Reviews
Write a reviewGreat experience with Michael!
Great experience with Michael! Helpful, polite, not pushy! Found a Ford Expedition for me that wasn’t in stock at his location.
Great experience with Michael!
Great experience with Michael! Helpful, polite, not pushy! Found a Ford Expedition for me that wasn’t in stock at his location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your positive experience with Michael! We're thrilled to hear that he provided you with excellent service—and went the extra mile to find your Ford Expedition for you. We appreciate your kind words and your business. If you have any further needs or questions, please don't hesitate to reach out. Enjoy your new Expedition!
Trevor was such a great help and helped make the process
Trevor was such a great help and helped make the process as easy as can be. Thank you for your help
Trevor was such a great help and helped make the process
Trevor was such a great help and helped make the process as easy as can be. Thank you for your help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is our top priority and it is wonderful to hear that we have succeeded! It's experiences like yours that really keep us motivated. We look forward to your next visit!
Julio was not a pushy guy nor did he rush me into making
Julio was not a pushy guy nor did he rush me into making a decision just kept answering any questions I had with knowledge and a smile. The best salesman I've ever dealt with. I was so impressed we bought another vehicle from him three days later. Thanks Julio!
Julio was not a pushy guy nor did he rush me into making
Julio was not a pushy guy nor did he rush me into making a decision just kept answering any questions I had with knowledge and a smile. The best salesman I've ever dealt with. I was so impressed we bought another vehicle from him three days later. Thanks Julio!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future when you are ready for your next vehicle.
This is the 2nd set of new vehicles we have bought from
This is the 2nd set of new vehicles we have bought from Phil Long Ford. So impressed with the service and the financing help! Thanks y'all!
This is the 2nd set of new vehicles we have bought from
This is the 2nd set of new vehicles we have bought from Phil Long Ford. So impressed with the service and the financing help! Thanks y'all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded! We hope to be of service to you again in the future.
He was very kind and really worked with us to get the car
He was very kind and really worked with us to get the car we needed
He was very kind and really worked with us to get the car
He was very kind and really worked with us to get the car we needed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with our team. We hope to be of service to you again in the future when you are ready for your next vehicle.
Sold me a car with no tire pressure monitors On
Sold me a car with no tire pressure monitors On September 1, 2023, I purchased a car cash from Phil Long Ford in chapel hills, Co Springs. When I test drove the car, it was indicating that the tire pressure monitor was faulty after waiting too long hours in their show room, the general manager whose name is, Jamie told me to go ahead and take it back home because I live in Denver And take it to a Acura dealer and have them check it out. I did exactly as I was told Jamie assured me their dealership would take care of it. Come to find out that there was no tire sensors on any of the tires and I ended up having to pay $845 to replace all the tire sensors. Now the dealership is refusing to reimburse me. Jamie is not a person of his word not a man of his word if you want additional information, please feel free to contact me. What really upsets me is that I paid cash for this car! Desired outcome: I wish to be reimbursed as I was promised
Sold me a car with no tire pressure monitors On
Sold me a car with no tire pressure monitors On September 1, 2023, I purchased a car cash from Phil Long Ford in chapel hills, Co Springs. When I test drove the car, it was indicating that the tire pressure monitor was faulty after waiting too long hours in their show room, the general manager whose name is, Jamie told me to go ahead and take it back home because I live in Denver And take it to a Acura dealer and have them check it out. I did exactly as I was told Jamie assured me their dealership would take care of it. Come to find out that there was no tire sensors on any of the tires and I ended up having to pay $845 to replace all the tire sensors. Now the dealership is refusing to reimburse me. Jamie is not a person of his word not a man of his word if you want additional information, please feel free to contact me. What really upsets me is that I paid cash for this car! Desired outcome: I wish to be reimbursed as I was promised
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ms. Ortiz, thank you for taking the opportunity to provide feedback on your recent purchase and we understand your frustrations. We did make attempts to find a mutual resolution for your concerns and unfortunately were not able to reach agreeable terms. We do wish you the best.
My salesperson, Khristi Hayden, was absolutely amazing.
My salesperson, Khristi Hayden, was absolutely amazing. She ran interference for every problem and solve them all. I'm going to refer as many people as I can to her to handle their car dealership. Whatever was lacking anywhere else she made up for with her expertise diligence and positive attitude. The resales person should take lessons from Kristi!! I've sold cars and I bought cars and I've never had such a positive experience as I had with Miss Hayden at Phil Long.
My salesperson, Khristi Hayden, was absolutely amazing.
My salesperson, Khristi Hayden, was absolutely amazing. She ran interference for every problem and solve them all. I'm going to refer as many people as I can to her to handle their car dealership. Whatever was lacking anywhere else she made up for with her expertise diligence and positive attitude. The resales person should take lessons from Kristi!! I've sold cars and I bought cars and I've never had such a positive experience as I had with Miss Hayden at Phil Long.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team. It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future when you are ready for your next vehicle.
Thank you again I have put many miles on the car already in just a week or so. I am so grateful that I have the car I needed at the price I needed to pay with the kind of service that I could have only wish for thanks again and please tell Khristy personally how much I appreciate her.
Bought 3 cars here and Its been great.
Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties.
Bought 3 cars here and Its been great.
Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We look forward to your next visit!
We have purchased 4+ vehicles from this dealer and been
We have purchased 4+ vehicles from this dealer and been very happy with the salespeople, service and dealership. Julio Sandoval helped me purchase the last two vehicles - he was great! Answered all my questions and helped me get the right vehicle - the one I really wanted!
We have purchased 4+ vehicles from this dealer and been
We have purchased 4+ vehicles from this dealer and been very happy with the salespeople, service and dealership. Julio Sandoval helped me purchase the last two vehicles - he was great! Answered all my questions and helped me get the right vehicle - the one I really wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We're happy to hear you had such a positive experience with our team! Julio is definitely an incredible asset! Your happiness is our top priority and it is wonderful to hear that we have succeeded!
Julio went out of his way to help me get the vehicle I
Julio went out of his way to help me get the vehicle I wanted. He was incredibly knowledgeable and a pleasure to work with. I hesitated during the process and he was very patient with me and encouraged me to test drive another car to ensure I got the right vehicle for my family. He stayed late so I could take the vehicle home & ensure a good fit in my garage…he was just great to work with from start to finish-very hands on, & I never felt that he was pushy or overbearing like I’ve experienced with other dealerships in the past. Very kind and accommodating. I drove away extremely happy in my new vehicle and will not hesitate to work with Julio again and recommend him to all my family and friends :)
Julio went out of his way to help me get the vehicle I
Julio went out of his way to help me get the vehicle I wanted. He was incredibly knowledgeable and a pleasure to work with. I hesitated during the process and he was very patient with me and encouraged me to test drive another car to ensure I got the right vehicle for my family. He stayed late so I could take the vehicle home & ensure a good fit in my garage…he was just great to work with from start to finish-very hands on, & I never felt that he was pushy or overbearing like I’ve experienced with other dealerships in the past. Very kind and accommodating. I drove away extremely happy in my new vehicle and will not hesitate to work with Julio again and recommend him to all my family and friends :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Julio and our team. Thanks again for the recommendation, and have an amazing day!