Reviews

Average Ratings

4.4
186 lifetime reviews. Includes reviews of Harrisonburg Ford from DealerRater.com
  • Harrisonburg Ford review
    September 1, 2017

    Our salesman,James was knowledgeable, informative and made us feel very comfortable. James made buying our son's pickup a pleasant experience. Als...


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    Our salesman,James was knowledgeable, informative and made us feel very comfortable. James made buying our son's pickup a pleasant experience. Also, Jim Berquist was great, he was helpful and made the painful process of paperwork quick and easy.

    Does recommend this dealer

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  • Amazing, awesome, and great to work with!
    August 30, 2017

    Could not have asked for a better experience. Justin put so much time and effort into getting what we wanted. For that we are forever grateful, an...

    Harrisonburg Ford

    We're so happy to hear that you had such a great experience with us! Thank you so much for taking the time to write a review!


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    Could not have asked for a better experience. Justin put so much time and effort into getting what we wanted. For that we are forever grateful, and we were able to drive away in what we have always dreamed of.

    Does recommend this dealer
    Harrisonburg Ford

    We're so happy to hear that you had such a great experience with us! Thank you so much for taking the time to write a review!


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  • Great service

    Drop off and pick up was a breeze!!! The could have called me, but i know how busy a day can be sometimes.

    Dealer Response

    Thanks for the great review, Amy. We truly appreciate your business, and we're looking forward to your next visit. Take care!


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    Drop off and pick up was a breeze!!! The could have called me, but i know how busy a day can be sometimes.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great review, Amy. We truly appreciate your business, and we're looking forward to your next visit. Take care!


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  • No response!
    August 22, 2017

    I had a question concerning a 2016 Ford Fusion/warranty work. My info was transferred to a "John Mcdonald" and he responded via email and said he ...


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    I had a question concerning a 2016 Ford Fusion/warranty work. My info was transferred to a "John Mcdonald" and he responded via email and said he would get back to me and I never heard another word. I have not had good past experiences with Harrisonburg Ford but thought I would try again after several years but was very disappointed once again. I previously used Jim Snead Ford but relocated to Harrisonburg but I will make the drive back to Waynesboro for good service.

    Does not recommend this dealer
    Came in for service or repair

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  • The only place to buy a vehicle
    August 10, 2017

    I have bought several vehicles here over the past 5 years. I have always received the best service hands down. I cant say enough about the team ...


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    I have bought several vehicles here over the past 5 years. I have always received the best service hands down. I cant say enough about the team at Harrisonburg Ford. Harry Scott has always went above and beyond. I wouldnt go anywhere else to purchase a vehicle.

    Does recommend this dealer

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  • Service

    Courteous, friendly, fast and professional service!

    Dealer Response

    Your review is the perfect example of what we strive to provide to all of valued customers on a consistent basis. If you have any additional needs...


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    Courteous, friendly, fast and professional service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your review is the perfect example of what we strive to provide to all of valued customers on a consistent basis. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Don't care about out of towners
    August 7, 2017

    We were staying at Massanutten resort and were having an issue with our 2013 Edge. I called to see if they could check it out and was told not un...


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    We were staying at Massanutten resort and were having an issue with our 2013 Edge. I called to see if they could check it out and was told not until the middle of the month. We were here for a week and it was the beginning of Aug.

    Does not recommend this dealer
    Came in for service or repair

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  • Best buying experience ever
    August 7, 2017

    Buying a vehicle from Harrisonburg Ford is always the best experience ever. I just purchased my fourth vehicle from Dave Simmons with Justin Bowe...


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    Buying a vehicle from Harrisonburg Ford is always the best experience ever. I just purchased my fourth vehicle from Dave Simmons with Justin Bowers helping when Dave was out. Everything went so smoothly and they are both very helpful and make sure you are happy with your purchase. It's alot of fun buying a vehicle from them!

    Does recommend this dealer

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  • Best service
    July 27, 2017

    While on vacation with family ( included 3 week old baby and 18 month little girl) in July over 600 miles from home, the air conditioner quit. T...

    Harrisonburg Ford

    We're always happy to help! Safe travels!


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    While on vacation with family ( included 3 week old baby and 18 month little girl) in July over 600 miles from home, the air conditioner quit. Thanks to Roger Cook for helping. He arranged for a rental car so we could go on our Washington DC tour while they did the needed repairs. Our car was fixed and vacation went as planned. Great service!

    Does recommend this dealer
    Came in for service or repair
    Harrisonburg Ford

    We're always happy to help! Safe travels!


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  • Above expectation!
    July 17, 2017

    I stopped by this morning without an appointment after dropping a personal item inside the console area yesterday that I was unable to retrieve my...


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    I stopped by this morning without an appointment after dropping a personal item inside the console area yesterday that I was unable to retrieve myself. Service writer Roger Cook took time right then and there to disassemble the console and found the item for me. I sincerely appreciated the special care he offered to his customer! Additionally, I would recommend their service department anyway based on my regular visits there. Thanks again Roger! Robert C

    Does recommend this dealer
    Came in for service or repair

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