Reviews

4.9 out of 5 4.9
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 14, 2018

    Thanks to the GM Jim and Jason who showed us respect like a customer should receive now Jim and Jason you need to get me into a much older car than you... sold my wife 2018 Mazda 3 touring I just need a good running car for my doctor's appointments again thank you for your great customer service

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    August 29, 2018

    So I was shopping around for a Mazda CX 5. I was utterly shocked when I was told that my 2012 Buick Regal Turbo with 82,000 miles on it was only valued... at 6,600...because something was wrong with the "suspension"...even though they literally drove it up the road and no mechanic ever took a peak at it. Then, he told me my payment would still be around 430 a month...what?!? I shopped around else where and I was told i would get 8,000 for my car!!!!! I could not believe my ears. Thank god Kistler Ford was right next store. If you wanna deal with crooks go to this place...

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • December 31, 2016

    My husband was in service and Andy grabbed him out of service and showed him great customer service. The next day we both came in and we were able to purschase... 2 new vehicles and pay hardly more than we were on one!! We are very thankful, 5 star experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your experience! We'll always do our best to provide you with the best service, and we're happy to hear that Andy could help make y...our experience with us a great one. Thanks for choosing Brown Mazda!

  • 5.0 out of 5
    June 30, 2018

    Thanks again for helping me find the right car for my Mom. Nick Pizatto was more than accommodating, he let me take multiple cars over night to my show... my mom. Once we picked out a vehicle, he was able to contact her credit union and had paperwork able to sign that day. Thanks for the help

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 28, 2018

    Traveled to Toledo to check out a Jeep Compass, wasn’t impressed once I saw it in person, the salesman directed us to a 2017 CX5, test drive and... came back the next day to buy it. The process was easy and pain free, thanks again Nick And Chris for making it painless.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 23, 2018

    I went to Brown Mazda and had a wonderful experience. The staff is wonderful and gave great customer service especially Nick Pizzato! He got me in a Dodge... journey that was perfect for me and my family. Couldn't be much happier! He did an awesome job and made sure I was happy when I left. If anyone is interested in buying a car, stop into Brown Mazda and see Nick! I highly recommend it!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Teresa we are so happy you had a great experience enjoy your car any questions please just give us a call

  • 5.0 out of 5
    January 30, 2018

    Purchased a new Mitsubishi from Nick, I was referred to through a friend, able to get me and my husband a brand new vehicle that we picked out other dealers... were only gave me 1 or 2 options. Very pleased.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review Mrs. Hofffman. We're happy to hear that Nick was able to find the right car for you. If you have any questions please d...on't hesitate to contact us.

  • 5.0 out of 5
    January 22, 2018

    Excited to ride in a newer newer car. Nick Pizzato is amazing and very nice guy and got me in a car that I want and very happy.....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Christina, for the great review and we are happy to hear Nick was able to help you find the right car.

  • 5.0 out of 5
    October 26, 2017

    I came in just looking to return my leased vehicle a bit early and upgrade to a small SUV, though did not think I could afford the payments. The salesperson... I worked with (Nicholas Pizzato)was phenomenal-he informed me of options and worked very hard to assist me in getting the vehicle I really wanted. Very friendly, professional, and personable!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, we strive to bring a great experience to every customer and we are happy to hear Nicholas was able to deliver. please... don't hesitate to stop by or give us a call.

  • 5.0 out of 5
    August 31, 2017

    We were in the market for a new car and decided to stop in at Brown Mazda. We already own a Mazda 3 and love it. We did our research and were looking... to purchase a CX-5. Josh Purney was GREAT to work with. Very professional, patient and knowledgeable about the car! Anyone that we know who is looking for a car, we will highly recommend a Mazda and Josh! Thank you for making the process smooth and easy! And we LOVE our new 2017 Mazda CX-5!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank You, Wendy, for choosing Brown Mazda and giving us a recommendation. we strive for all of our customers to have a great experience and be treate...d like family as soon as they walk through the door. If you have any questions please call or stop by.

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