It was a pleasure dealing with this company. They couldn't have been more upfront and honest about pricing and what the cars have to offer. We got a... great interest rate for financing and I am so happy about my new (used low mileage) car.
Let me just say that if I could put ZERO STARS I would have. This was the WORST customer service ever. I called them to ask for help regarding my veh...icle the guy who I spoke with was very rude and kept talking over me. He wouldn't give me a chance to speak and when I asked politely if I could speak with someone else (as it was apparent that I was getting nowhere with this guy) he hung up the phone on me. I was shocked and called back and when they answered they put themselves on speaker to where I could hear everyone in the office and the guy that answered was the same guy and when I asked if it was him he tried clearing his throat and changing his voice to sound different (didn't work). I tried telling them about my situation again (just incase) and this guy kept saying "he doesn't have an answer for me" and that "he can't help me and for me to call in the morning". How would the time difference help? Other than the fact that he most likely would be off in the morning. I tried to keep my cool and keep my voice and tone low and calm. Lord! This was the worst customer service I've ever received. I've worked in retail and hospitality for the last 15 years and have never once treated anyone with as much disrespect as these people treated me. Do not use this company!
Great customer service. Easy buying process and handled an issue quickly.