[{"id":443888,"personPtyId":33147643,"firstName":"BRANDON","lastName":"BELUE","titleText":"INTERNET SALES","shortBioText":"I have been with Rusty Wallace Kia for over three years. Before that, I worked for 15 years in the field of education. Myself and my family are grounded and native to the Powell community. Customer service is my main goal in working with any customer: before, during, and after the sale.","emailTxt":"BELUE.BRANDON@YAHOO.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/afd3fb54728b.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1406851200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":443893,"personPtyId":33147599,"firstName":"BEN","lastName":"PIERCE","titleText":"INTERNET SALES","shortBioText":"My name is Ben Pierce and I have been with Rusty Wallace Kia of Knoxville since February of 2016. I value customer service and want to make sure you have a great experience. If I can help you in any way let me know and I will get to work for you!","emailTxt":"BENJIPIERCE@COMCAST.NET","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/44f69c578303.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":443899,"personPtyId":33172215,"firstName":"JAMES","lastName":"GORDON","titleText":"SALESPERSON","shortBioText":"","emailTxt":"JAMESGORDON865@YAHOO.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/cb38ab24fc30.jpg","drDealerId":114323,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":444272,"personPtyId":33147844,"firstName":"TONY","lastName":"BAILEY","titleText":"Sales Manager","emailTxt":"T.BAILEY@COMCAST.NET","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/e8893b3639d7.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1270080000","industryStartDtUtc":"28857600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443896,"personPtyId":33148656,"firstName":"Bob","lastName":"Miller","titleText":"SALESPERSON","shortBioText":"No one will give you a better deal or a better car buying experience than Bob Miller at Rusty Wallace Kia Knoxville. Visit Bob's facebook page... https://www.facebook.com/bobmillerkia","emailTxt":"the.bob.miller@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/1957bd10f460.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443885,"personPtyId":33149136,"firstName":"JAKE","lastName":"BULL","titleText":"GENERAL MANAGER","shortBioText":"Jake lives in Halls with his wife, Whitney. They have four children: Caitlyn, Wil, Paisley and Sawyer. They attend Second Baptist Church in Clinton. Jake has been with the Rusty Wallace Auto Group since February 2013.","emailTxt":"JAKE.RWKIA@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/9a7743d1f8ef.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1359676800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443897,"personPtyId":33148597,"firstName":"BRANDON","lastName":"DYKES","titleText":"SALESPERSON","emailTxt":"BRANDOND85@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/e29a73b212b6.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443894,"personPtyId":33171208,"firstName":"JORDAN","lastName":"CHITWOOD","titleText":"SALESPERSON","shortBioText":"","emailTxt":"JWGC326@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443886,"personPtyId":33167536,"firstName":"SCOTT","lastName":"STIFF","titleText":"SALESPERSON","shortBioText":"Hi my name is Scott Stiff. I've been with Rusty Wallace Kia since October of 2015. This is the only dealership I've ever worked for. I love the Kia brand. My wife and I both drive Kias. We bought our first car here before I actually came to work here. My family and I have lived in Maynardville for 12 years. I'm originally from the farmland country of Southern Illinois. My wife is from here locally. Together we have two beautiful boys.","emailTxt":"SSTIFF@ATT.NET","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/54d16f0a6839.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443887,"personPtyId":33149172,"firstName":"ANDREW","lastName":"WOODWARD","titleText":"SALESPERSON","shortBioText":"I have been at Rusty Wallace Kia of Knoxville since May of 2014 and love working here. I met my wife, Chelsey, through the Rusty Wallace organization. She and I have a daughter, Addison. Rusty Wallace Kia of Knoxville is the top rated Kia dealership in customer service. We really do take excellent care of our customers! I would love to help you on your next vehicle purchase!","emailTxt":"ANDYWOODWARDRWKIA@GMAIL.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dbbd07905160.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443895,"personPtyId":33334711,"firstName":"REMO","lastName":"TORRES","titleText":"SALESPERSON","shortBioText":"Hi! My name is Remo and I've been with Rusty Wallace Kia of Knoxville for over 6 years. I take very good care of all my customers by helping them find the right vehicle, explain to them the features and benefits and giving them the price that they can easily afford. Come by and see me and we will make you a great deal on your next vehicle.","emailTxt":"REMOTORRES@YAHOO.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/8c4442b2a480.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442407,"personPtyId":33024785,"firstName":"Mike","lastName":"England","titleText":"Sales Manager","emailTxt":"sellingthosecars@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114323,"industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443891,"personPtyId":33147569,"firstName":"LEE","lastName":"HERSHA","titleText":"SALESPERSON","shortBioText":"Hello, I enjoy helping people in there purchases. Not through pressure, just friendship.","emailTxt":"LEEHERSHA@YAHOO.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114323,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443898,"personPtyId":33148658,"firstName":"BRIAN","lastName":"JACKSON","titleText":"SALESPERSON","shortBioText":"","emailTxt":"BWJACKSON27@GMAIL.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/62a1133fdf04.jpg","drDealerId":114323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":540322,"personPtyId":48284930,"firstName":"Josh","lastName":"Welch","titleText":"Sales","shortBioText":"","emailTxt":"j.welch422@yahoo.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/e8f531faf5dc.jpg","drDealerId":114323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443890,"personPtyId":33173950,"firstName":"KEITH","lastName":"MCGINTY","titleText":"SALESPERSON","shortBioText":"","emailTxt":"KEITHMCGINTY2002@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/61fadfef3c94.jpg","drDealerId":114323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443889,"personPtyId":33147568,"firstName":"COREY","lastName":"MERCHANT","titleText":"INTERNET SALES","shortBioText":"","emailTxt":"COREY.MERCHANT@YAHOO.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0ae5c69cf357.jpg","drDealerId":114323,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Rusty Wallace Kia of Knoxville

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Rusty Wallace Kia of Knoxville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Weclome to Rusty Wallace Kia Knoxville

...



Come visit us at 701 Callahan Drive, just 1/4 mile off Interstate 75 North at Exit 110 in Knoxville TN.

Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night.

Plus, we have an excellent selection of new and pre-owned Kia vehicles. Questions or need additional information, please call 865-688-8886

"At Rusty Wallce Kia we offer the Lowest Prices and Excellent Service!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
355 lifetime reviews. Includes reviews of Rusty Wallace Kia of Knoxville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2018

    Had a great experience working with Scott Stiff! He was very knowledgeable and took time to make sure the care was taken care of! I never felt pressured... during my time there! Would highly recommend!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    SCOTT STIFF

    SALESPERSON

    (5.0) 15 reviews

  • 4.7 out of 5
    October 16, 2018

    James was great to work with. Cared a lot about what we were interested in and made suggestions when necessary without high pressure. Good overall experience....

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

  • April 26, 2012

    I had shopped for a used car for months and then a family member suggested Rusty Wallace Kia. I found the perfect car at the price I could afford. The... salesman was great, not pushy. I will be back to trade in my husbands truck next!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2018

    We arrived and were greeted with friendly faces and a smile. James took everything we were asking for and wrote it down. Then he took us to a sorrento... that met every request. We drove it and loved it. The financing part was quick and easy. I would highly recommend them to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BEN PIERCE

    INTERNET SALES

    (4.9) 37 reviews

    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

  • 4.5 out of 5
    October 7, 2018

    Upon arriving at the dealership we met Jordan. He was friendly and seemed knowledgeable about the Kia and pretty passionate that it is a good car. He seemed... honest and forthright. It was a daunting task looming for a car. I did a lot of research on a few different brands and decided to try this dealership out. We didn't feel pressured by Jordan or Tony. It took me awhile to make a decision. This is the 2nd largest expense we have had to have. I am 60 years old and this was my 1st brand new car. I didn't know I was going to be able to afford a new one, no less one with a great warranty. We live in the country and drive a lot of miles, and while it made sense to go new, we weren't sure we could afford the payments. We have excellent credit, so we got a decent rate. Jordan went over how the cars features worked which I so appreciated. I wanted a dependable car and I feel I have one. Everyone I show it to loves it. I will recommend people to you if they are in the market for a new car. Thank you.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BEN PIERCE

    INTERNET SALES

    (4.9) 37 reviews

    TONY BAILEY

    Sales Manager

    (5.0) 22 reviews

    JORDAN CHITWOOD

    SALESPERSON

    (5.0) 11 reviews

  • 5.0 out of 5
    October 1, 2018

    This was a review i was looking forward to completing. I would recommend this dealership to anyone in the market, extremely helpful & and very friendly,... great car buying experience. Would like to give a big thanks to our salesman Josh & the Financial guru Ben. You guys are for sure at the top of your game. Many thanks to everyone at the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BEN PIERCE

    INTERNET SALES

    (4.9) 37 reviews

    Josh Welch

    Sales

    NOT RATED

  • 5.0 out of 5
    September 25, 2018

    I bought a 2019 Kia Forte S here and the overall experience was great. The primary salesman I dealt with was James Gordon and he did a great job explaining... some of the new features and working with me on my test drives. When it came time to negotiate the price they worked with me and gave me a fair price.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

  • 5.0 out of 5
    September 24, 2018

    Having previously bought our two vehicles from Rusty Wallace Kia on Callahan we knew we wanted to return there to buy our new Sportage. From explaining... what I wanted we were quickly shown exactly what we had in mind. We were accompanied on a test drive by the sales consultant who gave us expert details during the drive. Returning to the showroom we were lead through the steps of negotiating,and financing . We were pleased to receive a good trade in and sale price on the Sportage. And good financing advice with payments within our budget. We know we will continue to receive excellent servicing as we did on our former car. We have to especially thank sales consultant,James Gordon,for his patience and expert advice and instructions in familiarizing us with our new Sportage. From the showroom greeter, to receptionist to general manager to financial consultant we appreciated their help and cordiality

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BEN PIERCE

    INTERNET SALES

    (4.9) 37 reviews

    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

    TONY BAILEY

    Sales Manager

    (5.0) 22 reviews

  • 5.0 out of 5
    September 14, 2018

    James was such a pleasure to work with as I went through the process of buying a new car. He was so kind and genuine. What an asset for the dealership!... Five stars!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

  • 5.0 out of 5
    September 6, 2018

    Best guy around James Is the man !!! He was very nice and absolutely amazing ! Can???t thank him enough for what he had done for me !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    JAMES GORDON

    SALESPERSON

    (4.9) 61 reviews

View More Reviews