New 866-980-5540 Dealer Website
Used 866-980-5355 Email Dealer
Service 888-708-8586

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Reviews

Average Ratings

4.9
Average based on 434 reviews.
  • Great Service

    Gabe & the entire staff were very helpful & accommodating! He was able to make the transaction seamless, even though he had to get the color I wan...

    Dealer Response

    Circe, thank you for your kind words and congratulations on your new car! I am very happy to hear that Gabe made it a smooth process for you as we...


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    Gabe & the entire staff were very helpful & accommodating! He was able to make the transaction seamless, even though he had to get the color I wanted from another dealer. Thank you, Gabe!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Circe, thank you for your kind words and congratulations on your new car! I am very happy to hear that Gabe made it a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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  • Great Experience

    With looking at a few vehicles on the lot, then test driving and then purchasing the car it was only 2 hours. I have bought several cars from deal...


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    With looking at a few vehicles on the lot, then test driving and then purchasing the car it was only 2 hours. I have bought several cars from dealerships, this was definitely the quickest and easiest I ever bought a car. Also the staff that assisted me were all super helpful and friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Most pleasant car-buying experience

    A very professionally-mannered and yet very personable sales staff, especially the two individuals we dealt with: Russell Delph and Lance Hopper. ...


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    A very professionally-mannered and yet very personable sales staff, especially the two individuals we dealt with: Russell Delph and Lance Hopper. Russell was very courteous on the phone and extremely pleasant to discuss the deal in person.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchase

    The sale representative worked with me via email and text to allow us to narrow in the deal prior to having to drive 50 miles to the dealership.


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    The sale representative worked with me via email and text to allow us to narrow in the deal prior to having to drive 50 miles to the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great & friendly service, clean facilities

    Very friendly employees at the service area. Greeted with smiles. Did not have to wait too long for repairs to be done. Overall experience was v...


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    Very friendly employees at the service area. Greeted with smiles. Did not have to wait too long for repairs to be done. Overall experience was very good. Definetly shows that Browns Subaru cares about their customers.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best service center I've been to yet.

    Amazing customer service. We're military and have been to many bases and this Subaru service center is the best one we've been to yet.

    Dealer Response

    Thank you Hannah for your kind words and for this 5 star review! We really appreciate your compliments and will be sure to pass them along to our ...


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    Amazing customer service. We're military and have been to many bases and this Subaru service center is the best one we've been to yet.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Hannah for your kind words and for this 5 star review! We really appreciate your compliments and will be sure to pass them along to our team. Thank you for coming into see us! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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  • Quick, Friendly & Accomodating....

    I was able to make a service call and schedule an appointment. Once I arrived I had great service by staff, the ease & convienance of bringing my ...

    Dealer Response

    Mark, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that o...


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    I was able to make a service call and schedule an appointment. Once I arrived I had great service by staff, the ease & convienance of bringing my car in for repairs was appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team was helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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  • Great and fast service

    Fast, effective, great experience. Nice staff, love that they can bring their pets into the office. Could not ask for better.

    Dealer Response

    Kimberly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied...


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    Fast, effective, great experience. Nice staff, love that they can bring their pets into the office. Could not ask for better.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience and I'm glad this was the case for you. We look forward to working with you again! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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  • Amazing

    Best service by any means. I will come back when my lease is up on this car to buy another. All the staff members where great Best dealer ever. T...

    Dealer Response

    We are happy to hear you are enjoying your new purchase Thanks so much for giving us the opportunity to earn your business. I will certainly pass ...


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    Best service by any means. I will come back when my lease is up on this car to buy another. All the staff members where great Best dealer ever. Thanks everyone

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are happy to hear you are enjoying your new purchase Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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  • Great service, clean well stocked facilities

    The customer service representatives are always cordial and efficient and professional. The waiting area is stocked with snacks and has tables for...

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable ...


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    The customer service representatives are always cordial and efficient and professional. The waiting area is stocked with snacks and has tables for working so no time is wasted just sitting around twiddling our thumbs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership and am glad you enjoyed your time with us. If there is anything else you need, please let us know. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com


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