Reviews

Average Ratings

4.2
116 lifetime reviews.
  • New Car

    I would like to take the time to thank the staff of Auto Wholesale Direct for their help in locating a car for my wife and I. We had make several ...

    Dealer Response

    Mr. Clark, It was a pleasure helping you and your wife with your new 2016 Impala. We hope that you are enjoying that beautiful car. Please let us ...


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    I would like to take the time to thank the staff of Auto Wholesale Direct for their help in locating a car for my wife and I. We had make several attempts to locate and purchase a car at several of the local dealers. My wife wanted a certain make and model which none of the dealers had and they all tried to talk her into something she didn‘t want. That is until we went to Auto Wholesale Direct, we told them what we wanted and within a couple weeks we picked it up and it was everything she was looking for. The transaction was so smooth that it only took about thirty minutes and we were driving home. I would highly recommend to anyone looking to purchase a automobile to pay them a visit. Again Thank You for all your help and when I can afford it I will be back looking for a new truck for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Clark, It was a pleasure helping you and your wife with your new 2016 Impala. We hope that you are enjoying that beautiful car. Please let us know when we can help you in the future. Take Care, Your friends at Wholesale Direct Auto Sales.


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  • Excellent Service!

    My name is Alan Updike, and unfortunately, it became necessary to look for a new used car to replace my 2003 Chevy Tahoe Z71 with 215k miles on...


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    My name is Alan Updike, and unfortunately, it became necessary to look for a new used car to replace my 2003 Chevy Tahoe Z71 with 215k miles on it. I was truly blessed to see the perfect vehicle to meet my needs at Wholesale Direct Auto Sales. I drove down from Williamsburg to the lot on Jefferson Ave in Newport News to check it out. It was a white 2004 Chevy Tahoe Z71 with only 75k miles on it, (to be honest, I thought it was a typo, the mileage could not be that low). I was fortunate and blessed to meet Colton Crabtree, (who I had spoken to on the phone). He gave me the keys to the 04, got the vin number off of my 03 and left me alone to check out the car, while he went to determine the trade in value of my Tahoe. Feeling I was interested in the car, I gave him the information for a finance app. After checking out all the electronics of the 04, I headed out for a test drive. By the time I got back, the finance approval was in. There were a couple of items that I had noticed with the vehicle and upon my return, spoke to Colton about them. He was never defensive, was totally accommodating and addressed every concern I had. I was never pushed into anything at all, the experience in dealing with WDAS and Colton was so much more pleasant than I could ever have imagined in my wildest dreams. Both he and WDAS much much more exceeded my every expectation in every conceivable aspect of purchasing a used car. There is no doubt, I will have no issues in recommending Colton and Wholesale Direct Auto Sales to folks I don't know who ask me about the car, to my friends, and even to my family members. The experience that my wife and I had, was the best experience we have ever had in purchasing ANY car, and being 64 years old, I have bought a car or 2 in my lifetime. Thank you again for such a wonderful experience. I am so very glad to have found a used car dealer who was more interested in customer satisfaction than the stereotypical just get the car off the lot used dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They do not have time....

    I called from out of the area shopping for a vehicle. I found one I was very interested in. When I called to asked a few questions to see if it ...


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    I called from out of the area shopping for a vehicle. I found one I was very interested in. When I called to asked a few questions to see if it was worth the 3hr drive, I was told he did not have time to walk out and check something on the vehicle. I should just look at the pictures. Poor customer service. I'll spend my money somewhere else.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great customer service

    Easy straight forward buying process. It's is little side shop, but service was very smooth and professional!


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    Easy straight forward buying process. It's is little side shop, but service was very smooth and professional!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2007 Pathfinder - great value

    We are incredibly pleased with our reasonably priced 2007 Pathfinder from Wholesale Direct. Mike and his team are true professionals and helped u...


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    We are incredibly pleased with our reasonably priced 2007 Pathfinder from Wholesale Direct. Mike and his team are true professionals and helped us find a quality late model 4x4 AT A REASONABLE PRICE! It's been over a month and we have had ZERO issues with this truck. We have already referred friends to Wholesale Direct because a straight shooting used car sales broker are truly few and far between. Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Up and down experience

    I called there to go look at a BMW 750li and was responded to quickly. Upon arrival I was greeted by Evan. This was the first mistake, very unenth...

    Dealer Response

    Jonathan, I'm sorry about your experience with Evans. Unfortunately, and its completely our fault, but sometimes we get cars in and out so quick ...


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    I called there to go look at a BMW 750li and was responded to quickly. Upon arrival I was greeted by Evan. This was the first mistake, very unenthusiastic salesman. I knew more about the vehicle then he did. When we got inside to go over numbers he was very rude and aggressive. Didn't even consider my offer which was a fair offer on the vehicle. So I walked out. The manager was outside and asked why I was leaving. I explained the situation and Evan walks outside and tells him not to worry about me and to let me leave. The manager however (Colton Crabtree) did a great job handling my situation. He took my offer without sending me a counter offer. I would recommend anybody that goes here to see colton.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jonathan, I'm sorry about your experience with Evans. Unfortunately, and its completely our fault, but sometimes we get cars in and out so quick that our sales people didn't have the time to learn about the vehicle. I'm glad that Colton, was able to help you, and I hope that you give us the opportunity to help you again. Take Care, your friends at Wholesale Direct Auto Sales.


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  • great service

    Evan was was very helpful. And help me find wat i was looking for.


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    Evan was was very helpful. And help me find wat i was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • WHAT A GREAT PLACE TO BUY A CAR!

    If you are looking for a car, Wholesale Direct is where you need to go. I have had really bad luck with used vehicles over the last couple of year...


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    If you are looking for a car, Wholesale Direct is where you need to go. I have had really bad luck with used vehicles over the last couple of years and was a little worried about searching for a car that was dependable and affordable. My family will not buy from any other dealer, so I drove down from Richmond and gave it a shot. Evans not only found me the perfect car, a Toyota Sequoya, the price was lower than expected and came with a warranty since they knew how important the piece of mind was for me that there would be no expensive repairs if something unexpected came up. What you won't find at Wholesale Direct is someone trying to "upsell" you, no pushy salesmen, no gimmicks. What you WILL find is excellent customer service, a great quality vehicle, and realizing that with such great pricing you can afford exactly what you are looking for! I would wish you luck in your car shopping, but with Wholesale Direct you don't need it, they only sell quality vehicles, and if they don't have what you are looking for on their lot they will get it. In 28 years of buying cars,this was the best car buying experience I have ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Finally a quality and honest used car dealer!

    I gave Mr. Evans Helms 5 stars in all categories because he proved true on all levels. Over the past few months I have researched trucks and deale...


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    I gave Mr. Evans Helms 5 stars in all categories because he proved true on all levels. Over the past few months I have researched trucks and dealerships only to be disappointed. Truly was about to throw in the towel when Mr. Evans other customer reviews caught my attention and decided to give another try. The buying process proved to be the best stress free car purchasing experience I have had. Would not hesitate to purchase a vehicle again because I know I will find another quality truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 05' Explorer

    I had Evans as my salesman and he was great. The little things I noticed about the vehicle the next day I took it back to the dealership and they ...


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    I had Evans as my salesman and he was great. The little things I noticed about the vehicle the next day I took it back to the dealership and they fixed everything.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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