Lewis Toyota

(3.7) 223 reviews

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 3:00 PM
Sun Closed

Reviews

3.7
223 lifetime reviews.
  • Good People...Great Vehicles...Better service
    August 29, 2016

    To say that I have less than perfect credit would be an understatement...I walked in just to look around and see if my credit would once again disappo...int me...there is nothing more expensive than trying to rebuild your credit. That's when I met Rusty Mills...There was no side ways talk that made you feel all dirty inside...I for the first time in my search for a truck I didn't feel like I was talking to a used car salesman...more like a friend I grew up with. I had my six year old twin boys with me and he made sure they were taken care of before we sat to talk brass tax...the whole process took maybe three hours...When I told him what I was looking for he picked out exactly what I could afford and exactly what I was wanting...half hour test drive later and he went to work to get me approved...he fought for me...did what was needed to make it right for them and for my family. I'm now driving the truck I wanted at the price that I wanted... Thanks a ton Rusty...I will be back!!! Hopefully later than sooner!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review, Marc! Your experience is the type we try and deliver with every customer, and it is very satisfying when we achieve it! ... Rusty and I both look forward to helping you again down the road!


  • Service dept has become worse and worse
    December 28, 2017

    Something has happened over the past 18 months. I have always purchased from Lewis Toyota and always had my vehicle serviced by Lewis Toyota. Ho...wever, nowadays no one but a receptionist will answer the phone, the service department NEVER answers their phone. The level of friendliness of the service dept is fine IF YOU EVER GET TO SPEAK TO THEM. It is not that they are too busy because when no one answered the phone I actually drove to the facility to make an appointment and the service managers were sitting at their desk and immediately responded. I am currently awaiting a call back from the service dept because the only option I had was to leave a message and they still haven't called back yet. I can't drive up there in this case to find out what's going on because THEY HAVE MY VEHICLE. Needless to say, I will not be returning and I will be looking for a general mechanic for future service, maintenance, etc... In the future, I will be buying a Honda or a Ford because I've had a much better experience here in Topeka with those service departments.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • Great Service
    October 2, 2017

    Dan has great customer service and knowledge about the cars on the lot. He was able to help me drive off with a nice car for a reasonable price. Very ...friendly and customer oriented. I would definitely recommend Dan to others.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

3.7

21 lifetime reviews of the Service Department.

  • Service dept has become worse and worse
    December 28, 2017

    Something has happened over the past 18 months. I have always purchased from Lewis Toyota and always had my vehicle serviced by Lewis Toyota. Ho...wever, nowadays no one but a receptionist will answer the phone, the service department NEVER answers their phone. The level of friendliness of the service dept is fine IF YOU EVER GET TO SPEAK TO THEM. It is not that they are too busy because when no one answered the phone I actually drove to the facility to make an appointment and the service managers were sitting at their desk and immediately responded. I am currently awaiting a call back from the service dept because the only option I had was to leave a message and they still haven't called back yet. I can't drive up there in this case to find out what's going on because THEY HAVE MY VEHICLE. Needless to say, I will not be returning and I will be looking for a general mechanic for future service, maintenance, etc... In the future, I will be buying a Honda or a Ford because I've had a much better experience here in Topeka with those service departments.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • Service is now terrible.
    February 20, 2017

    The service department used to be great- and we always felt very comfortable with repairs and general maintenance. No longer the case-- last straw wa...s taking my vehicle in for oil change only to be told it has synthetic oil and doesn't need an oil change for another 5k miles. BUT you do need the "mini-service" for $35. Sure, I do! So they apparently do an inspection and rotate the tires-- which they may have done, but my maintenance light is still blinking (which should have been reset). Did they actually do anything to my vehicle? Who knows? I do know that I will not use them any longer and cannot recommend them. (This was the 2-3 thing that hasn't seemed quite right in the last few months).

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service Pricing

    Tire Rotation

    $19.95 and up*

    Car Wash

    $79.95 and up*

    Cabin Filter Replacement

    $32.43 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2018

Welcome to Lewis Toyota, the ORIGINAL Toyota dealership in Kansas. Lewis Toyota has been selling a large selection of New, Used, and Certified Used Toyota vehicles since 1968. Featuring the Camry, Corolla, Avalon, Venza, Matrix, and Yaris. If you need more room, Toyota has several Trucks and SUV's such as the Tacoma, Tundra, Rav4, 4Runner, Sequoia, Land Cruiser,and Sienna. Plus, a huge selection of Toyota Camry, RAV4, Highlander Hybrids, and the groundbreaking Prius are available.

Lewis Toyota has factory trained technicians that will service your Toyota vehicles for scheduled maintenance and repairs.

Visit is at www.lewistoyota.com!

"The Original Kansas Toyota dealership!"
Lewis Toyota
2951 SW Fairlawn Rd Topeka, KS 66614
New (785) 783-5271
Used (785) 783-4390
Service (785) 783-5279
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