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Reviews

Average Ratings

4.6
169 lifetime reviews. Includes reviews of Harrisonburg Ford from DealerRater.com
  • Escape service recall

    Things were explained nicely by Roger Cook and the car was well taken care of, A checklist was done also.I liked that!

    Dealer Response

    Teddy, your positive review means a lot to us and we?re happy we could help you! Please let us know if you have any additional questions about ser...


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    Things were explained nicely by Roger Cook and the car was well taken care of, A checklist was done also.I liked that!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Teddy, your positive review means a lot to us and we?re happy we could help you! Please let us know if you have any additional questions about services you received and thank you again for choosing Harrisonburg Ford!


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  • Best around

    I always have a great vehicle service experience when I go for my oil changes and the customer service is fantastic. My sales rep always comes and...


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    I always have a great vehicle service experience when I go for my oil changes and the customer service is fantastic. My sales rep always comes and checks on me when I am there, sends an email or calls me to check on how I'm doing with my Fusion. They're the best around!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional service

    very great service. The person who gave me the ride is so nice and friendly.

    Dealer Response

    Yuyi Wang, your positive review means a lot to us and we?re happy we could help you!


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    very great service. The person who gave me the ride is so nice and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yuyi Wang, your positive review means a lot to us and we?re happy we could help you!


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  • Great people to deal with!
    December 20, 2016

    Calvin Edwards was very pleasant and helpful. He helped me find the right car for my family and budget. Calvin is very personable and nice to de...


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    Calvin Edwards was very pleasant and helpful. He helped me find the right car for my family and budget. Calvin is very personable and nice to deal with. Jim in Finance was very thorough in explaining all the warranty options, and was also very personable and friendly. I would definitely recommend this dealership.

    Does recommend this dealer

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  • Harrisonburg ford

    Great good best friendy helpful ofdsgnvfdxvbuicsvcrvmhf. Hf


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    Great good best friendy helpful ofdsgnvfdxvbuicsvcrvmhf. Hf

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Beware
    November 22, 2016

    College students BEWARE! The service depart made expensive repairs that didn't solve the problem with my 2013 Ford Focus. In fact they refused to...


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    College students BEWARE! The service depart made expensive repairs that didn't solve the problem with my 2013 Ford Focus. In fact they refused to perform Ford factory recall warranty work. I had to take my Ford to another Ford dealer to have repairs made which fixed my original problem. The general manager will not return my calls. The Harrisonburg Ford website welcomes visitors to call or email the owners, but does not give contact info. I asked for contact info from 3 different people at the dealership and none would give out a contact number or take a message for the owners. I will NEVER do business at this dealership again.

    Does not recommend this dealer
    Came in for service or repair

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  • Poor Service

    College students BEWARE! The service depart made expensive repairs that didn't solve the problem with my 2013 Ford Focus. In fact they refused to...


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    College students BEWARE! The service depart made expensive repairs that didn't solve the problem with my 2013 Ford Focus. In fact they refused to perform Ford factory recall warranty work. I had to take my Ford to another Ford dealer to have repairs made which fixed my original problem. The general manager will not return my calls. The Harrisonburg Ford website welcomes visitors to call or email the owners, but does not give contact info. I asked for contact info from 3 different people at the dealership and none would give out a contact number or take a message for the owners. I will NEVER do business at this dealership again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Honest
    November 21, 2016

    Dave has been there for my family over the last several car purchases. He has sold us 2 trucks and a car and helped us when my son purchased his t...


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    Dave has been there for my family over the last several car purchases. He has sold us 2 trucks and a car and helped us when my son purchased his truck. He has always been honest and helpful. He helped my daughter when she purchased her first vehicle. I felt like he treated them just like he would have treated his own children. He has rescued me when my wife and I were helping my daughter move into her apartment and I locked myself out of my truck. Thanks Dave

    Does recommend this dealer

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  • Harrisonburg Ford

    Very smooth experience getting truck serviced. Plan to return.


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    Very smooth experience getting truck serviced. Plan to return.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Lewis Tamkin

    Expect outstanding Customer Service when I go to Harrisonburg Ford - where I purchased my car. My recent visit lived up to my expectations. Good...


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    Expect outstanding Customer Service when I go to Harrisonburg Ford - where I purchased my car. My recent visit lived up to my expectations. Good Job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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