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Bob Moore Nissan

(1,311 reviews)
Visit Bob Moore Nissan
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2013 state dealer award
2020 consumer dealer award

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Nissan from DealerRater.

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We found this dealership to be very friendly and...

We found this dealership to be very friendly and professional. The staff we came in contact with were very helpful. Gary, our salesman, helped us through the process of selecting between the Nissan Frontier and Toyota Tacoma. He answered our questions professionally, not cutting down Toyota or its people, but simply explaining the differences in the vehicles. I will not hesitate to recommend Gary or Bob Moore Nissan to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service was awesome. Kevin Bennett was very...

Customer Service was awesome. Kevin Bennett was very professional and responsive to ensure we were satisfied with our purchase. Will definitely recommend Bob Moore Nissan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good job guys. This was my wife's 1st new car. Everyone...

Good job guys. This was my wife's 1st new car. Everyone was very patient and helpful and went out of their way to assist with making the decision on which car to buy (so many cool cars to choose from!). Felt like I got a fair price (even 3 days later after having time to think and compare more). Got the financing I wanted with little hassle. Good job guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Shawn was wonderful experience far from any...

Working with Shawn was wonderful experience far from any other dealer I've done business with including your neighbor ( toyoyo's ) as long as Shawn is an employee of The Bob Moore Family we as a family and business will continue to repeat are visits to your dealership . Not only did he deliver a quality , price , he went above and beyond to put each member of my family in a car or truck that fit myself my family business and employees needs, he did it in the up most professional manner of any car salesperson I've had to deal with ! Thank you , Bob Moore , and best regards to you Shawn Mathews ! It was a wonderful experience ! Ms Wanda Thomas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales rep. made us feel like we were joining a family...

The sales rep. made us feel like we were joining a family not just a dealer because we were given the security that as a top notch dealer we also would gain a top notch service department that could handle any issueand return our new car in a timely maner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were extremely helpful and gracious. They worked...

They were extremely helpful and gracious. They worked with us as best they could in making sure we did not leave without being completely satisfied. They were accommodating and went through every possible detail they could and making sure our questions were fully answered. I would definitely do business again and feel that they really wanted to know my needs and also my concerns and did not hesitate to listen. Also they were very helpful in making sure they gave me a rundown of the vehicle before leaving the lot. I do feel that I can call if I have any issues or questions with the vehicle. I highly recommend this dealership. Such great atmosphere and wonderful staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shawn was very helpful. I was looking for a very...

Shawn was very helpful. I was looking for a very specific new car that other dealerships could not find. He was able to locate one within 10 days and at a price on which we could agree. He also told me that he would agree to service the car for a year at no additional cost. I could not have asked for a better car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best car buying experience of my life. My...

This was the best car buying experience of my life. My husband and I had pre-approval from our bank. We walked in, told Sean what we were approved for and the amount of pay-off on our trade. Within an hour we had a deal made on a 2013 Altima. The sales team is awesome, and I will tell everyone I know to go see my buddies at Bob Moore Nissan. Thank you for a buying experience that was leaps and bounds better than the other FIVE dealerships we visited. No one in the metro area can beat Bob Moore on their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can say i had fun buying a car here. Most of the time...

I can say i had fun buying a car here. Most of the time im ready to deal with dealership battles but not here i felt like family they really look out for me here. Thanks Bob Moore for my hot wheels i luv it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a used truck off e-bay. Truck was as advertised. ...

Bought a used truck off e-bay. Truck was as advertised. Everyone at the dealership was very friendly and helpful. Chris took time to pick me up and process the paperwork even though he was supposed to be off work. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.