Auto Mall of Champaign Hours
"Find a better deal , and we'll give you $500.00."
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Sold me a car odometer and speedometer not working many other issues said they would look at it engine had a leaky gasket they told me they replace it... and charge me $100 will never buy a car from them again very dishonest and their customer service is awful
Purchased a bmw 550 from the dealership the motor went out on the car less then 24hours and the salesman said he couldn’t do anything...Worse dealership... ever
Bill was very up front and honest. Warned me a vehicle I was coming to see was a little rough, but it was priced right. He was correct. It was just not... something I was looking for. If there was a car for us there, I would have bought it.
I gave the auto mall a chance after reading some worriesome reviews. I understood that I was looking for a cheap car (so my expectations werent too crazy... anyway). I came in and was greeted by my sales guy, we test drove the car, it ran fine. Come to think about it I was pretty excited actually because it had features I really liked. During the buying process , I didnt feel pressured or felt like the salesman was over selling the car. He did mention to me that on old cars that can run and drive fine one day can run into issues and that no one has a "crystal ball" as he mentioned. Which I personally understood very well because I once purchased a new Toyota and had nothing but trouble after it hit 2k miles! I cant talk for the other reviewers, my own experience was pretty good here and thats more than I can say about places like Napletons or champaign chrysler who came off as sleazy or condesending.
Bought a used SUV and it broke down on the way home. Had a vibration and made some noises and the rpm needle went crazy. Had to pull over and then we weren't... able to get it in gear. Had it towed to a repair shop to define out it needed the rear drive shaft replaced. Had a battery issue before we bought it, which we we were told was taken care of. Later found out the said they replaced with a cheap battery which didn't last so we were told they replaced with a volkswagon battery. Had expensive repair bill on top of purchasing the it. when we tried to get help with this from the wonderful auto mall of cu we didn't get much other than I told you it could fall apart in a thousand pieces. He made us feel like we were stupid for buying it after he told us it could fall apart after all it is a used car. They don't time the time to inspect the cars before they see them or if they do they know they have issues and sale them anyway Do not do not do not do not buy a car from them. Go somewhere any where else or you might end up like us. Take a look at all of the reviews and don't buy from these lying deceitful people unless you want to end up with a car that you will have to put back together
I contacted them 3 sepetate times and they never replied. I see from some of the other reviews that this dealership doesn’t seem to value customer service.... Terrible.
Nick helped me find a good, reliable vehicle for a good price. He was very helpful and listened to what I needed and worked with me the entire way, he... wasnt pushy and was over all great to deal with
I called them and they couldn't tell me anything about the car i was asking about and we went there and no one came out to help us
BUYER BEWARE STAY AWAY Where do I begin lets see I bought a 2013 Ford Fusion from them on 12/15/18 and been fixing it ever day since. Didn't even get... it home before it was smoking really bad. This item was a hose going to heater leaking radiator fluid called and they said as is no warranty but they would split the price of parts cost. After 150$ and fixed it myself plus never seen any money from them. After that found 3 oil leaks fixed one myself was oil return line out another 100$. The other leaks don't have the money to fix the other 2. The motor was clean when I looked at it and test drove it so they must of cleaned the fluid leaks off. Now today went to drive it over the road and TRANSMISSION FLUID was everywhere. Had to get it towed to local dealer and they tell me the transmission is leaking into another part of the motor and guess what 1100$ to fix it. Would Not Ever Get A Car Here Again So BEWARE STAY AWAY FROM BUYING A CAR AT THE AUTO MALL OF CHAMPAIGN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolutely horrible dealership. We put down a payment on a car to hold it for less than 24 hours. When we came back the next day, they were selling our... car to someone else. They also lied about a car being smoked in by a previous owner. This dealership is untrustworthy and definitely not worth your money.