Mercedes-Benz of Fayetteville

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Fayetteville Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2010

Mercedes-Benz of Fayetteville has been awarded the coveted BEST OF THE BEST AWARD from Mercedes-Benz for the 2ND YEAR IN

...

A ROW. We always strive to deliver exceptional customer service. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers. Mercedes-Benz of Fayetteville has served Fayetteville, Pinehurst, Cary, Ft. Bragg and the surrounding areas for over 40-years. Visit or call us today and experience why we are "The Best of the Best" Mercedes-Benz Dealer in Eastern North Carolina.

"Mercedes-Benz BEST OF THE BEST dealership 2 Years in a Row! Mercedes-Benz of Fayetteville is here to serve you"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
415 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    Buying experience was great with Kathryn. Ask for her, if buying or leasing. JLD

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2019

    Greg and his team are exceptional! They provided top notch customer service from the time I arrived until the moment I left with my new car.

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    Shopped for a used car
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    Dealer Response

    Happy to hear you had a wonderful experience with us, Michelle! Thanks for sharing!

  • August 24, 2019

    During a drive in heavy storms from Orlando to North Carolina to get my son to school, my son's windshield wiper internal mechanism on his GLA failed so... we stopped in to the dealership to for help. The problem required minor mechanical work and the service advisor was extremely helpful and was able to work us into the schedule while we waited. We actually felt bad for them because we had not made an appointment but everyone including the mechanics to the salespeople were all very helpful. We were also able to see some of the new models. The facility is state of the art and everyone really seemed to go above and beyond to ensure we were well taken care of. Despite how we ended up there, my son and I were actually glad we had the opportunity to meet the people we met and find this outstanding dealership. I wouldn't give a second thought about driving up or flying in to buy my next vehicle from them.

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    Came in for service or repair
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    Dealer Response

    Happy to have been of assistance to you and your son, Bob! Thanks for the review.

  • 5.0 out of 5
    October 8, 2019

    Thanks so much Mercedes! Anthony Bryant was my salesman and he was awesome! He was even kind enough to bring the car to me. Also, he explained all of... the details about the car and paperwork. I will definitely purchase from Mercedes again. I love my car!! Anthony you are the best.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind review, Alicia! We look forward to seeing you again in the future.

  • 5.0 out of 5
    October 8, 2019

    Nick was amazing. I'd buy 10 cars from you guys simply because of him. Amazing customer service from him.

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    Dealer Response

    Thank you for choosing us for your vehicle needs!

  • 5.0 out of 5
    October 1, 2019

    Excellent service. Sales Associate (Adam) was more than attentive and stayed in contact till he found the car we were looking for .

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    Shopped for a used car
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    Dealer Response

    Thank you for the kind words, Morris!

  • 5.0 out of 5
    September 27, 2019

    Katherine was outstanding!!!! I will be back again when it is time to upgrade my vehicle!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your review, Anthony! Enjoy your new car.

  • 5.0 out of 5
    September 27, 2019

    Type A service on my 2006 SL500 was completed on time and i smiled as i drove away in my clean car. Love the new location and facility

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    Dealer Response

    Thank you for rating our service department as 5-star, Butch!

  • 5.0 out of 5
    September 26, 2019

    Experience from first call to driving off the lot was a blessing!! No pressure other than everyone focused on making my car buying experience special!... You succeeded!!

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    Dealer Response

    We're happy to hear you had such a great visit with us. Thanks for sharing, Allen!

  • 5.0 out of 5
    September 25, 2019

    The sales associate was excellent and one of the best car-buying experiences that I have ever had.

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    Dealer Response

    Thank you for the positive review, Jeffery!

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