Oakes Auto, Inc.

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
146 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    June 11, 2018

    Nice inventory, plenty of busy sale people with limited time. Typical salesman with less than questionable ethic and integrity. Tend to not be honest.... Despite the typical sales gimmicks, nice dealership and process overall.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 31, 2018

    Our granddaughter was in need of a car and needed it right away. I went to Oakes Auto and met up with Daniel Cuevas. I told him our situation and he... showed me a Honda Civic. So we went for a test drive and he was very thorough going over the benefits of buying this car. I was allowed to take the car to let my husband look it over and test drive it as well and he said it was a good car and a good price. Daniel was very professional and courteous, making sure to make me comfortable and offering me something to drink, as well as making sure I understood everything in the paperwork. It was not a high sell pressure pitch, like all other car salesmen. Daniel worked very closely with the credit department in making sure I got the best care. He shows his co-workers (in all departments) respect and teamwork. The Honda was everything our granddaughter needed. She is very happy with the car. She drove it back to Wichita that night, and I asked her how the car did and she replied "Awesome". We are so happy for her and could not be happier with the whole car buying experience. Daniel did a super job and I would highly recommend people shop at Oakes Auto and without a doubt ASK FOR DANIEL CUEVAS!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • July 27, 2017

    Have been working with Daniel Cuevas and he is awesome, he is following up with me when he finds something he thinks I'll like.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 26, 2018

    I bought a very nice and clean used truck from Oakes Auto. Thanks Preston for all the help on my 2012 Dodge Ram. I am really enjoying my new truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 22, 2018

    Waited an hour and a half for a trade in appraisal. Which I never received. I was asked to come back another day to get a "solid number". I was also informed... that they would not budge from the price of the vehicle that I was interested in. This was strange since we hadn't even gotten that far in the process! Very rude!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    March 7, 2018

    Was quick to reply to my questions, always followed up professionally. Did not hassle me to buy. Was always friendly! Was interested in my likes and... needs!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 23, 2017

    I was assisted by Mr. West and it was an overall great experience he helped guide me between the 2-3 cars I was looking at and was very transparent from... the beginning. Gave me a great price and held to his word on everything. After we got done with the papers and we were about to leave the lot I noticed my tail light wasn’t activating and Mr. West and the owner both came out and helped me figure out the issue and sent me on my way, most dealerships after the paperwork is signed wouldn’t have gone that far and I really appreciated it. It was worth the long drive and I will be happy to bring my business here again one day and recommend it to any person who is looking for a used vehicle at a good price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 27, 2017

    I spoke with Shay a few months ago about a car at Oakes Auto and because of some unfortunate circumstances had to suspend my search for a car. However,... even though I told her I was waiting for a bit and explained why she still calls me just to check in. She doesn't call me to sell me a car, but simply to see how I am doing! In my experience, when most people don't see an immediate opportunity they move on because they only care about the sale. Shay takes a genuine concern in the people she speaks with and makes friends not just sales. She knows it could be a year from now before I am ready to buy a car, and she also knows that she is the only person I will be buying a car from.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 15, 2017

    Very pleasant experience. They were determined to put me in the car of my choice. They were able to meet my financing needs. Very pleased. Kyle and John... were very committed to helping me get the car I wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 9, 2017

    We purchased a Ford F-150 in June. Buying the vehicle was easy and no hassle! We have used their service department for maintenance and a repair. They... are upfront,knowledgeable and made sure we were happy customers! Hard to find places like this aroundThe Ashley’s nymore! Highly recommend for purchase of vehicle and service department!

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    Came in for service or repair
    Did make a purchase
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