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Mercedes-Benz of Fayetteville

(1,447 reviews)
Visit Mercedes-Benz of Fayetteville
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (910) 676-7249 (910) 676-7249
Used (910) 676-7263 (910) 676-7263
Service (910) 728-4522 (910) 728-4522

Inventory

See all 179 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2010.
Mercedes-Benz of Fayetteville has been awarded the coveted BEST OF THE BEST AWARD from Mercedes-Benz for the 2ND YEAR IN A ROW. We always strive to deliver exceptional customer service. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers. Mercedes-Benz of Fayetteville has served Fayetteville Pinehurst Cary Ft. Bragg and the surrounding areas for over 40-years. Visit or call us today and experience why we are "The Best of the Best" Mercedes-Benz Dealer in Eastern North Carolina.
Mercedes-Benz BEST OF THE BEST dealership 2 Years in a Row! Mercedes-Benz of Fayetteville is here to serve you

Service center

Phone number (910) 728-4522

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

(1,447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fayetteville from DealerRater.

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There was a huge selection of cars and SUVs to choose

There was a huge selection of cars and SUVs to choose from. Everyone there was friendly and knowledgeable.

There was a huge selection of cars and SUVs to choose

There was a huge selection of cars and SUVs to choose from. Everyone there was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very personable and straightforward.

Very personable and straightforward. Excellent service. They appreciate and take care of repeat customers. Loyal

Very personable and straightforward.

Very personable and straightforward. Excellent service. They appreciate and take care of repeat customers. Loyal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I was absolutely taken care of at the Fayetteville

I was absolutely taken care of at the Fayetteville Mercedes-Benz dealership. I will get all my service work on my GLC 300 done there.

I was absolutely taken care of at the Fayetteville

I was absolutely taken care of at the Fayetteville Mercedes-Benz dealership. I will get all my service work on my GLC 300 done there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sam, Ty and Kendrick were awesome to work with during the

Sam, Ty and Kendrick were awesome to work with during the purchase of my SUV

Sam, Ty and Kendrick were awesome to work with during the

Sam, Ty and Kendrick were awesome to work with during the purchase of my SUV

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the awesome 5-star review! We’re happy you had a great experience. We look forward to assisting you again soon!

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Cheryl Bowman is an absolute pleasure to work with, great

Cheryl Bowman is an absolute pleasure to work with, great communication and follow up. Thank you for making the car buying experience easy and seamless

Cheryl Bowman is an absolute pleasure to work with, great

Cheryl Bowman is an absolute pleasure to work with, great communication and follow up. Thank you for making the car buying experience easy and seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We’re so glad to hear that you had a positive experience. We look forward to serving you again soon!

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Courtney McGregor is the bestest!

Courtney McGregor is the bestest!!!! He came back 2 let me test drive 4 a 2nd time after he got off. Then came in his day off 2 finalize the deal. He's professional, knowledgeable, kind, caring, and very patient. Rosa 2, she worked that computer and tablet like a pro. So very helpful, thanks 4 the Florida info. Best part, it was easy, and went quick. I'm still in AWWWW....THANK YOU JESUS!!!! I asked and received, better than I imagined. Thanks 4 allowing HIM 2 use y'all.... my Angels. GOD'S CONTINUED BLESSINGS!!!! I GOT ME A MERCEDES!!!! HALLELUJAH!!!!

Courtney McGregor is the bestest!

Courtney McGregor is the bestest!!!! He came back 2 let me test drive 4 a 2nd time after he got off. Then came in his day off 2 finalize the deal. He's professional, knowledgeable, kind, caring, and very patient. Rosa 2, she worked that computer and tablet like a pro. So very helpful, thanks 4 the Florida info. Best part, it was easy, and went quick. I'm still in AWWWW....THANK YOU JESUS!!!! I asked and received, better than I imagined. Thanks 4 allowing HIM 2 use y'all.... my Angels. GOD'S CONTINUED BLESSINGS!!!! I GOT ME A MERCEDES!!!! HALLELUJAH!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for rating your experience with us! We’re so happy to know everything went smoothly. Take care and drive safe!

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The experience was exceptional!

The experience was exceptional! Ms Cheryl Bowman definitely knows her stuff. Will definitely recommend to my friends.

The experience was exceptional!

The experience was exceptional! Ms Cheryl Bowman definitely knows her stuff. Will definitely recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave us a review! We’re so glad you had a great experience. We look forward to serving you again whenever you need us next. Take care!

Dealer response

Hi there, thank you for taking the time to leave us a review! We’re so glad you had a great experience. We look forward to serving you again whenever you need us next. Take care!

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A very pleasant sales experience overall.

A very pleasant sales experience overall. Courtney McGregor was an excellent salesperson. He was very patient and took a lot of effort to explain features of the car. He is very professional and definitely an asset to your dealership. The sales process by Courtney is why I give the dealership 5 stars The finance process was very slow though over 3 hours and the explanation of the finances was could have been simpler - I would give the finance process 2 stars

A very pleasant sales experience overall.

A very pleasant sales experience overall. Courtney McGregor was an excellent salesperson. He was very patient and took a lot of effort to explain features of the car. He is very professional and definitely an asset to your dealership. The sales process by Courtney is why I give the dealership 5 stars The finance process was very slow though over 3 hours and the explanation of the finances was could have been simpler - I would give the finance process 2 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your rating! We hope everything met your expectations and we look forward to assisting you again in the future. Take care!

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Very professional in all respects.

Very professional in all respects. Communicated the importance of making the process of selecting and obtaining a vehicle a pleasant experience for the customer.

Very professional in all respects.

Very professional in all respects. Communicated the importance of making the process of selecting and obtaining a vehicle a pleasant experience for the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave us a review! It's great to know we were able to help. Wishing you all the best on the road ahead!

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Steve took EXCELLENT care of my car and brought the

Steve took EXCELLENT care of my car and brought the loaner to my home - which was a HUGE help! My car was returned to me in pristine condition - cleaned inside and out! Steve was very helpful in explaining what needed to be tended to and what was completed. I am very grateful for his attention to detail!

Steve took EXCELLENT care of my car and brought the

Steve took EXCELLENT care of my car and brought the loaner to my home - which was a HUGE help! My car was returned to me in pristine condition - cleaned inside and out! Steve was very helpful in explaining what needed to be tended to and what was completed. I am very grateful for his attention to detail!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate your review! We strive to make every visit easy and efficient and we’re glad to hear that reflected in your experience. Have a great day!

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