West Herr Used Cars of Amherst

4.9 out of 5 4.9

About Our Dealership

Dealer on Cars.com since September 2010

West Herr is dedicated to absolute excellence in customer service provided by honest, responsible and respectful people.

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We support individual pride, company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity, innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers, the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

"Welcome to Western New York!!!"

Reviews

4.9 out of 5 4.9
103 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    December 6, 2019

    Sales people were very helpful and pretty thorough as well. They tried hard to find what I needed but I felt the price was a bit high.

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    Shopped for a used car
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  • 5.0 out of 5
    October 26, 2019

    This was the second vehicle my wife and I bought from Ryan Stuber at West Herr. The first was a Dodge Grand Caravan and the second a Jeep rubicon. I... have only positive things to say about the whole experience. I recommend seeing Ryan if your looking for a new or used vehicle!

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    Shopped for a used car
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  • September 24, 2018

    Thank you, Joe, for making the buying process easy. Excellent customer service! I am so happy to have found my Toyota Sienna at West Herr.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2019

    Thank you for your help in getting me my 2018 Jeep Grand Cherokee Thank you Josh Randall , great buying experience And Phil Penenent for seemless explanations... with good humor

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    Shopped for a used car
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  • 5.0 out of 5
    June 19, 2019

    Tony, Bob and Phil were great throughout the whole buying process. Very happy with my West Herr experience and new vehicle. I would highly recommend... the Ford store to any potential buyer.

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  • 5.0 out of 5
    May 25, 2019

    Ryan S. and all of West-Herr Ford/Lincoln staff was great and professional regarding my used car purchase. Made the process enjoyable. Ryan was great and... took his time with me and explained things thoroughly.

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  • 5.0 out of 5
    December 10, 2018

    Amazing experience. I couldn’t be happier with the car and the help I had with everything. Ryan Stuber is an amazing sales associate. Highly recommend... him to anyone looking for a new car

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  • 5.0 out of 5
    August 9, 2018

    Just wanted to say a BIG thank you to Joe Santalucia and Jim Kelly for helping me with my car purchase - quality service that went the extra mile to help... guide me through the whole process. To be honest, I hate the car buying process in general, but these guys pulled together, assuaged my fears, and made it a great experience.

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  • 5.0 out of 5
    April 27, 2018

    Kristina and Domenic were great in the process of purchasing my new car! If you need a car go see them. The experience was pain free!!!!

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  • 5.0 out of 5
    March 24, 2018

    I didn't have A1 credit. However, I know I wanted and deserved a quality vehicle for leisure. I went to Eric Opferbeck and he treated me royally and... got my Land Rover at a great rate. Wow! Thanks Eric you were awesome!

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