New 888-796-4744 Dealer Website
Used 866-939-4174 Email Dealer
Service 877-739-5715

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Reviews

Average Ratings

4.9
Average based on 102 reviews
  • Great service, on time as promised!

    Attention on arrival and follow up on service provided


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    Attention on arrival and follow up on service provided

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Fjvw is the best!!!!

    Great customer service prompt service and very detail diagnostic report


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    Great customer service prompt service and very detail diagnostic report

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Super friendly and always professional. They get there job done and keep you up to date. It's always a breeze to bring your car in here.


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    Super friendly and always professional. They get there job done and keep you up to date. It's always a breeze to bring your car in here.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Super Service

    Wow! Robert was such a help throughout the process of getting my son's car repaired. He did an excellent and detailed estimate that explained the ...


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    Wow! Robert was such a help throughout the process of getting my son's car repaired. He did an excellent and detailed estimate that explained the urgency of each repair and the reason each repair was needed. He kept in touch with us throughout the repair process and was easy to reach if we had questions. The dealership provided a loaner because the repairs were extensive so we didn't have to worry about transportation while the car was being worked on. The repairs were done carefully. Robert did all he could to make the experience hassle-free - he was knowledgeable and gracious.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Hassle free experience

    Took my car in for service it was ready on the same day within a few hours very happy customer


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    Took my car in for service it was ready on the same day within a few hours very happy customer

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Fantastic Service and Staff

    I just bought a new 2016 Beetle from Matt and he was just great! We connected via email and the entire process was quick and transparent. I felt c...


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    I just bought a new 2016 Beetle from Matt and he was just great! We connected via email and the entire process was quick and transparent. I felt completely comfortable the entire time and I left very, very happy. Thanks Matt, you're the best!! Thanks FJMG for the great experience. Beautiful showroom and very friendly staff, these are very much appreciated! I'll be back next time, definitely.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Courteous and Accommodating

    Came in for brake pedal clip recall. Service rep Adam K was very courteous and accommodating throughout entire process. Service was prompt. Was fi...


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    Came in for brake pedal clip recall. Service rep Adam K was very courteous and accommodating throughout entire process. Service was prompt. Was finished within an hour.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great service as always

    I appreciate how Fletcher Jones accommodated my needs, in this case, storing my car for a few days while I was out of town. Service was efficient,...


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    I appreciate how Fletcher Jones accommodated my needs, in this case, storing my car for a few days while I was out of town. Service was efficient, professional and convenient.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Fletcher Jones VW Service Review for 5/10/16

    I had to drop car off -- w/o appointment -- for check-up prior to long road trip in 2 days. Servando Lopez managed everything w/o delay. The car w...


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    I had to drop car off -- w/o appointment -- for check-up prior to long road trip in 2 days. Servando Lopez managed everything w/o delay. The car was ready in a few hours w/ a full report of status of tires, fluids and engine analysis.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great Service

    Great Service and fast turn around to getting my car repaired. Brought in the car because it couldn't start. Resolved it the next day. Robert the ...


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    Great Service and fast turn around to getting my car repaired. Brought in the car because it couldn't start. Resolved it the next day. Robert the service tech was on point and got the service done quick. thanks again

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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