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Bob Moore Nissan

(1,311 reviews)
Visit Bob Moore Nissan
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2013 state dealer award
2020 consumer dealer award

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Nissan from DealerRater.

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very satisfied

Matt was very courteous. listened well, and addressed my issues. When service was completed, he gave me a detailed explanation of what was done. He didn't try to sell me any extra services. It's a very nice waiting area with complimentary drinks and wifi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You’re happy with us! Great. We like to think you’ll tell others. Referrals are absolutely the best form of advertising. So, please do tell them…and come back whenever you need us.

Aaron and the team are always very helpful and it’s...

Aaron and the team are always very helpful and it’s primarily their service that brings us back to. on Moore over and over. Our questions are always answered thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work. Let us know if there’s anything else we can do.

GREAT SERVICE !

Shawn and the guys always do a great job. Are always willing to get me in even without a scheduled appt. Top notch guys for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your positive comment made our day. Thank you so much.

Amazing is a great word for this Dealership.The entire...

Amazing is a great word for this Dealership. The entire Team: Morgan, Jerold, Scott, Jeremy, and the service team that prepped the car. Thank you for keeping our intrest and concerns first. My wife loves the Armada. We believe God brought us to this Dealership. Sincerely, Steve Harms

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We knew you’d chosen a great vehicle, and we’re happy your wife is loving your new Armada. Thanks again for your business and for your positive feedback.

The dealership itself was awesome, the scheduling company...

The dealership itself was awesome, the scheduling company that made the initial appointment. Is not awesome. They made me an appointment in Garland TX somehow? Either way Matt made it all better. A) the car is a GTR which makes it harder because Nissan wants a GTR tech to do it. B) The Last time a Nissan dealership (hudiburg) they tried to upcharge an oil change that I brought my own oil too, to 200bucks. Matt wasn’t having that, he got me squeezed in the schedule, and got me out the door for 38 bucks :). Thanks Matt :) Hands down one of the better experiences at a dealership. Hopefully the future looks more like dealerships with Matt, and set up like this Dept :) Recommend by Barrett Determan :). Thanks sir I’ll be bringing the GTR back definitely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review of our Service Department. And thank you for trusting us with your GTR We look forward to our next opportunity to provide you with great service.

Very professional and courteous. I had an issue with our...

Very professional and courteous. I had an issue with our Nissan Pathfinder and they had me in and out in yes time. I waited on the work to be done and the staff made sure I was comfortable and knew where everything was and they completed the work sooner than they said it would take. I will definitely recommend this dealer to anyone that needs Nissan work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.

Oil Change

I merely required and oil change during this service. In and out within a reasonable amount of time. All past service with Bob Moore has been fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks a million! We appreciate your business and your kind words. Till next time!

Got me in and out quick

I was in a hurry that day and they to me out in time for my appointment and with less problems than i had feared

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind comment. We’ll be here if you need anything down the road. Until then, happy driving.

I was very pleased buying a car with bob moore Nissan....

I was very pleased buying a car with bob moore Nissan. Was easy fast and they got me into a car I really wanted too. I used dealership for all my maintenance to keep car going for years to come. It’s Nissan you cant go wrong with any car that can produce 250k-300k miles before ya might need a new car again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback. We’re proud to have you as a customer and we truly appreciate your business!

Kayle, Connor, and Adrian made this process so easy for...

Kayle, Connor, and Adrian made this process so easy for me. They listened to my concerns, and desires and fulfilled my expectations! They work ed hard and follow up with me after the process was over. I am VERY happy with my decision and VERY grateful for the people that were involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words. Our job at Bob Moore Nissan is to help you get exactly what you want in a pre-owned vehicle. We’re glad to know we were successful. Stop by anytime.