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Reviews

Average Ratings

4.5
Average based on 163 reviews
  • Great Service

    We went to look for a car but were not really in need of one. However when we test drove a couple of cars at All Star Hyundai, the Sonata and the ...

    Dealer Response

    Dee, thanks for taking the time to share your experience with us. We work hard to ensure we are providing a great experience for our customers and...


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    We went to look for a car but were not really in need of one. However when we test drove a couple of cars at All Star Hyundai, the Sonata and the Elantra we liked the cars. We negotiated with the manager, switched from 2014 to 2015 and also changed our minds about the color several times. He was very patient and worked with us to give us a good deal. We were happy with the final outcome. We made a couple of trips on the same day as we had to think about it. We traded our old car and we got a fair price for it.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Dee, thanks for taking the time to share your experience with us. We work hard to ensure we are providing a great experience for our customers and we are elated to see that you are happy with your purchase. We look forward to seeing you again soon and welcome to our All Star family!


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  • Recent Purchase

    Recent flood victim and in need of a replacement vehicle. Prompt attention to my needs.

    Dealer Response

    Marilea, thank you for taking the time to share this feedback with us. We are sorry to hear about your vehicle being flooded, but we are so happy ...


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    Recent flood victim and in need of a replacement vehicle. Prompt attention to my needs.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marilea, thank you for taking the time to share this feedback with us. We are sorry to hear about your vehicle being flooded, but we are so happy to hear you were able to get a new vehicle! Congratulations on your new vehicle purchase, and welcome to the All Star Family!


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  • Review

    My overall experience was wonderful. The staff went over and beyond to sastify my needs

    Dealer Response

    Kylie, we are thrilled that you had a positive experience! The entire All Star Hyundai team appreciates your feedback. We look forward to a lastin...


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    My overall experience was wonderful. The staff went over and beyond to sastify my needs

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kylie, we are thrilled that you had a positive experience! The entire All Star Hyundai team appreciates your feedback. We look forward to a lasting relationship with you and thank you for coming in!


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  • Hyundai review

    No hassle, great sales person (Cheri) and much help along the way.

    Dealer Response

    Michelle, thank you for taking the time to write this great review! We are happy to hear that your recent purchase was hassle-free! :) Congratulat...


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    No hassle, great sales person (Cheri) and much help along the way.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle, thank you for taking the time to write this great review! We are happy to hear that your recent purchase was hassle-free! :) Congratulations on your new car and welcome to the All Star Family!


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  • Awesome Service

    I've worked with my salesman before and as always everything was spectacular.

    Dealer Response

    Thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again!


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    I've worked with my salesman before and as always everything was spectacular.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again!


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  • All Star Super Service

    Excellent service. I dropped my Velostar off the evening before for service. The repairs were completed before 9am. When I stopped by to pick up m...

    Dealer Response

    Deborah, thank you for sharing this great feedback with us! The goal of our service department at All Star Hyundai is taking care of our customers...


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    Excellent service. I dropped my Velostar off the evening before for service. The repairs were completed before 9am. When I stopped by to pick up my car it was explained I needed tires rotated but there was a coupon that had been applied to my vehicle. Wow! That's above and beyond customer service. The service personal are exceptional as always. The check out was quick and my car mats had been cleaned. They removed the sheet rock dust that had gotten on them from cleaning out a friends house. I highly recommend All Star Hyundai.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Deborah, thank you for sharing this great feedback with us! The goal of our service department at All Star Hyundai is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thank you for coming in, and we look forward to seeing you again!


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  • Telecommunications Coordinator

    Awesome, Paul is Service is Great and Ja'Kayla Johnson in Scheduling, Quick and Loved the Service

    Dealer Response

    Robert, thank you for taking the time to write this 5-star review! Our team appreciates the great feedback, and we look forward to seeing you again!


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    Awesome, Paul is Service is Great and Ja'Kayla Johnson in Scheduling, Quick and Loved the Service

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for taking the time to write this 5-star review! Our team appreciates the great feedback, and we look forward to seeing you again!


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  • Good Experience

    While the service experience at All Star Hyundai has steadily declined over the four years I have had my Azera serviced there, I did have an excel...

    Dealer Response

    Glenn, thank you for taking the time to share this feedback with us. We truly appreciate you choosing our Service Department at All Star Hyundai t...


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    While the service experience at All Star Hyundai has steadily declined over the four years I have had my Azera serviced there, I did have an excellent experience on my recent visit. Brad, the service rep, was courteous and very helpful with issues regarding my online services and my routine service was completed promptly. I'll keep going back to All Star.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glenn, thank you for taking the time to share this feedback with us. We truly appreciate you choosing our Service Department at All Star Hyundai to service and repair your Azera. Our team is happy to hear your recent experience at our dealership was satisfactory! Thank you for coming in, and we look forward to a lasting relationship with you!


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  • 3 Hot weeks!!

    My air was out 3 weeks. My service advisor was the absolute best. She kept me informed at all times with what was going on during the service. It'...

    Dealer Response

    Thank you for taking the time to share your review with us. We are proud to have a team of highly skilled technicians that can quickly and efficie...


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    My air was out 3 weeks. My service advisor was the absolute best. She kept me informed at all times with what was going on during the service. It's blowing nice clean cool air. It was even cleaned inside and out once I picked it up. I was impressed!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your review with us. We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We appreciate your business and look forward to seeing you again!


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  • All Star Hyundai

    My experience with the sales person( Mr. Rodney Hebert) was great. He took me to test drive as many Santa Fes as I wanted too until I felt comfort...

    Dealer Response

    Please accept our apologies for not meeting your expectations during your purchase experience. Excellent treatment is the primary goal of our sal...


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    My experience with the sales person( Mr. Rodney Hebert) was great. He took me to test drive as many Santa Fes as I wanted too until I felt comfortable. He was awesome! However the finance person ( Mr. Robert Jackson) was very rude and he kept pushing papers in my face to sign. One of the major problems is that he did not explain anything to me . (ex: my percent rate and payments ect.) and I got up to see about my friend because she was upset about the different fees I would have to pay . He was VERY RUDE!!! I would not recommend him to anyone. Mr. Rodney was great and he is the reason I did not walk out on Mr. Jackson !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Please accept our apologies for not meeting your expectations during your purchase experience. Excellent treatment is the primary goal of our sales staff. Each All Star representative has pledged to be courteous, respectful, up front, honest, and extremely helpful in giving our customers the knowledge and tools needed to make an informed decision about their vehicles. On behalf of All Star Automotive Group, we appreciate your business and thank you for bringing this to our attention.


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