Jim Ellis Buick GMC Mall of GA

(4.8) 322 reviews

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4.8
322 lifetime reviews. Includes reviews of Jim Ellis Buick GMC Mall of GA from DealerRater.com
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  • The best car buying experience

    Best car buying experience I've ever had at Jim Ellis mall Georgia

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Victor, thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in th

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    e future! Wishing you a great day until the next time we meet. Sincerely, Jerry Howell, General Manager


  • Great new car purchase experience

    Really enjoyed working with Craige Ebel and Jim Ellis Buick. Craig was Friendly and knowledgable. I highly recommend Craig for your new car purchase.

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    I look forward to buying my next car with Craig.

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    Does recommend this dealer

  • Outstanding service before and after the sale.

    My experience with Jim Ellis GMC was nearly flawless. Ken was great to work with and the entire process took the minimal amount of time and effort.

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    I would definitely recommend them if you're looking for a new GMC vehicle.

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    Does recommend this dealer

  • Love Love my Denali

    We have always owned Chevrolet and was interested in a Tahoe. Someone suggested looking at GMC instead. We visited another dealership and were extre

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    mely disappointed even though we liked the Yukon. Then, we came to Jim Ellis GMC. We dealt with Joe Hecht and he was such a pleasure to work with. He was informative and patient, You could really tell how much he valued good customer service. We felt we were treated fairly and were thankful to purchase our Yukon Denali (our first GMC). I wish I could explain how much I love this vehicle. Every element of the vehicle is convenient and comfortable. The features are so much more than expected. Joe was conscientious and followed up with us regarding the WeatherTech floor mats we ordered. When they came in he even installed them for us, I would definitely recommend this dealership and Joe Hecht. Jasmine Kennedy the finance lady was quick and organized and also a pleasure to deal with. If you are looking for a dealership you can trust that is a no pressure, customer oriented facility then Jim Ellis Buick GMC is the place to go.

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    Does recommend this dealer

  • Best Chevy Dealer

    This dealership compensated for the bad experience I had at Nash Chevy a week prior visiting these superb guys. I was speaking to Alan Cavell from Jim

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    Ellis and he was very welcoming. Great thanks to him for waiting on me since I drove 2.5 hours to get there, I was a little late. Anyway Alan made sure I got enough time to spend with the Camaro Convertible 2017 I bought, took me on a test drive, gave a great overview of vehicle and stayed back much longer after the dealership was officially closed for the day, working with me on the paperwork so I could smoothly ride my new ride home. Everyone at the dealership were very professional and warm at heart. Do NOT goto Nash Chevy, always goto Jim Ellis. Thanks everyone for the hospitality.

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    Does recommend this dealer

  • Great experience!

    Best salesmen I met thus far. Knowledgeable and extremely funny. He was patient when I asked questions. Very hospitable. I would recommend him to othe

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    rs.

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    Does recommend this dealer

  • Great experience!

    Our experience at Jim Ellis was awesome. Alan is great and made us very comfortable from the beginning. Highly recommend Alan and Jim Ellis for your c

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    ar buying experience!

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    Does recommend this dealer

  • Wonderful experience!

    Ken, Nasser and Fred were amazing! They were knowledgeable and provided honest feedback. They made this process exceptionally smooth. I would highly r

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    ecommend GMC Mall of Ga.

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    Does recommend this dealer
    Jim Ellis Buick GMC Mall of GA

    Klcmllr, thank you for your kind words and congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to se

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    eing you again soon! We hope you have a great day!


  • Exceptional customer service

    Bringing my car in for service is one of my least favorite chores, but the customer service and facility here make it a lot less painful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Marian Richards, thank you for writing this fantastic review and giving our dealership such a high star rating! We do hope we can be of assistance in

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    the future. Take care!


  • Completely satisfied

    Just purchased our third new Buick at Jim Ellis in Buford. As usual was treated great, total professional from the start. Sales Mgr Jason D. and Sales

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    Rep Joe H. were thorough and completed our purchase beautifully. Recommend highly and will go back next time.Finance officer Dee H. got the job done quickly and worked to accommodate.

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    Does recommend this dealer
    Jim Ellis Buick GMC Mall of GA

    Buick People, thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service th

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    ey deserve. We are very happy that Joe Hecht and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your Buick! Thank you for continuing to be a loyal customer and for the recommendation, Have an amazing day!


Jim Ellis Buick GMC Mall of GA
3600 Buford Dr NE Buford, GA 30519
New (770) 945-8700
Used (770) 945-8700
Service (770) 945-8700
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