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Purchased used car w/ applied dealer warranty. Had to spent more than $1k before my 1st note. They were suppose to reimburse me, but has failed to do... so. 100 plus inspection is a joke. They put me & my son at risk in an unsafe vehicle. I trusted their shop but 2nd opinions showed otherwise. CHECK before you sign, their cooperation is over afterwards.
Hello, I am sorry to learn of any service that may have led to your distrust and would like the opportunity to speak with you about the matter. Would... you please reach out to me at your earliest convenience? Sincerely, Reputation Manager Reviews@allstarautomotive.com (225) 930-4147
All Star Hyundai of Baton Rouge is a top notch dealership. I had a great experience with the purchase of a 2018 Hyundai Ionic Limited hybrid. I first went... to the website and inquired about the Ionic via a link. I was contacted promptly by email. I first contacted the sales manager Thomas Wyant Jr about the price and he quoted me a fair market price for the vehicle. I then spoke to him over the phone and he was very friendly and helpful. He then put me in contact with Larry Sykes, the salesman. Larry was also very friendly and helpful with my purchase. I give 5 stars to the dealership and to Thomas and Larry.
Thanks for the amazing review, David! We will be sure to thank Thomas and Larry for giving you such top-notch service. Let us know if there is anythin...g else we can help you with. Congrats on the purchase of your new vehicle and we look forward to your next visit!
We went to look for a car but were not really in need of one. However when we test drove a couple of cars at All Star Hyundai, the Sonata and the Elantra... we liked the cars. We negotiated with the manager, switched from 2014 to 2015 and also changed our minds about the color several times. He was very patient and worked with us to give us a good deal. We were happy with the final outcome. We made a couple of trips on the same day as we had to think about it. We traded our old car and we got a fair price for it.
Dee, thanks for taking the time to share your experience with us. We work hard to ensure we are providing a great experience for our customers and we ...are elated to see that you are happy with your purchase. We look forward to seeing you again soon and welcome to our All Star family!
Rodney Herbert was excellent and finding me a car plus it didn’t take long @ all this is my third car from him I would recommend anyone 2 get a car... from him
Thank you for taking the time to leave us a five-star rating and great review. We are sorry to hear about your car but we are happy to know we were ab...le to help you. It is great that Rodney was excellent in helping you find your car and that you have been a loyal customer. We hope that you will continue to visit us in the future! Have a good day!
It was a great experience. Excellent customer service from the manager and the sales person Mr Thomas Powers. If you are looking for a car, I recommend... this dealer.
Hi Lilliam, We enjoyed working with you and we will share your feedback with Thomas. Congrats on your car and thanks for the recommendation!
The whole experience was great from the salesman, Jude to the financing.
Robyn, we love hearing about customers that have a great experience at All Star Hyundai, and we are glad you are one of them! Congratulations on the p...urchase of your new vehicle, and welcome to the All Star Family!
Scheduling service is a problem. They expect you to wait a week when you have an Engine light on and then when you show up for the appointment some one's... oil change takes priority over your problem!
Purvis, thank you for taking the time to bring this matter to our attention. We understand your frustration and need for your vehicle to be repaired. ...Our records indicate you have an appointment today with our Service Department. Please let us know if we can be of any further assistance.
Oil Change Service to my 2013 ACURA TLX which was purchased from this dealership was an exceptional and timely visit. On an earlier occasion I returned... to dealership for a 2nd purchased on a 2014 Chevy Tahoe with 49K miles with No ReMote Start or DVD Entertainment System. Dealership asking $38,000. Even Cargurus listed as OVER-PRICED!! I do not feel that I was not given the Best Deal possible to obtain SUV. Drove 6.5 hours to SEGUIN, Tx for a 2013 GMC DENALI with 57K miles for $31.300.00 with ReMote Start and DVD Entertainment System.
Kavins, thank you for taking the time to bring this matter to our attention. While we are very happy to hear your service appointment was satisfactory..., we are saddened to know we were unable to assist you with your 2nd vehicle purchase. We hope you will continue as our customer for life.
The service of my 2016 Sonata was both excellent and expeditious. Thanks to Mary and the service team for all your help!!!
Joyce, we are very happy to hear that you had a positive experience at our dealership! Mary and the entire All Star Hyundai team would like to thank y...ou for coming in, and we look forward to seeing you at your next service appointment!
Had new key made and two new key faubs programmed. The new key doesn't work in door and is really hard to turn in ignition but key faubs work great. I'm... sure they will fix the key.
James, thank you for taking the time to share your 5-star experience with us. Please know that we are here to help, so do not hesitate to give us a ca...ll to get your keys working properly. We appreciate your business and look forward to seeing you again!