Open Road Volkswagen Manhattan

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Reviews

Average Ratings

5.0
80 lifetime reviews.
  • Impressive & quick reply to questions

    Personalize and impressive service.I was satisfied with quality of service


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    Personalize and impressive service.I was satisfied with quality of service

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • GREAT Experience!

    My sells person Yelissa was AMAZING! everything was nice and smooth..


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    My sells person Yelissa was AMAZING! everything was nice and smooth..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Easy, pleasant car buying experience

    Claus was very friendly, knowledgeable and made the entire experience a pleasure. Would highly recommend


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    Claus was very friendly, knowledgeable and made the entire experience a pleasure. Would highly recommend

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • We Love Our R-line Beetle

    We just purchased our new Volkswagen R-line Beetle from open road vw Manhattan!!!! Yelissa Cepeda made our experience as enjoyable as possible. ...


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    We just purchased our new Volkswagen R-line Beetle from open road vw Manhattan!!!! Yelissa Cepeda made our experience as enjoyable as possible. She's extremely welcoming and professional. And, special kudos to Jose Mendez - he's a Volkswagen encyclopedia! Their knowledge of Volkswagen generally and our Volkswagen Beetle in particular was exceptional. During the buying process, they made sure that we were aware of all our options and felt comfortable about our decisions. And, most importantly, they even worked with us on the price! Eddie Lopez also closed the deal with a very professional, yet personal, touch. I'd wholeheartedly recommend open road Volkswagen Manhatten, and especially Yelissa (and her team), to anyone looking to purchase a vw. Thanks Open Road Manhattan!!!! You rock guys!!!! Darryl & Fareda

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Tiguan

    Jose Mendez made the car shopping experience easy and pleasant. I was able to get the deal we wanted and my new car within a few business days. I...


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    Jose Mendez made the car shopping experience easy and pleasant. I was able to get the deal we wanted and my new car within a few business days. I highly recommend anyone to shop here ! I love my new car and all the features it comes with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Phenomenal car buying experience!!!

    Ask for Jeff! He was very knowledgeable and honest. He made my car buying experience very smooth and stress free! If you're looking to buy a VW l...


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    Ask for Jeff! He was very knowledgeable and honest. He made my car buying experience very smooth and stress free! If you're looking to buy a VW look no further than Open Road VW of Manahattan and don't hesitate to ask for Jeff Isaac. You won't regret it!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Truly great experience

    Bought a new golf at Open road. 'Jose Mendez' was great and truly professional in taking care of every detail on top of best offering price in NYC...


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    Bought a new golf at Open road. 'Jose Mendez' was great and truly professional in taking care of every detail on top of best offering price in NYC. I would give five plus stars to him and open road without any hesitation. Cheers!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeff was a great person to do business with!

    Jeff was eager to help us buy our first car. He went out of his way to help us and talk to his manager to lower the price and get better specs. He...


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    Jeff was eager to help us buy our first car. He went out of his way to help us and talk to his manager to lower the price and get better specs. He even got my son toy cars! I'd recommend Jeff for any sales position!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience with VW Manhattan

    we had a great experience buying a certified pre owned VW through Open Road Volkswagen in Manhattan. we live outside of the city and when we came ...


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    we had a great experience buying a certified pre owned VW through Open Road Volkswagen in Manhattan. we live outside of the city and when we came to look at the car, we were able to park our own car in their garage while we looked at the VW we ended up buying, so we didn't have to park in a garage. I had been in contact with their Internet sales person, Shameeza and she directed me to Jose Mendez for our test drive. Jose Mendez was very professional and friendly, answered all my questions and was in contact with me through the whole process. we looked at the car on a Monday and were able to pick it up the next Monday, with all paperwork (registration, plates, loan etc.) taken care of. Their administration fees and glass etching charge are a little high, but the car was beautifully detailed and came with brand new Hankook tires, which mitigated that somewhat. When we picked up the car, Jose made sure I knew all the warning lights, how to work all the normal things like headlights, wipers, AC and heat, how to adjust the seats, mirrors and steering wheel before I took it on the road and hooked up the car's Bluetooth system to my phone. All in all, we had a great experience there and I would recommend others to this dealership. Since we don't live in Manhattan, I probably won't be taking the car down there for service, but I hope that the VW dealership and service area in my town will be as good as VW Manhattan is.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Car Buying Experience

    My entire end-to-end purchase transaction with Open Road was fantastic. I found a certified pre-owned vehicle I was interested in on their website...


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    My entire end-to-end purchase transaction with Open Road was fantastic. I found a certified pre-owned vehicle I was interested in on their website, and emailed Open Road. They quickly got in touch and I scheduled a visit to see the vehicle and decided to purchase it on the spot. The car was in fantastic condition, and very competitively priced for it's make and model. My interactions with Jose Mendez and Claus Jacobsen were friction-free, friendly, and professional. Buying a car from Open Road was a completely pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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