This dealership is terrible, i love my Maserati but the dealer is terrible. First off I dealt with about 5-6 ppl from beginning to end of me buying my... car and getting my plates. Took 4 months to receive my plates. I love my car but do not go to this dealer try one in Long Island try the one in plainview much nicer facilty and they even have Ferrari's in the show room. These guys promised me other things for my inconvience of not having my plates in a timely manner then pretend they didn't say anything. This dealer is unprofessional, just trust me and go to another Maserati dealer.
Customer service, honesty, and integrity are nonexistent after the sale. Get everything in writing with this dealership, their word is meaningless. No... better than the stereotypical used car dealership underneath the shiny exterior. Worst car buying experience imaginable, skip the aggravation and look elsewhere.
Cliff and the sales team have made the research and decision making of purchasing our first Maserati a very enjoyable experience. I am NOT an easy sell... and am very cost conscious. For them to treat me as a valuable customer and listen closely to my concerns is worth being a loyal follower. I contacted other dealers in the tri-state area and in my opinion the Platinum standard goes to Maserati of Manhattan. The interesting part is I never write reviews (just don't have the time), but in this case it was worth noting. Thank You.
The lease was up on my other vehicle and i was thinking about looking into Maserati for future lease. Maserati of Manhattan is a beautiful show room and... all models are available to view on the floor and the customer service is what you can expect from a luxory car dealership. Our sale person was Max Corriette who was very attentive and helpful. He give us time to look around and take our time without any pushy sale technique that you can experience at other dealerships. After making the decision which model I would take he worked the numbers and got me the best possible deal. If you desire to get a Maserati the 54st manhattan location is the one you should visit and ask for Max.
This is my first Maserati experience and Steven M.at Maserati of Manhattan did not disappoint. He not only helped hand-pick the perfect car of my specific... requirement but also willing to go extra miles to make the buying experience suitable for the Italian luxury brand. I compared my buying experience at Maserati of Manhattan with my friend who purchased his Ghibli SQ4 from Maserati of Central New Jersey which is just 5 mins from where I live, and did not regret my decision to travel the extra miles to choose Maserati of Manhattan. Steven M. is the man you can trust and rely on, he acts more like a friend other than a pure salesman. You are in good hands with him.
good experience with Steven Mercier. i went to here and described what i wanted - a brand new ghibli s q4, and a trade in for my 2013 honda accord.It was... pleasant, super efficient, and saved me real money. Next time, I'll skip the degrading dealership dance, and go to there first.
I had an excellent experience at Maserati of Manhattan. The dealership is run by friendly & genuine fine auto enthusiasts. From day one, the whole process... from the test drive to eventually signing the papers was smooth, pleaseant, and efficient. I was a little nervous at first about the idea of getting a car not from one of the major brands, but it's a lovely car and I'm glad I did. I would not hesitate to recommend this dealership to family and friends.
I dealt with Tom whom I found extremely knowledgeable. He had a substantive answer to every single question of mine. He really knows the cars. Despite... an easygoing personality, he happened to be a tough negotiator, which actually made me respect him all the more. He did not lower the price but did throw in a few extras, which ended up being valuable to me. Henry in the business office was very helpful in closing the deal. My only qualm about the dealership is related to their car delivery process. Not surprisingly, they outsource the delivery to a car transport company (Blue Star Auto Movers), which in turn relies on freelance drivers. The multiplication of intermediaries led to some communications issues and multiple rescheduling, casting a bit of a cloud on an otherwise perfect experience.
I walked into the dealership and spent almost 30 minutes without a single salesperson saying hello. I arrived around 1PM during the week so the place was... certainly not crowded. Be prepared to prove net worth if you plan to have this dealership waste their time on you.
Purchased a pre-owned Lexus from this dealership & wish I had been warned beforehand. Car arrived in AL with numerous flaws, when Zach Foody and Michael... Bellina were informed of this- the response was "too bad- see if it's covered under warranty". No one wants to hear that as the first response from the dealer after buying a car. I would never recommend this dealership and hope I can prevent anyone else from having to go through the same horrible experience as me. As for the claim of having an impeccable reputation- they didn't have a single review until August 16th- so much for that stellar reputation they speak of.