Reviews

Average Ratings

4.8
425 lifetime reviews. Includes reviews of Fletcher Jones Audi from DealerRater.com
  • Fletcher Jones Service Dept is Top Notch

    The service department at Fletcher Jones Audi is the best I've dealt with in all my years. Adam Hosko is friendly, knowledgeable and super profess...


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    The service department at Fletcher Jones Audi is the best I've dealt with in all my years. Adam Hosko is friendly, knowledgeable and super professional. My A4 looked perfect after the great exterior detail job done by Adam's crew. Everything was done quickly and I was on my way in no time. I would recommend this service department to anyone I know. I bought my A4 from Brandon Dunne here and couldn't be more pleased with the way I've been treated. Thanks Fletcher Jones Audi.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great service
    July 21, 2017

    I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful


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    I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful

    Does recommend this dealer
    Came in for service or repair

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  • Excellent exeperience
    July 21, 2017

    Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very h...


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    Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpful. Very nice employees... that is what makes a great company.

    Does recommend this dealer
    Came in for service or repair

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  • Recall Service Appointment
    July 17, 2017

    Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transp...


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    Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport to my workplace and the recall repair was completed shortly thereafter. It was a pleasant experience overall.

    Does recommend this dealer
    Came in for service or repair

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  • A6 55k Service
    July 17, 2017

    Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great jo...

    Fletcher Jones Audi

    Hi Bill, Thank you for your wonderful review for our Service Center and team members. Please let us know if we can further assist you. Dan Flood...


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    Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great job as always!

    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Audi

    Hi Bill, Thank you for your wonderful review for our Service Center and team members. Please let us know if we can further assist you. Dan Flood General Manager


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  • One of the easiest and fastest new car purchases
    July 12, 2017

    Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try...

    Fletcher Jones Audi

    Hi Douglas, Thank you for your wonderful review. We are glad Mandi was able to help you get the car of your dreams. Please let us know if we can ...


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    Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try to low ball us on the trade, but you where close so the negotiations where easy. Doug and Edie Porter

    Does recommend this dealer
    Fletcher Jones Audi

    Hi Douglas, Thank you for your wonderful review. We are glad Mandi was able to help you get the car of your dreams. Please let us know if we can assist you further. Dan Flood General Manager


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  • worked with me...
    July 11, 2017

    Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism ...

    Fletcher Jones Audi

    Thank you for taking the time to leave us your wonderful review. I am glad Rodolfo was able to address the issues during your visit. Please let us...


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    Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and efficiently. Had one small issue with a recall labor bill and they fixed that immediately.

    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Audi

    Thank you for taking the time to leave us your wonderful review. I am glad Rodolfo was able to address the issues during your visit. Please let us know if we can assist you any further. Dan Flood General Manager


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  • Excellent Customer Service
    July 11, 2017

    Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having y...

    Fletcher Jones Audi

    Hi Jim, Thank you for your 5 star review. We are glad to hear that Lee and Gerardo were able to provide you with an excellent visit. Please let us...


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    Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your vehicle serviced at FJ Audi.

    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Audi

    Hi Jim, Thank you for your 5 star review. We are glad to hear that Lee and Gerardo were able to provide you with an excellent visit. Please let us know if we can assist you further. Dan Flood General Manager


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  • Outstanding.
    July 10, 2017

    My experience was outstanding from start to finish. Jack Broder is without question the most knowledgeable car salesman I've ever worked with. He ...

    Fletcher Jones Audi

    Congratulations on your new Audi! Thank you so much for taking the time to leave such a wonderful review! We are glad to hear that Jack was able t...


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    My experience was outstanding from start to finish. Jack Broder is without question the most knowledgeable car salesman I've ever worked with. He obtained exactly the vehicle I wanted, there was never any question regarding trust or fairness, and he made the entire process enjoyable.

    Does recommend this dealer
    Fletcher Jones Audi

    Congratulations on your new Audi! Thank you so much for taking the time to leave such a wonderful review! We are glad to hear that Jack was able to help you with all your needs. Please let us know if we can assist you further. Dan Flood General Manager


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  • new vehicle purchase
    July 10, 2017

    The car I wanted was available. Professional and courteous staff. My initial contact was through CarGurus. They responded promptly and communicate...

    Fletcher Jones Audi

    Hi Lori - Congratulations on your new Audi! Thank you for sharing your experience with us and please let us know if we can assist you further. - D...


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    The car I wanted was available. Professional and courteous staff. My initial contact was through CarGurus. They responded promptly and communicated well without being overbearing. It was a great experience. I'd go back again.

    Does recommend this dealer
    Fletcher Jones Audi

    Hi Lori - Congratulations on your new Audi! Thank you for sharing your experience with us and please let us know if we can assist you further. - Dan Flood, General Manager


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