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Reviews

Average Ratings

4.8
139 lifetime reviews.
  • Excellent Service ¿¿¿¿¿

    Hello my name is Evelyn and I purchased my Toyota Red Rav 4 from Maria Marquez. She was so amazing one of the best sales persons there she was ver...

    Dealer Response

    Evelyn, thank you for taking the time to write us this great review. Maria will be glad to hear how much you appreciated her help. Our staff works...


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    Hello my name is Evelyn and I purchased my Toyota Red Rav 4 from Maria Marquez. She was so amazing one of the best sales persons there she was very honest, diligent and patient. The entire staff was amazing and I got awesome great discount and financing. They work with you here. Go see Maria Marquez, she's the best and will make you satisfied with your dream car ¿. I enjoyed my experience there and I recommend this Toyota Dealership for anyone who wants to either fully purchase their. Ew car or finance it. They beat many credit unions. They work with you here and are very honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Evelyn, thank you for taking the time to write us this great review. Maria will be glad to hear how much you appreciated her help. Our staff works hard to find the right car for our customers and to make sure the deal we make best fits their needs. We endeavor to give the kind of honest and welcoming care you received. Please feel free to contact us anytime if you ever have any questions or concerns.


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  • Go Here

    Service is always awesome regardless if its an already scheduled appointment or walk in. Ive been going there for several years now and have not ...

    Dealer Response

    Thank you for the review! We're glad that our service team was able to provide you with a five-star experience. We appreciate your business and lo...


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    Service is always awesome regardless if its an already scheduled appointment or walk in. Ive been going there for several years now and have not been disappointed. If your toyota needs quality work and you appreciate good customer service, this is the place! Ive already told several others and they echo the same sentiment. For the record, I am not an empolyee of Toyota... just a customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We're glad that our service team was able to provide you with a five-star experience. We appreciate your business and look forward to serving you again in the future.


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  • My Maintenance Experience

    I Never get dissapointed by The Passport Personnel , Ashley Kern & Marlon Marierose Always make My day goes easy while I wait for My Camry to get ...

    Dealer Response

    Ricardo, thank you for taking the time to write us this great review! Ashley and Marlon will be glad to hear how much you've appreciated their car...


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    I Never get dissapointed by The Passport Personnel , Ashley Kern & Marlon Marierose Always make My day goes easy while I wait for My Camry to get Service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ricardo, thank you for taking the time to write us this great review! Ashley and Marlon will be glad to hear how much you've appreciated their care. We are thrilled to have had your repeat business and made such a positive impression each time. Please feel free to contact us anytime if you ever have any questions or concerns.


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  • Excellent Service ¿¿¿¿¿

    Hello my name is Evelyn and I purchased my Toyota Red Rav 4 from Maria Marquez. She was so amazing one of the best sales persons there she was ver...

    Dealer Response

    Evelyn, we appreciate the five-star review! We are proud of Maria and all our staff for their hard work at creating a welcoming and professional e...


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    Hello my name is Evelyn and I purchased my Toyota Red Rav 4 from Maria Marquez. She was so amazing one of the best sales persons there she was very honest, diligent and patient. The entire staff was amazing and I got awesome great discount and financing. They work with you here. Go see Maria Marquez, she's the best and will make you satisfied with your dream car ¿. I enjoyed my experience there and I recommend this Toyota Dealership for anyone who wants to either fully purchase their. Ew car or finance it. They beat many credit unions. They work with you here and are very honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Evelyn, we appreciate the five-star review! We are proud of Maria and all our staff for their hard work at creating a welcoming and professional environment. We are so glad you enjoyed your experience with us and that we could help you to your dream car. Thank you for the recommendation and we hope to see you again in the future.


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  • Great Experience

    If your in the market for a new or used auto I urge you to give Passport Toyota a visit. If your big on customer service then Maria Marquez will b...

    Dealer Response

    Thank you for the five-star review, Alvyn! We're glad that you felt welcome and respected at our dealership. Maria and Itsy are great assets to ou...


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    If your in the market for a new or used auto I urge you to give Passport Toyota a visit. If your big on customer service then Maria Marquez will be the one you should ask for. In the cold Maria's professionalism never wavered. She was all smiles and treated us as if it was a sunny 70degree day. I was freezing and was not attempting to hide it at all. Was Maria tougher than me? No! Couldn't be. After all, I workout almost every day. No way!! Anyway!! After Maria showed my wife and I all the autos we were interested in. We finally made our choice. A nice used 2015 Camry(Toyota certified I might add) The price was very fair. But what really won me over was when the Director Mr. Itsy Furneaux assured me that all the signs that this was a used car he promised to clean up! Even wet sand and repaint if needed at no extra cost!! Not wanting to show that he had already had me at "No extra cost."lol I honored all my other dealer commitments that I had already made, but I knew I was going to buy that car. Because of this we will now be servicing both our Toyota's at Passport Toyota from now on. Thanks to Maria and Itsy for making our car buying experience a pleasant one this time around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Alvyn! We're glad that you felt welcome and respected at our dealership. Maria and Itsy are great assets to our team; we'll tell them to keep up the great work! Please don't hesitate to contact us should you require any further assistance.


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  • Service Review

    My representative Susie was excellent and very courteous, a true asset to Passport Toyota.

    Dealer Response

    Thanks for your review and your business, Cynthia! We're glad that Suzie took such great care of you. We look forward to seeing you again!


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    My representative Susie was excellent and very courteous, a true asset to Passport Toyota.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review and your business, Cynthia! We're glad that Suzie took such great care of you. We look forward to seeing you again!


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  • Excellent Service

    Excellent Service and very nice people, wherever nd whenever during my car was in the queue for first required maintenance, I felt like I was a VI...

    Dealer Response

    Isa, thanks for sharing your review! It's wonderful to hear that you enjoyed your experience with us. Our team is proud of our friendly, helpful...


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    Excellent Service and very nice people, wherever nd whenever during my car was in the queue for first required maintenance, I felt like I was a VIP person, all team offeredto help and serve, they were so helpful until I picked up my car. Thanks a lot for the great time I spent there, I really enjoyed my waiting time and it gone so quickly, I didn't feel the time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Isa, thanks for sharing your review! It's wonderful to hear that you enjoyed your experience with us. Our team is proud of our friendly, helpful service. We hope to see you again, we appreciate your business and your kind words!


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  • AWESOME SERVICE!!!!

    My sister and I purchased 2 Lexus ES 350 from Norris Monger at Passport Toyota! I must say that we received A+ service from Norris and the staff a...

    Dealer Response

    Thank you for your kind review! It's wonderful to hear that you and your sister had such a positive experience with us. Our team is proud of our...


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    My sister and I purchased 2 Lexus ES 350 from Norris Monger at Passport Toyota! I must say that we received A+ service from Norris and the staff at Passport. This is the second purchase that we have made from them and will continue to go back in the future. Itsy and Lisa were helpful in getting us a full refund on a deposit we made for an extended warranty for the previous cars. They have all been truly exceptional with the customer service and attention they gave us. As usual my sis and I plan on going back to the dealership to get the exceptional service from Lamone and the service team! I highly recommend that you purchase your next vehicle whether it be new or used from this dealership!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! It's wonderful to hear that you and your sister had such a positive experience with us. Our team is proud of our helpful, friendly service. We look forward to seeing you again, we appreciate your business!


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  • Passport Toyota Rock's

    This is my second vehicle purchased from Passport Toyota, I am very pleased with their sales team, service department as well as the entire staff....

    Dealer Response

    Congrats on your second new vehicle, Paula! It is a pleasure to hear a returning customer, such as yourself, continue to have a fantastic experien...


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    This is my second vehicle purchased from Passport Toyota, I am very pleased with their sales team, service department as well as the entire staff. They are very professional, courteous and a,customer care team. I especially like the person service given to me during my last visit, the service representative Susan Young was very professional, her customer service skills went above the call of duty. I especially like being texted about the status of my vehicle and being notified of the completion of service. This young lady to charge as soon as I entered the establishment. There was no long wait time in getting my vehivle serviced. I will also choose Passport Toyota for all my vehicle buying process.....2 thumbs up to you all.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your second new vehicle, Paula! It is a pleasure to hear a returning customer, such as yourself, continue to have a fantastic experience with our team. We greatly appreciate your business and please feel free to let us know if there is anything else we can do for you. We hope you continue to enjoy your new car out on the open roads.


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  • Hvac technician comm/ industrisl

    I was shopping for a tundra for several months trying to get the best deal for my money , unfortunately in Delaware , the dealerships don't do we...

    Dealer Response

    Hello, Sam! Thank you for leaving a great review! It was our pleasure to provide you with a great experience. Should you need any further assistan...


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    I was shopping for a tundra for several months trying to get the best deal for my money , unfortunately in Delaware , the dealerships don't do well with discounts on their vehicles, I've dealt with passport in the past and they didn't let me down again , I would love to tell people who are purchasing a vehicle to call passport, Miles Washington the best

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Sam! Thank you for leaving a great review! It was our pleasure to provide you with a great experience. Should you need any further assistance or have any other questions or concerns, please feel free to reach out to us. We hope to see you again in the future.


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