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Reviews

Average Ratings

4.7
96 lifetime reviews.
  • great and courteous dealership

    the entire staff went out of their way to help me with my purchase esp. the salesman mr. bob balmoos i know i'll be back when i purchase another car

    Dealer Response

    So happy to make your experience with us a memorable one . Congrats on your new car


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    the entire staff went out of their way to help me with my purchase esp. the salesman mr. bob balmoos i know i'll be back when i purchase another car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So happy to make your experience with us a memorable one . Congrats on your new car


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  • AMAZING experience

    Purchased a vehicle today and I had the best experience. Everyone says car buying is stressful, but when you have a salesman like Ronald Polanco,...


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    Purchased a vehicle today and I had the best experience. Everyone says car buying is stressful, but when you have a salesman like Ronald Polanco, it is not only easy but a pleasure! He makes sure you are happy with what you are getting, has so much patience and is a total pleasure to deal with! I will absolutely be back in the future to buy another vehicle from Ron

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • twice I went looking for a car at this dealership

    first time I asked for a truck and was told that they sold the last one, tried to sell me something else , the next time I went looking for a car ...


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    first time I asked for a truck and was told that they sold the last one, tried to sell me something else , the next time I went looking for a car I spent 45 min at this dealership and no one came over to even say hi or can I help you ! I went though the whole car ,front seat, rear seat under the hood in the trunk still no one came over to me at all !!!!! WOW So for the second time I will be taking my business else where!!!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Bad Service Experience

    I usually have a good experience with Gray service department. On my last oil change/tire rotation visit, though, Brian did not reset the tire pre...


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    I usually have a good experience with Gray service department. On my last oil change/tire rotation visit, though, Brian did not reset the tire pressure monitoring system. Lucky for me I knew someone who could do it with the key fob. He also said my front brake pads were down to nothing and needed to be replaced. Rather than pay the $300, I bought the pads and did the job in my driveway. The front pads were not even halfway worn. Turns out it was the back pads that needed to be changed. So now not only did I spend money on front pads I did not need, I now have to spend more on back brake pads (and rotors at this point). On the plus side, Jim is always accommodating and friendly

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Good Place to buy new truck

    RAMON Vaughan was very helpful in assisting us in getting our new vehicle very happy

    Dealer Response

    Congratulations on your new vehicle! WE are happy to serve you


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    RAMON Vaughan was very helpful in assisting us in getting our new vehicle very happy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! WE are happy to serve you


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  • Service

    Professional and thorough. Had my regular oil change and transmission check.

    Dealer Response

    Thank you Donna for the 5 star review!!! Happy almost Spring


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    Professional and thorough. Had my regular oil change and transmission check.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Donna for the 5 star review!!! Happy almost Spring


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  • Mr. jim

    Very please with all the service Mr. Jim has take care all my needs I will see him in my next service thank all happy holidays

    Dealer Response

    :-)


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    Very please with all the service Mr. Jim has take care all my needs I will see him in my next service thank all happy holidays

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    :-)


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  • mr.santos ortiz and joanne salamo

    Mr. Jim in customer service has taken care my matters as I went for my problem. He did a great job. The service I got from him I was very please w...

    Dealer Response

    Thank you Mr. Santos for your service with us and for your compliments on Jim :)


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    Mr. Jim in customer service has taken care my matters as I went for my problem. He did a great job. The service I got from him I was very please with everything. Thank you Jim I see you on the next service and Happy Holidays to all members at Gray Chevrolet.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mr. Santos for your service with us and for your compliments on Jim :)


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  • My Day at Gray Chevrolet!

    The sales representative was excellent as she knew her product. I've already recommended my sister and co-worker who are actually looking for new...

    Dealer Response

    :-)


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    The sales representative was excellent as she knew her product. I've already recommended my sister and co-worker who are actually looking for new vehicles!!! Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    :-)


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  • EXCELLENT SERVICE

    THE SERVICE WAS EXCELLENT, THE STAFF WAS WELL INFORMED AND WERY EXCEPTIONAL.

    Dealer Response

    Thank you James!!! Glad that we can be of service to you and your vehicle!


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    THE SERVICE WAS EXCELLENT, THE STAFF WAS WELL INFORMED AND WERY EXCEPTIONAL.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you James!!! Glad that we can be of service to you and your vehicle!


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