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Used 855-506-7197 Email Dealer
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Reviews

Average Ratings

4.5
219 lifetime reviews.
  • Good People...Great Vehicles...Better service

    To say that I have less than perfect credit would be an understatement...I walked in just to look around and see if my credit would once again dis...

    Dealer Response

    Thanks for the great review, Marc! Your experience is the type we try and deliver with every customer, and it is very satisfying when we achieve ...


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    To say that I have less than perfect credit would be an understatement...I walked in just to look around and see if my credit would once again disappoint me...there is nothing more expensive than trying to rebuild your credit. That's when I met Rusty Mills...There was no side ways talk that made you feel all dirty inside...I for the first time in my search for a truck I didn't feel like I was talking to a used car salesman...more like a friend I grew up with. I had my six year old twin boys with me and he made sure they were taken care of before we sat to talk brass tax...the whole process took maybe three hours...When I told him what I was looking for he picked out exactly what I could afford and exactly what I was wanting...half hour test drive later and he went to work to get me approved...he fought for me...did what was needed to make it right for them and for my family. I'm now driving the truck I wanted at the price that I wanted... Thanks a ton Rusty...I will be back!!! Hopefully later than sooner!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great review, Marc! Your experience is the type we try and deliver with every customer, and it is very satisfying when we achieve it! Rusty and I both look forward to helping you again down the road!


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  • Very pleased

    I recently purchased a used Honda van from Lewis Toyota my salesman name is Kyle very helpful and all the people there that arrange my loan very ...


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    I recently purchased a used Honda van from Lewis Toyota my salesman name is Kyle very helpful and all the people there that arrange my loan very helpful it took less than an hour for them to process I've never seen any place run as smoothly best car buying experience ever thank you !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great customer service

    It was great working with Charlie Golder when buying our car. He is very personable, is good to talk to, and made sure we were taken care of even...


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    It was great working with Charlie Golder when buying our car. He is very personable, is good to talk to, and made sure we were taken care of even after the sale. I would definitely recommend anyone shopping for a used car to give him a call.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thanks

    Thanks Luke Dell for all your help finding me the perfect car. See ya next time.


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    Thanks Luke Dell for all your help finding me the perfect car. See ya next time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service is now terrible.

    The service department used to be great- and we always felt very comfortable with repairs and general maintenance. No longer the case-- last stra...


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    The service department used to be great- and we always felt very comfortable with repairs and general maintenance. No longer the case-- last straw was taking my vehicle in for oil change only to be told it has synthetic oil and doesn't need an oil change for another 5k miles. BUT you do need the "mini-service" for $35. Sure, I do! So they apparently do an inspection and rotate the tires-- which they may have done, but my maintenance light is still blinking (which should have been reset). Did they actually do anything to my vehicle? Who knows? I do know that I will not use them any longer and cannot recommend them. (This was the 2-3 thing that hasn't seemed quite right in the last few months).

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing experience

    Absolutely the BEST car buying experience I have ever had. I can't express enough how thankful I am for Shawn Cregan for all he did for me to fin...


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    Absolutely the BEST car buying experience I have ever had. I can't express enough how thankful I am for Shawn Cregan for all he did for me to find the right price and payments. He definitely went over and beyond for me. Charlie Golder is hands down the best car salesmen I have ever had. He was very kind, thoughtful and respectful. I ended my experience with a very kind and well mannered man named Mike in fianance dept. He was very informative and funny and kind to me. I will forever be bringing my business to Lewis Toyota in the future. Great prices, great people!! Thank you for all you guys did for me!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lewis Toyota - Sienna

    Months ago, my wife and I had began looking for the next family vehicle. Not knowing exactly what we wanted, we decided to just go 'check things ...


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    Months ago, my wife and I had began looking for the next family vehicle. Not knowing exactly what we wanted, we decided to just go 'check things out' around town to see what made the most sense for our family. So one afternoon/evening we visited some of the Topeka dealers to look at and test-drive some SUVs and vans. Being Toyota fans, we knew we wanted to go to Lewis Toyota to drive a Sienna. We found the team to be extremely knowledgeable about their vehicles, courteous, and helpful. We discussed with them where we were in our vehicle search process (the very beginning, not ready to buy) and their attention to us did not waver, nor did they pressure us in any way. It was quite clear, they were interested in us as a long-term customer, not just a sale. We left that evening very confident in the Sienna and the team at Lewis Toyota. The following weeks and months from our initial 'check things out' experience I repeatedly got calls from some of the other dealers from around town inquiring as to when I would be back and where we were in our process. Lewis Toyota didn't bug me once, even though they had collected the same information as all of the other dealers. This lead me to become even more confident with their team and their respect for us as a potential customers and our process. Fast forward a few months to a few days ago. My wife and I saw that Lewis Toyota listed a Sienna that was pretty much perfect for what we needed. Within an hour of a few clicks on their website, they were in contact with me to see if they could answer any questions or help in any way. That evening my wife and I went to look at the van and take it for a test-drive. The team that night was just as informative, courteous, and no-pressure as the team on our initial visit. That night we were able to work out a deal on the Sienna (included a trade-in). All in all, the team at Lewis Toyota was great to work with and it was clear from the beginning they weren't just interested in a sale, they were interested in customer satisfaction and gaining a long-term customer. They accomplished their goal. Sale Team: Jermaine Sellars (Sales Consultant); Tony Rubbo (Sales Manager); Mike (business/sale paperwork).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great dealership

    Bought a new Toyota Sienna, I am very pleased with it, and salesman Jermaine Sellers was great, didn't hound me, worked with me and my husband, wi...


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    Bought a new Toyota Sienna, I am very pleased with it, and salesman Jermaine Sellers was great, didn't hound me, worked with me and my husband, will buy from again!!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Fantastic Dealership

    Steve Laird worked hard to get EXACTLY what I wanted at the right price.


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    Steve Laird worked hard to get EXACTLY what I wanted at the right price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • RAV4 Hybrid happy

    Was looking for a new car with good gas milage, high ground clearance, a roof rack, and good in the snow. I was being pulled between a Subaru and ...

    Dealer Response

    Ashley - Thank you so much for your feedback! I am pleased that Oz and Casey took care of you while you were shopping for a new vehicle. Please ...


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    Was looking for a new car with good gas milage, high ground clearance, a roof rack, and good in the snow. I was being pulled between a Subaru and a RAV4, and when I got to Lewis Toyota I told them this. They only had the non-hybrid RAV4 option on the lot at the time, and it wasn't comparing to the Subaru as much as I hoped (ground clearance was an issue). They weren't pushy about my opinions at all, which was quite refreshing. A few days later I got a call saying they got a RAV4 hybrid in, and they looked under the car to check out the ground clearance and apparently it was better. I went back to check it out, and they didn't lie!! (Brought my measuring tape to check). I thought it was great they listened to exactly what I wanted in a car, and didn't think twice about literally getting down on the ground to check out a car for me. I hadn't even thought that the hybrid would be built differently enough, but they were thinking about me and what was important to me enough to check it out. I worked especially closely with Casey and Oz, both great guys and would highly recommend them to anyone that wants to be treated like a person and not a potential sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ashley - Thank you so much for your feedback! I am pleased that Oz and Casey took care of you while you were shopping for a new vehicle. Please don't hesitate to give us a call if you need anything, and please feel free to send friends and family our way for the same Lewis Toyota treatment! -Josh Thompson, Internet Sales Manager


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