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Reviews

2.4
Average based on 5 reviews
  • Totally ignored me

    Don't seem to want my business, as they have ignored all inquiries -


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    Don't seem to want my business, as they have ignored all inquiries -

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • I agree with last review

    Murat promised to bring an Infiniti G convertible from Baton Rouge to Lafayette for my test drive. I even offered to go to Baton Rouge to test dri...


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    Murat promised to bring an Infiniti G convertible from Baton Rouge to Lafayette for my test drive. I even offered to go to Baton Rouge to test drive. He said it was not necessary that he would drive it himself to the Lafayette location. When the day we agreed upon arrived (two days later) he did not call me. I called and had to leave a message for a return call. He called much later that same day and said the car was being service due to a mechanical issue and it would be ready by the end of the week. He called 3 days later and told me the car was sold while it was being repaired. "RIGHT".....What a joke. His comment was at least he was nice enough to call to tell me he sold the car. I was interested in two cars he had in stock in BR....you can bet the other one will not be purchased by me.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Buyer beware

    Anyone buying a vehicle from Import One should take into consideration you are buying the vehicle as is with no warranties! I recently purchased a...


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    Anyone buying a vehicle from Import One should take into consideration you are buying the vehicle as is with no warranties! I recently purchased a low mileage Audi A4 quatro that had all outward appearance of being a really good car. After leaving the dealership and driving home the oil light came on followed by the service engine now light. I found out the following day that the oil pan plug was stripped and that the oil had leaked almost completly from the engine. Import One agreed to replace the oil pan "as a sign of good faith". This took almost two weeks in Baton Rouge, after getting the car back I was again plagued by high oil consumption. I was told then by the staff at Import One that they believed Audi had a manufacturing issue with my particular brand of car and that I should contact Audi USA. After weeks of calling and getting nowhere I scheduled to have my car looked at by a fresh set of eyes. This Audi dealer informed me that the pistons were possibly scarred and was allowing oil to bypass and leak and be burnt in the turbo???? I was given two options either replace the motor, which would be quicker and possibly cheaper or do a piston and ring job on the motor. My warranty company informed me that it would not cover the cost if it could be proved that a lack of maintenance prior to me owning it could be proved. To date my car is in Baton Rouge with the engine torn down for the last month & half, I was told earlier this week that it would possibly be another month or more before a decision is made eaither by my warranty company or Import One to fix the problem. To recap I was sold a car that had major mechanical problems, I have been given the run around with a lot of finger pointing of who would be responsible, after owning the car for eight months it has only been driveable for three, I was denied a loaner car from the dealer! Ladies and gentlemen do I believe I was treated unfairly YES, I will however sholder some of the blame by not doing better research on the dealer and vehicle. If you desire a vehicle that may or may not be mechanically sound then visit Import One! I will never buy from them again nor will I endorse their dealership!

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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