle he is selling but he knows details, features, history of the truck and the company he works for. Montrell even knows the pros and cons of buying other make and models from the competition!!! He listened to our likes, dislikes, wants and needs and definitely matched us up with the perfect fit!!! The staff at Steve Landers were ALL polite and fun to be around. The customer service and people skills that the staff here possess is superior and out beats all the rest!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Turleys! We're glad you're enjoying your truck, and so happy to hear you loved your experience at Steve Landers CDJ. Let us know how we can help you in the future! Thanks again!


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  • Best in class service with preowned purchase
    May 25, 2017

    Issac, Scott and Chris exceeded expectation with personalized and superior customer care. We had shopped around and they responded to clearly beat...


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    Issac, Scott and Chris exceeded expectation with personalized and superior customer care. We had shopped around and they responded to clearly beat the competition on price and service. They went over and advove to 'earn our business'. They further exceeded expectation when after the sale, we asked for a change with the financing and they delivered exceptionally well. Kudos to the Landers team and they are our #1 choice.

    Does recommend this dealer

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  • The Most Professional Salesman at Steve Landers Chrysler
    May 22, 2017

    Joseph is very knowledgeable and saves you time and money!! If you want to get in and out with no hassle..ask for Joseph Davis!!

    Steve Landers Chrysler Dodge Jeep

    Thanks for your kind words about Joseph! We're happy you had a great car-buying experience with him and hope you'll come back and see us for your ...


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    Joseph is very knowledgeable and saves you time and money!! If you want to get in and out with no hassle..ask for Joseph Davis!!

    Does recommend this dealer
    Steve Landers Chrysler Dodge Jeep

    Thanks for your kind words about Joseph! We're happy you had a great car-buying experience with him and hope you'll come back and see us for your next vehicle!


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  • Ask for Taylor Simmons
    May 20, 2017

    I didnt have to spend the whole day talking business. Excellent communication. I left with the jeep I wanted, and payments I wanted. I will repea...

    Steve Landers Chrysler Dodge Jeep

    Tim, we're excited you enjoyed talking and interacting with Taylor and that he efficiently got you into the Jeep you wanted at the right price. Th...


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    I didnt have to spend the whole day talking business. Excellent communication. I left with the jeep I wanted, and payments I wanted. I will repeat business regardless of distance.

    Does recommend this dealer
    Steve Landers Chrysler Dodge Jeep

    Tim, we're excited you enjoyed talking and interacting with Taylor and that he efficiently got you into the Jeep you wanted at the right price. Thanks for planning on buying from him again and for writing this review!!


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  • Above and beyond
    May 16, 2017

    I meant to write this message a few months ago but couldn't find a place to do it while searching for my recall notices I found the review spot a...

    Steve Landers Chrysler Dodge Jeep

    We're glad to hear AJ was great to work with and you were satisfied with his recall work on your Durango! Thanks for this review and we hope you'l...


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    I meant to write this message a few months ago but couldn't find a place to do it while searching for my recall notices I found the review spot and I just wanted to give AJ a shout out for all of his hard work trying to find me a key for my Durango and a reasonable price and In hey timely manner he was super awesome thank you AJ

    Does recommend this dealer
    Came in for service or repair
    Steve Landers Chrysler Dodge Jeep

    We're glad to hear AJ was great to work with and you were satisfied with his recall work on your Durango! Thanks for this review and we hope you'll come back to our service department if your Durango needs repairs or servicing.


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  • Started out good ended bed
    May 8, 2017

    I found a truck on the internet at Landers. My inquiry brought an immediate response from Charlie who was very nice. I asked if there was any da...


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    I found a truck on the internet at Landers. My inquiry brought an immediate response from Charlie who was very nice. I asked if there was any damage to the truck and was told that there was no damage. We were advised to place a deposit for them to hold it until we arrived the following day. After an 8 hour drive, we went to the dealership and found that the front bumper had many dings from rocks and a scratch on one door. Had we known, we would have gone somewhere else since we had another option. They were quick to reduce the price due to the damage and repair the scratch. That's the good part. We were told that the deposit would be applied to the truck but during the closing I forgot to look for it. On the drive home I discovered that our deposit was left off. No problem I'll just call and get a refund. After 4 non returned calls to the finance department I called our sales person "Ill get them to call", still waiting for a call but would rather get our deposit.

    Does not recommend this dealer

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  • Left feeling worked

    I had been on phone with a salesman for few days he got my app online then told me to come in once I got there I was left sitting for over an hour...

    Dealer Response

    We apologize for not meeting your needs when you came to the dealership to secure financing. We'd like a chance to earn your business back and to ...


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    I had been on phone with a salesman for few days he got my app online then told me to come in once I got there I was left sitting for over an hour sigh no info of wht was going on when he finally did tell me something it was I was approved for a car I did not want them the second car was way over my budget I was never ask yo test drive or even look around it was like you get why we give you take it or leave it

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We apologize for not meeting your needs when you came to the dealership to secure financing. We'd like a chance to earn your business back and to get more information from you. Please give our Customer Relations Manager Laura Mullinax at (501) 374-4848. Thank you.


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  • Awesome
    May 6, 2017

    I had trouble getting approved at other dealership in my area. I contacted Adrian and within 2 days he had me approved for a vehicle. I would defi...

    Steve Landers Chrysler Dodge Jeep

    Kiwan, we're thrilled Adrian was able to get you approved for a pre-owned vehicle! Thanks for allowing us to earn your business, writing this wond...


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    I had trouble getting approved at other dealership in my area. I contacted Adrian and within 2 days he had me approved for a vehicle. I would definitely recommend anyone to go see Adrian Jones

    Does recommend this dealer
    Steve Landers Chrysler Dodge Jeep

    Kiwan, we're thrilled Adrian was able to get you approved for a pre-owned vehicle! Thanks for allowing us to earn your business, writing this wonderful review and recommending Adrian!


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  • They badgered me into buying a car I didn't want
    May 6, 2017

    I came in just for some information and to get some general questions answered about a car I was interested in. After they basically told me I wou...


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    I came in just for some information and to get some general questions answered about a car I was interested in. After they basically told me I wouldn't be able to get it for the kind of payments I could afford, I would have been happy to just say "oh well" and leave. But no. They were intent on me leaving that place with a new vehicle THAT DAY. Even after telling them many times that I just needed to walk away, they ended up making me an offer they knew I couldn't refuse on a different car I would have to buy SIGHT UNSEEN. It wasn't even on the lot, so I couldn't even test drive it. I know I'm a sucker, I'm just angry that I was put in that position im the first place. I suppose it's really my own fault for thinking such a huge car selling juggernaut would really care about my actual satisfaction. Bottom line, if you are like me and are likely to crack under high pressure sales practices, avoid this place. I am now left with a car I don't like and a bad taste in my mouth. I will say, my sales guy was nice and quite helpful, and I appreciated his willingness to work with me. But once management got involved, I was basically convinced I'd be an idiot to not take the deal they were offering me. Now I feel like an idiot for accepting it.

    Does not recommend this dealer

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  • Adrian made this a wonderful buying experience!!
    May 5, 2017

    I live in California and my daughter who lives in Conway had to purchase a car. Since this was her 1st car buying experience I asked if I could b...

    Steve Landers Chrysler Dodge Jeep

    Regina, we're glad you were able to easily be involved in the process of your daughter's first car purchase all the way from California! She was i...


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    I live in California and my daughter who lives in Conway had to purchase a car. Since this was her 1st car buying experience I asked if I could be involved in all discussions on my cell phone! Adrian was very knowledgeable and guided her through the entire process. He was a pleasure to deal with. I give him 5 stars and highly recommend him. My daughter loves her new Jeep Cherokee Limited Edition!! Regina

    Does recommend this dealer
    Steve Landers Chrysler Dodge Jeep

    Regina, we're glad you were able to easily be involved in the process of your daughter's first car purchase all the way from California! She was in very good hands with Adrian and we're glad you both were satisfied with the entire buying experience. We're so happy she is loving her new Jeep! Thank you for leaving this review and we hope the Cherokee serves your daughter for many years to come.


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