Reviews

Average Ratings

4.9
147 lifetime reviews.
  • Best place to buy a new Toyota

    I was engaged in negotiations with 6 Toyota dealers in Greater DC area at the end of May. The only Passport Toyota did not drag me into endless pr...

    Dealer Response

    We appreciate your great review, Mike! We're thrilled you found the process easy and enjoyable. Thanks for coming in. We hope to see you again!


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    I was engaged in negotiations with 6 Toyota dealers in Greater DC area at the end of May. The only Passport Toyota did not drag me into endless process and negotiations. Negotiations at Passport were frank and short. Passport Toyota saved so much time! The staff was very polite and professional. The whole process of buying a car was easy due to the customer-first approach. Also, I was pleasantly surprised to see a cool atmosphere in the dealership. What a team! They surely, have great time working together, and that "spills over" to all those around them. Special thanks and compliments to Mike Hawkes and Jimmy Torres. Great job! Kestutis Vaskelevicius

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your great review, Mike! We're thrilled you found the process easy and enjoyable. Thanks for coming in. We hope to see you again!


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  • LOVE PASSPORT TOYOTA

    I absolutely loved my experience shopping at passport toyota. I highly recommend their friendly staff to anyone shopping for a new or used vehicle...


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    I absolutely loved my experience shopping at passport toyota. I highly recommend their friendly staff to anyone shopping for a new or used vehicle. They also have a great service team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    One of the BEST car shopping experiences. Not only did I get a Great car, I got a Great deal! I was treated like family and NO Pressure. Mike D...

    Dealer Response

    Thanks for sharing your feedback, Ericka! We will always strive to get you the best car at the best price. Our team will be thrilled to hear of yo...


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    One of the BEST car shopping experiences. Not only did I get a Great car, I got a Great deal! I was treated like family and NO Pressure. Mike Davis is the MAN! Overall, Toyota of Passport is a great place to have your car serviced and to buy a new or used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your feedback, Ericka! We will always strive to get you the best car at the best price. Our team will be thrilled to hear of your great review. Congrats on your purchase!


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  • Great experience

    TJ Barnett was great easy to work with and very helpful, pacient even though we arrived at the dealer close to closing she still helped use like ...

    Dealer Response

    Hi Brian, thank you for leaving us a review! We're glad to hear that you got the five-star experience working with TJ. Please let us know if we ca...


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    TJ Barnett was great easy to work with and very helpful, pacient even though we arrived at the dealer close to closing she still helped use like normal

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Brian, thank you for leaving us a review! We're glad to hear that you got the five-star experience working with TJ. Please let us know if we can help you again in the future. We look forward to seeing you!


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  • Best buying experience in 44 years

    Michael Dahn is the best salesman in our buying experience. He went the extra mile for us as we flew in from overseas on an early Saturday mornin...

    Dealer Response

    We truly appreciate your spectacular review! We enjoy going the extra mile to get you what you want for the best price in town! Thanks for sharing...


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    Michael Dahn is the best salesman in our buying experience. He went the extra mile for us as we flew in from overseas on an early Saturday morning where he picked us up at the Suitland metro. He and Cameron saved us $6000 off MSRP. No other local dealer came close to their professionalism.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We truly appreciate your spectacular review! We enjoy going the extra mile to get you what you want for the best price in town! Thanks for sharing your review and we hope to see you again!


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  • One of the best dealerships in the area

    My car (2012 Lexus ES 350) has been regularly serviced by this dealer for approx. 2 years. I've had a good experience every time. Ashley Kern wa...

    Dealer Response

    Thank you for your kind review, Lex! We're always happy to help and appreciate your business. We look forward to working with you again!


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    My car (2012 Lexus ES 350) has been regularly serviced by this dealer for approx. 2 years. I've had a good experience every time. Ashley Kern was my Service Manager today and this was the most efficient experience. She kept me updated throughout the process. Very kind and personable professional who made sure I (and my car) was well taken care of. I look forward to working with her again.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind review, Lex! We're always happy to help and appreciate your business. We look forward to working with you again!


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  • Car service.

    Made a last minute request to have my car serviced for a 75,000 mile check up and was taken care of with no problems. Customer service Rep was ex...

    Dealer Response

    Thanks for your great review! Happy driving!


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    Made a last minute request to have my car serviced for a 75,000 mile check up and was taken care of with no problems. Customer service Rep was excellent and I was out in record time. I have had nothing but the best service from Passport Toyota and can't say enough about the excellent service. Keep up the great service Passport Toyota and my service representative.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for your great review! Happy driving!


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  • Two good deals with 1 year

    Within the past year I purchase a Lexus GS-350 AWD and a Toyota 4Runner. Both were priced better than anywhere else I could find. The only negativ...

    Dealer Response

    Thank you for your review and your business! We're happy to hear that we provided you with great prices on your vehicles. We appreciate your pat...


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    Within the past year I purchase a Lexus GS-350 AWD and a Toyota 4Runner. Both were priced better than anywhere else I could find. The only negative is the buying process takes way too long, 4-5 hours.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review and your business! We're happy to hear that we provided you with great prices on your vehicles. We appreciate your patience during the buying process; we'll pass along your feedback to our management team so we can work on improving. We hope to see you again, just let us know if there's anything else we can do for you!


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  • Go Here

    Service is always awesome regardless if its an already scheduled appointment or walk in. Ive been going there for several years now and have not ...

    Dealer Response

    Thank you for the review! We're glad that our service team was able to provide you with a five-star experience. We appreciate your business and lo...


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    Service is always awesome regardless if its an already scheduled appointment or walk in. Ive been going there for several years now and have not been disappointed. If your toyota needs quality work and you appreciate good customer service, this is the place! Ive already told several others and they echo the same sentiment. For the record, I am not an empolyee of Toyota... just a customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the review! We're glad that our service team was able to provide you with a five-star experience. We appreciate your business and look forward to serving you again in the future.


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  • My Maintenance Experience

    I Never get dissapointed by The Passport Personnel , Ashley Kern & Marlon Marierose Always make My day goes easy while I wait for My Camry to get ...

    Dealer Response

    Ricardo, thank you for taking the time to write us this great review! Ashley and Marlon will be glad to hear how much you've appreciated their car...


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    I Never get dissapointed by The Passport Personnel , Ashley Kern & Marlon Marierose Always make My day goes easy while I wait for My Camry to get Service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ricardo, thank you for taking the time to write us this great review! Ashley and Marlon will be glad to hear how much you've appreciated their care. We are thrilled to have had your repeat business and made such a positive impression each time. Please feel free to contact us anytime if you ever have any questions or concerns.


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