Capitol Chevrolet

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
355 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 4, 2020

    Fantastic service and an exceptional sales experience. Capitol proves there is a solid, proper and honest way to operate a car dealership, and they have... the team to back that message up, all the way. New facilities are incredible, selection was outstanding - Completely impressed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    That's wonderful to see, Tom! We're happy to learn that your impression of our facility was memorable. We truly appreciate your kind feedback and look... forward to working with you again.

  • 5.0 out of 5
    April 27, 2020

    Mark fast is an incredible service advisor. Capital Chevrolet has a great service department

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2020

    Loved it !!! Mario was AMAZING !!! I will be a repeat customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2020

    Didn?t fill def tank like I asked, fleet manager made everything go quickly. Nice place people were helpful. When you spend that kind of money , all fluids... should have been full. Never had that issue with fords that I have purchased

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 3, 2019

    Hand and finger oil marks on inside and outside of truck, oil running down by front right headlight someone did care about my truck. 5128 miles on truck... 1st oil change. I will not return for any reason. Service was 11/29/19 7:30am appointment.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I will not return and this is not a baseball game were you get three strikes and your out. Your out!!!

  • 5.0 out of 5
    September 11, 2019

    Buying a new truck was a great experience, from sales to signing, for my choice of a pickup. Saleslady Mina Compos, helped me find the perfect pickup... I was hopeing for, She went to every effort to find the best terms for me, and I drove it home the same day. The personel in every department made certain I was completly satisfied before I left, and Mina showed me all the details, and how to use the trucks options and features. Capitol Chevrolet is a great team, and also has a expert service center to handle all your warrenty and needs to keep your car in perfect shape.Terry Saunders.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 3.0 out of 5
    June 28, 2019

    Took just over 2 hours...as I went up to ask...the tech met me saying its almost done. Said the employee that previously changed oil stripped the pan... drain bolt and he is no longer employed there. I said wait...the threads or the head of bolt. He said head of bolt. Guess it's fixed but why not come tell me that there is a issue and may take longer. Then show me the old bolt and look at new bolt so I can see that it's fixed would have been nice.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Martin, thank you for taking the time to share your feedback with us. We are sorry for your frustration and do agree that we should have communicat...ed this to you as a courtesy. Please stop in at your convenience to have the plug inspected if you are so willing. Thank you in advance. Sincerely, Capitol Chevrolet

  • 4.0 out of 5
    June 23, 2019

    We had a very good experience with Capitol, it took a little longer than we would've liked to close the deal and I didn't get the exact price I wanted.... BUT this dealership was one of the best car buying experiences we've ever had. They moved on price and our salesman was real (no beating around the bush) and personable which was so refreshing compared to other dealerships blowing smoke. Well done Kevin!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 12, 2019

    In my original review I had some concerns. Most of the time when I have done a review of any kind I never hear back or they just blow me off with some... lame excuse. Not these guys, they responded with an appropriate explanations. They get an A+ in communication. Most of our challenges in life are caused by poor communication. This service department will continue to get my business because I think they are honest and I can trust what they tell me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 9, 2019

    Very good. Easy to work with. We appreciate many of the employees there

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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