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Reviews

Average Ratings

5.0
4 lifetime reviews.
  • What all Car Dealers should aspire to become!

    This is the Car Dealer that all Car Dealers should model themselves after.Buying a Porsche is for many a Dream Come True. The experience should fo...


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    This is the Car Dealer that all Car Dealers should model themselves after.Buying a Porsche is for many a Dream Come True. The experience should follow that philosophy. I can honestly say that experience at The Exchange has exceeded all my expectations. From purchase through service I could not ask for more. They have set the bar so high, I fear taking my other car for service!. Keep up the great work. I cannot wait until the new building is complete. I may ask for an apartment upstairs!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best car sales experience ever!

    In the past I've visited and purchased vehicles from Audi dealers and BMW dealers and as a young Hispanic male customer service at times was below...


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    In the past I've visited and purchased vehicles from Audi dealers and BMW dealers and as a young Hispanic male customer service at times was below average in that sometimes I would not have a salesman come up to me for over 30 minutes. Rather I would have to find a salesman and not be treated like a valued customer who has or is about to purchase a new vehicle. As I researched a new Porsche Macan and called and spoke to Rocco at the Porsche Exchange, he immediately made me feel welcomed and I made an appointment to test drive a new Porsche. Upon my arrival Rocco was so pleasant and very well mannered with a vast knowledge on the vehicle that I wanted to test drive and potentially purchase. At the end Rocco is by far the best salesman I've ever had the pleasure to encounter. While at the Porsche Exchange the owner introduced himself to me and again I felt very comfortable seeing great customer care. I would recommend this dealer to anyone in the market for a new Porsche. I cannot wait to purchase my next new Porsche in a few years at the Porsche Exchange of course.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The Porsche Exchange, Nick Kopp, 2013 Boxster S

    Contacted Nick Kopp at The Porsche Exchange, Highland Park, Illinois via Internet. Nick called me within minutes and we discussed the vehicle I wa...


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    Contacted Nick Kopp at The Porsche Exchange, Highland Park, Illinois via Internet. Nick called me within minutes and we discussed the vehicle I was interested in, including my trade. The deal closed the next day and I ended up selling my car locally. I traveled from Pittsburgh to Chicago to pick up the vehicle. Nick spent a relaxing 30 minutes in the car with me explaining every detail of operating the car and its various systems. Once I was satisfied that the car was as advertised, we completed the paper work and I was on my way. The whole process took no more than an hour including activating the satellite radio. The facility is beautiful, everyone was very polite and helpful from the front desk to the gentlemen that installed my license plate. Nick is very professional, has a detailed knowledge of the product and was well prepared when I arrived. They don't give these cars away, but I felt the deal was fair, the car was as advertised and I would gladly deal with them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Never COntacted

    I was never contacted by this dealer through caars.com

    Dealer Response

    Mr. Blcoh, I apologize but we did not receive an inquiry from you in our system. Perhaps there was a technical issue? Please call me directly so...


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    I was never contacted by this dealer through caars.com

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mr. Blcoh, I apologize but we did not receive an inquiry from you in our system. Perhaps there was a technical issue? Please call me directly so I can be of assistance. - Faris Nijim, Sales Manager


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