Fields Chrysler Jeep Dodge RAM

New 866-670-6140 Dealer Website
Used 866-522-4077 Email Dealer
Service 866-868-0969

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 19 reviews.
  • Top notch 5 Star dealer!

    Fields is a excellent dealer to buy from. They are honest and have a unbelievable staff. If you are looking to be treated with the utmost respect ...

    Dealer Response

    Hi, Mr. Pacyga, thank you for sharing your wonderful feedback. We are delighted to learn you enjoyed your experience with our team. Our number one...


    Show Full Review

    Fields is a excellent dealer to buy from. They are honest and have a unbelievable staff. If you are looking to be treated with the utmost respect along with outstanding service please consider buying from them. The sales manager Patrick O'Donnell is the best around. If you are looking for service Colleen will make sure that you are taken care of. Myself and my family have purchased 4 vehicles here in the past 4 years and we wouldn't think of dealing with anyone else. My most recent vehicle was purchased from the sales associate JW. He was outstanding. I would highly recommend checking them out.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Mr. Pacyga, thank you for sharing your wonderful feedback. We are delighted to learn you enjoyed your experience with our team. Our number one priority is to provide our customers with the best possible experience. On behalf of our entire team, thank you for trusting us with the care of your vehicle. We look forward to serving you in the future. Best Regards, Jim Moyer, General Manager.


    Hide Full Review
  • Top notch dealer !

    I just purchased a brand new Jeep Grand Cherokee SRT yesterday evening. Patrick O'Donnell and David Slack assisted me in my new purchase. They tre...

    Dealer Response

    Thank you, Brad, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn ...


    Show Full Review

    I just purchased a brand new Jeep Grand Cherokee SRT yesterday evening. Patrick O'Donnell and David Slack assisted me in my new purchase. They treated me with the utmost respect and went above and beyond while helping me in the buying process. The dealership is one of the nicest that I have ever been to. I have owned many vehicles in my time and visited many dealerships. Nothing compared to the New Fields Jeep. This is the second vehicle that I have purchased from them and would not go to any other. If you are looking to be treated like a valued customer and want top notch service I wouldn't go anywhere but here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Brad, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Jim Moyer, General Manager.


    Hide Full Review
  • Amazing place!

    I was in the market for a mini SUV and wasn't really even looking for a Jeep, however after visiting this dealership and working with Shawn and Ro...

    Dealer Response

    Thank you. We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience. If there is anything...


    Show Full Review

    I was in the market for a mini SUV and wasn't really even looking for a Jeep, however after visiting this dealership and working with Shawn and Ron the Manager I left with a 2015 Jeep Cherokee! Shawn was fantastic to work with and really took his time to make sure that I was comfortable and making the decisions that were best for me, instead of pushing me to do something else for the benefit of the dealership like some places would. He was patient and answered all of my questions and at the end of the day I received a deal I could not refuse. The experience I had here is what made me decide to go with Jeep and I don't see myself dealing with any other dealership or sales person in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Jim Moyer, General Manager.


    Hide Full Review
  • Great experience

    Wow ,great staff and beautiful dealership. Great deal and inventory.

    Dealer Response

    Thank you for your high marks! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. ...


    Show Full Review

    Wow ,great staff and beautiful dealership. Great deal and inventory.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your high marks! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Jim Moyer, General Manager.


    Hide Full Review
  • Great experience!

    I just purchased a 2015 Jeep Cherokee lattitude. As, a recently divorced single gal, I was extremely nervous making my first automobile purchase, ...

    Dealer Response

    Thank you, Pamela. We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Be...


    Show Full Review

    I just purchased a 2015 Jeep Cherokee lattitude. As, a recently divorced single gal, I was extremely nervous making my first automobile purchase, without my ex. I could not have had a better salesman than David Slack. No pressure , and he was extremely patient with me. Jim the general manager was equally helpful along with Jafari, the finance manager. I never felt taken advantage of, being a woman alone, not by anyone! I would highly recommend Fields to anyone who will listen! Thank you all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Pamela. We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Jim Moyer, General Manager.


    Hide Full Review
  • Horible service experience!

    Where do I start? I went there on Monday for oil change. The guy, who greeted us walked around car to perform their famous vehicle inspection and ...

    Dealer Response

    Thank you for your feedback, Viktoria. We sincerely appreciate it. In the time since your review, we've made several changes in staff and our poli...


    Show Full Review

    Where do I start? I went there on Monday for oil change. The guy, who greeted us walked around car to perform their famous vehicle inspection and after that started well memorized speech, suggesting half synthetic oil for better car performance and well being. You would think what's wrong with that? Well nothing, except I've wheeled in brand new Jeep Cherokee with Diesel engine. And manual, which Thank God we actually read, in big bold letters suggests only full synthetic oil for diesel engine! To our amazement, guy, who "inspected the car" didn't even see the Diesel sign on the back of the vehicle, nor detailed engine information he had on his tablet screen. He was soooo surprised when we pointed that out. To us it was alarming. Anyway, they did the oil change and complimentary car wash. Now, we know there is nothing for free and probably should not expect exceptionally good free car wash, but at leased it shouldn't be damaging: somebody sprayed water on the car and went on buffing it with the rag. My brand new Jeep Cherokee is now all covered in tiny circular scratches and the plastic trim parts are scraped really bad! BEWARE! Do not let them wash your car if you want to save your finish! We called the manager to show him the "sanding" job they did and he offered us...another car wash! Also, when we called to schedule an appointment, they told us there is no need and we can use the express lanes, but then they charged us "Express lane fee"! That was the most unfortunate and worse service experience ever!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, Viktoria. We sincerely appreciate it. In the time since your review, we've made several changes in staff and our policies to ensure that all of our customers are treated consistently with the highest level of professionalism. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Moyer, General Manager, at (847) 446-5100, or via email at jmoyer@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Moyer, General Manager.


    Hide Full Review
  • Great deals and great service!!!

    I've purchased all my Jeeps from Fields Jeep. I have been to other Jeep dealerships which are no comparison in price and in service. I have sent m...

    Dealer Response

    Thank you so much for your kind comments. I'm so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicate...


    Show Full Review

    I've purchased all my Jeeps from Fields Jeep. I have been to other Jeep dealerships which are no comparison in price and in service. I have sent many of my family and friends to see Jeff Malec and they had the same friendly and quality experience. Last week, I took my parents there to trade-in their old Jeep for a newer Jeep. Jeff who is a very friendly, honest and respectful salesperson helped my parents find a Jeep that they liked and fit their budget. I have been to several dealerships and dealt with many salespeople in the past and had bad experiences with being too pushy or trying to sell you something you did not want or need. I have been to Fields to service my Jeep throughout the years and have had good experiences as well. I am not surprised purchasing another Jeep from Jeff and Fields Jeep. I would highly continue to recommend them to my family and friends and to anyone who would like to receive quality service and quality care during and after the sale.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind comments. I'm so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Jim Moyer, General Manager.


    Hide Full Review
  • Great dealer !

    I bought my last vehicle from Fields and had it serviced there. It was a good buying experience and good service. I just bought a new Jeep from th...

    Dealer Response

    This is definitely great to learn! Please don't hesitate to make me aware if there is any manner in which we may additionally supplement your curr...


    Show Full Review

    I bought my last vehicle from Fields and had it serviced there. It was a good buying experience and good service. I just bought a new Jeep from them and the experience was great. David Slack was everything you'd want in a sales rep - no pressure, consultative, helpful. The finance person, Sal, was a pro and made all the financing and paperwork easy. They treated me like they really valued my business and were very fair is every aspect. This is a great dealership and I will continue to give them my business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This is definitely great to learn! Please don't hesitate to make me aware if there is any manner in which we may additionally supplement your current or future experience with us. Kindly, Jim Moyer, General Manager.


    Hide Full Review
  • First time Fields customer. I WILL be back.

    This was our first trip to Chicago for a car. We called the day before and spoke to Roberto (excellent Salesman highly recommend him). We drove fr...

    Dealer Response

    We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit! If there is anything we may ...


    Show Full Review

    This was our first trip to Chicago for a car. We called the day before and spoke to Roberto (excellent Salesman highly recommend him). We drove from 3 1/2 hours away and had only a couple of hours to do the deal before they closed on a Saturday. We got there and some on asked us right away if we needed help, told them we were waiting for Roberto, it was his manager, and he brought the 2011 Subaru Outback up for us to test drive while Roberto was with another client. When Roberto was finished with his other clients, he was very knowledgeable about the car since he came from a Subaru dealership previously. After a 20 Minute negotiation we bought it and are very pleased with this purchase. One last comment about customer service. We were on our way home and by this time had the headlights on. we notice that the passenger side light was out. Since they were already closed I called back left a message about it and they sent me a new bulb. I replaced it myself, since we weren't going to drive back, and I was fine with that. I would highly recommend them and my wife and I will be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Jim Moyer, General Manager.


    Hide Full Review
  • FIELDS CHRYSLER DODGE JEEP RAM OF GLENVIEW

    Fields of Glenview, made me a dodge fan for life. I The internet sales team contacted me and was super friendly and very customer friendly, Sam an...

    Dealer Response

    Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedica...


    Show Full Review

    Fields of Glenview, made me a dodge fan for life. I The internet sales team contacted me and was super friendly and very customer friendly, Sam and Roberto in the sales department were wonderful, gave me the best deal in illinois on my 2014 Dodge challenger, Roberto was honest ,and not pushy like some other dealerships I visited. Finance Manager Jabari was excellent, fast and efficient with all the details. NO HIDDEN COST. I can't say enough about this dealership. Go and see for yourself.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Jim Moyer, General Manager.


    Hide Full Review