Thank you. Your email has been sent to the dealer.

Share 

Reviews

3.0
8 lifetime reviews.
  • Sloooow Service

    I brought my car in for needed repairs. It took over 3 weeks and numerous unanswered calls to get answers on what was going on with my vehicle, So...


    Show Full Review

    I brought my car in for needed repairs. It took over 3 weeks and numerous unanswered calls to get answers on what was going on with my vehicle, Some days no one not even a receptionist answered the phone. The female in the service department was very nice and the repairs made were good, but the lack of communication makes this place a one stop only for me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Bad service

    My mom took her 2006 Volvo here last year and since then we have had the same intermittent coughing and sputtering of the car. We gotake the car b...


    Show Full Review

    My mom took her 2006 Volvo here last year and since then we have had the same intermittent coughing and sputtering of the car. We gotake the car back in this year in June and was advised we needed a new mass air flow sensor and also that the timing belt which they had replaced last December had slipped off and caused an issue with the engine which is when they advised to me that my mom would have to pay for it. They don't take pertinent notes within their service system. It took me calling daily to this location as well as the 800# to get a resolution. Car was with dealership for over 15 days..most of that time w/of a loaner car. So yes we had to pay to get the engine replaced is what they said, they said the car would not move. At every angle they kept telling me we would have to pay. It was only after the 2 weeks and numerous phone calls from me and the rep from the 800#and some investigating on my end did this service location say they would take care of it. Guess what, once it was determined they had to foot the bill we no longer needed a new engine, the car crank right up. No 10 hours of labor, no $6 thousand engine..a miracle right. Well not exactly bc as I stated the car is sputtering and coughing again and the service lights are on once again. It's a Saturday and per the service manager they can't see the car till Tuesday and won't have loaners till Wednesday. I tell ya, I just don't like this service location. The kicker is mom is shopping for a new car, wanted another volvo.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great sales team

    I am in the process of purchasing my second Volvo Volvo of Columbus! When I purchased my first car the sales team was so knowledgeable! They were ...


    Show Full Review

    I am in the process of purchasing my second Volvo Volvo of Columbus! When I purchased my first car the sales team was so knowledgeable! They were very helpful when it came time to service my car as well. I am now two years later buying my second Volvo! Parker kirchinger has been so helpful and so has the the sales manager! I will continue purchasing my cars thru the Volvo of Columbus dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews