New 888-710-3831 Dealer Website
Used 888-703-7880 Email Dealer
Service 888-690-0698

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 166 reviews
  • Great team. Perfect experience.

    I purchased a used truck from Mallory Ford a few years back and decided I would go back for my next purchase. I just purchased a new 2015 Fiesta a...


    Show Full Review

    I purchased a used truck from Mallory Ford a few years back and decided I would go back for my next purchase. I just purchased a new 2015 Fiesta and the experience was wonderful. I got a GREAT deal and will go back for my next purchase once again. Also, there service department is top rate. They have been servicing my daughter's Focus which I purchased from a different dealer. Mallory Ford has yet to let me down.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great

    The whole experience with buy and used f-150 was awesome. My sales person was Debbie Henry and she was extremely helpful. The truck I went to look...

    Dealer Response

    Hello Jonathan, Thank you for taking the time to write a review. We are glad that Debra Henry and our finance department were able to help you wit...


    Show Full Review

    The whole experience with buy and used f-150 was awesome. My sales person was Debbie Henry and she was extremely helpful. The truck I went to look at was not what I expected it to be but she got me in a great one owner f-150. They got me great financing definitely would recommend this dealer.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jonathan, Thank you for taking the time to write a review. We are glad that Debra Henry and our finance department were able to help you with your new F150! Congratulations and enjoy!


    Hide Full Review
  • New truck

    Very good sales experience. They really worked with me to get the deal done. Paul Crowe is a great salesman.

    Dealer Response

    Hello Jerry! Thank you much for you review. We greatly appreciate you taking the time to do such. We are very proud of Paul and our team at Malloy...


    Show Full Review

    Very good sales experience. They really worked with me to get the deal done. Paul Crowe is a great salesman.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jerry! Thank you much for you review. We greatly appreciate you taking the time to do such. We are very proud of Paul and our team at Malloy Ford. We hope to see you again soon :) Thanks


    Hide Full Review
  • Great experience!

    LOVED my experience here! Steve Whittington was awesome. He took the time to find the right car for me, kept my budget in mind, and was never push...

    Dealer Response

    Hi NewFocus, thank you for choosing Malloy Ford! We're thrilled to hear of the great experience you had with Steve and the rest of our staff. We h...


    Show Full Review

    LOVED my experience here! Steve Whittington was awesome. He took the time to find the right car for me, kept my budget in mind, and was never pushy in any way. He genuinely wanted what was best for my family. When I already told him I wanted to buy the car he took the time to look things over and found out that the heated steering wheel wasn't working. So instead of sending me on my way with a problem, he put me in a different car that night so I could make it to work and then I came back the next day to pick up the car. Financing (I'm afraid I can't remember his name) was great too! He knew I needed to make it to work in a certain time frame and made sure I would be able to get the financing done and still be able to eat and get ready before work. Everyone there is friendly and helpful, whether it be someone holding the door for you, asking how you're doing, or offering a drink. Please do yourself a favor and go here for your auto needs!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi NewFocus, thank you for choosing Malloy Ford! We're thrilled to hear of the great experience you had with Steve and the rest of our staff. We hope you enjoy your vehicle for years to come, and we'll always be here for you when the time comes for an upgrade!


    Hide Full Review
  • Service Department

    I have bought a vehicle from Malloy before and have had a good experience with them until now......not sure what they expect or explain to their n...

    Dealer Response

    Hello Bpatnpat, Thank you for taking the time to provide us with feedback. We apologize that you had a long wait for your state inspection. We are...


    Show Full Review

    I have bought a vehicle from Malloy before and have had a good experience with them until now......not sure what they expect or explain to their new hires in the service department but I was completely dissatisfied with the lack of customer service of a certain individual to a point that in the next year when we are purchasing a truck I will not be going to Malloy. Also never got the call from a manager like we were promised to take care of our issue....thanks service department at Malloy

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Bpatnpat, Thank you for taking the time to provide us with feedback. We apologize that you had a long wait for your state inspection. We are bringing this matter to the attention of the Service Director, Wade Faucher, to review procedure.


    Hide Full Review
  • A great experience at Malloy Ford!!!

    From start to finish my buying experience was first rate. The sales staff of JJ Tyson and Brenna Hott along with web contact Alice Rohman treated ...

    Dealer Response

    Hi ValleyCop, Thank you for giving us this amazing review. We are so excited you are enjoying your Ford F250. Have a wonderful day


    Show Full Review

    From start to finish my buying experience was first rate. The sales staff of JJ Tyson and Brenna Hott along with web contact Alice Rohman treated me as though I were family and my interaction with them was most enjoyable. Tom Ross who is the head of financing for the dealership treated me with respect and explained everything to me before I "signed on the dotted line." The guys working the front desk who processed my paperwork also deserve credit as well as the prep "boys" who made sure my new truck was spotless. I only wish I knew what their names were to pass along my accolades. I want to add that Tom Ross didn't have to talk me into the extended service plan because I had already made up my mind to make that purchase. Yes, the dealership makes money on the extended service plan, but I'm here to tell you that it is well worth the added expense. I have viewed six different Reviews of new Ford vehicles and one of the major topics is whether to buy the extended service plan. Each of those reviewers said that Ford has the best extended service plan in the business , but frankly I already knew that. My advice if you're buying a new vehicle or even a pre owned seriously consider buying the extended service plan because it's well worth the price. Even if you have to pay out a small deductible it could potentially save you thousands of dollars out of pocket. Thanks Malloy Ford, I enjoyed the experience, but unless they come out with a better truck than my F250 I won't be seeing you for awhile. ; )

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi ValleyCop, Thank you for giving us this amazing review. We are so excited you are enjoying your Ford F250. Have a wonderful day


    Hide Full Review
  • Poor Service

    I purchased a 2011 Ford Fiesta from Malloy. The car didn't make it to my house before over heating. I contacted Malloy and they said they saw noth...

    Dealer Response

    Hello , we understand your frustration and apologize. Thank you for bringing this to our attention. We have brought this matter to the attention o...


    Show Full Review

    I purchased a 2011 Ford Fiesta from Malloy. The car didn't make it to my house before over heating. I contacted Malloy and they said they saw nothing wrong with the car. Once I got the car back it did the same thing. This time I took a video and they finally decided to work on it. They had to replace the engine block. Later I have problems with the car and take it to a mechanic who found the person that put it together left a part off and rather than pull the transmission and fix it right they grounded off the outside of the part and put a screw into my engine block to hold it in place rather than the bolt that is supposed to hold it. They are refusing to even pay for the repair that wouldn't have been needed if the job would have been done right the first time.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello , we understand your frustration and apologize. Thank you for bringing this to our attention. We have brought this matter to the attention of the service director and general manager. One of them will be contacting you.


    Hide Full Review
  • HAPPY WITH MALLOY FORD WINCHESTER!

    I was not planning on buying a car this weekend but I did! I bought a nifty Ford Fusion SE and had a great experience with the staff at Malloy Fo...

    Dealer Response

    Mike, we are thrilled that Debra was able to help you with the purchase. All of our sales team strive to friendly and helpful without being pushy....


    Show Full Review

    I was not planning on buying a car this weekend but I did! I bought a nifty Ford Fusion SE and had a great experience with the staff at Malloy Ford in Winchester. All of the staff I encountered were pleasant and friendly. The dealership was clean and orderly. And the coffee was bottomless! I was fortunate enough to be approached by Ms. Debra Henry while I was browsing the lot. She is an outstanding sales representative! So friendly and helpful! Even though she had a morning appointment arrive well after they were expected, she was able to handle both of us. I really appreciate that she gave me space to look around at cars all over the lot without being pushy. She was there when I needed her for questions or car keys but otherwise left me to roam and test drive when I was interested in something. I believe I got a fair deal during our negotiations which is usually one of the more miserable parts of car shopping. Great job Debi and Malloy!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, we are thrilled that Debra was able to help you with the purchase. All of our sales team strive to friendly and helpful without being pushy. If you need anything else, please don't hesitate to let us know. Thank you!


    Hide Full Review
  • New Truck Purchase

    I brought my 2012 F350 in for a major fuel system problem. While it was in the shop, I decided that perhaps it was time for new truck. The sales s...

    Dealer Response

    Thanks for the amazing review! We are so happy you enjoyed your experience with us! Have a wonderful day :)


    Show Full Review

    I brought my 2012 F350 in for a major fuel system problem. While it was in the shop, I decided that perhaps it was time for new truck. The sales staff was very friendly and we were able to come to a deal without much drama or back and forth. Overall one of my best buying experiences. These guys are top notch and will go the extra mile, even got me a better interest rate than they originally quoted me.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the amazing review! We are so happy you enjoyed your experience with us! Have a wonderful day :)


    Hide Full Review
  • Perfectly Satisfied!

    I think a 5 star rating of Malloy Ford is too low! My husband and I purchased a 2016 Ford Focus from Adam Sees and we love it! Adam was so caring ...

    Dealer Response

    We LOVE it! Thanks so much for puchasing your new Ford Focus from us. We really value your business. We always want to make the customer as comfor...


    Show Full Review

    I think a 5 star rating of Malloy Ford is too low! My husband and I purchased a 2016 Ford Focus from Adam Sees and we love it! Adam was so caring and so helpful with every question we had! The entire staff there made us feel so comfortable. We also dealt with a very nice lady Alice she was also very helpful and kind. I would recommend to everyone to purchase a vehicle from here! This will be the only place we will ever purchase a vehicle from!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We LOVE it! Thanks so much for puchasing your new Ford Focus from us. We really value your business. We always want to make the customer as comfortable as ever for a big thing like a new car. Thanks again and have a wonderful day.


    Hide Full Review